TS1702 The itouch will not shut off and the screen is blank and lit up!!  It won't respond to anything.  Help!!

My daughter's itouch seems to be completely frozen.  All it displays is a lit up screen with nothing on it.  It won't repond to a charger or when I connect it to my Mac.  Please help!!

PUT THE ITOUCH IN DFU MODE
DFU INSTRUCITONS
CONNECT THE DEVICE TO THE MAC WITH THE WHITE CABLE BEFORE YOU BEGIN
HOLD THE HOME BUTTON(which you can find at the bottom in centre) FOR ABOUT 10 SECONDS AND THEN WITHOUT RELEASING IT PRESS THE ON/OFF KEY WHICH WILL BE ON THE TOP RIGHT ON THE UPPER SIDE
THEN ITUNES WILL PROMPT YOU TO RESTORE THE DEVICE, JUST HIT ON RESTORE IN ITUNES WHICH WILL THEN TAKE SOME TIME WHILE IT DOWNLOADS THE SOFTWARE AND THAT'S IT
FOR MORE INFO. ON DFU MODE JUST DO A SEARCH IN GOOGLE TYPING "HOW TO PUT IPOD TOUCH IN DFU MODE"
YOU CAN ALSO SEE VIDEOS FOR THE SAME IN YOUTUBE

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