TS1702 Twice now rented and downloaded movie to view on flights. When I tried to view on the plane i got a message that it could not be loaded. But when I got to destination, it was okay. Any ideas.
Twice now rented and downloaded movies from iTunes Store to view on flight. Both times it told me that it could not load. Yet worked okay once I was at destination. Any ideas?
Thanks
This is in the iPad's Videos app ? If you turn Settings > Airplane Mode 'on' are you able to watch them in the Videos app now ?
Similar Messages
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When I attempt to connect my new MacBook Air to my home network I receive a dialogue that says " Could not join <name of network>. A connection timeout has occurred. Any ideas on how to deal with this?
Please review the following Apple Support article for assistance with troubleshooting wireless connections.
You may also find this OSXDaily article helpful as well. -
After a day of my apple tv not being able to connect to the iTunes server, I am now able to connect but can't even download a movie. Please don't tell me all the money I spent on this system as well as content was a waste. What the heck is going on apple?!? You guys used to be the best!
Thanks for running that test on the brand new library, jfinch420. I can add that Home Sharing seems to be otherwise working. Yesterday, as a test I shut off Home Sharing and rebooted the AppleTV and my iPhone Remote app stopped working. I reenabled Home Sharing and the app began working again. The Remote App requires Home Sharing to work. This would seem to indicate that Home Sharing on my AppleTV seems to be working. So the problem for me is very specifically that all network services work on my AppleTV except the ability to access my iTunes library.
I'm trying to think of what variables changed. iTunes was updated to v12.0.1.26 on October 16th, and there was an AppleTV update on November 17th, but my 2nd gen AppleTV is still running 6.2.1. There is no later OS for it. I was using my AppleTV to stream media from my iTunes library on the 26th. For the life of me I cannot identify what changed while I was away over the holiday. By November 28th, my AppleTV could no longer connect to my iTunes library.
In addition, my AppleTV frequently crashes and reboots when accessing preferences from time to time. It's likely related. In fact, last week I changed my library name to see if the AppleTV would notice. I did it again a moment ago and my AppleTV crashed every time I selected "Computers". I rebooted iTunes and the AppleTV and that fixed the crashing problem. I don't know what it means, but I'm throwing it out there for what it's worth.
I will check the following things next:
1) Connect iTunes & AppleTV via ethernet to rule out WiFi router issues.
2) Use a different iCloud account to enable Home Sharing.
3) Wait for the weekend when my friend can use his iCloud info to test home sharing between his laptop and my AppleTV.
4) Call Apple. Maybe there is a component on the AppleTV motherboard that has gone bad causing the problems.
BTW, I have an enormous library, too, but your test ruled out library size as an issue. -
recently got went through the process of unlocking my phone through itunes, i am now unable to back my phone up to my computer, its asking me for a passcode that i used to unlock it, but i dont have a clue what it is. any ideas?
that works on my phone! But when im on ITunes on my computer and back it up manually, it comes up with a message saying, the passcode used to unlock iPhone is incorrect
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I tried to download Firefox 4.0 on my Mac Intel running OS 10.6.6. I get a message that it can not download because libsmime3.dylib is open. And now FirFox 3.6 has disappeared. What do i do?
FireFox can't open lots of files it isn't suposed to. DMG is opened by the Mac osx as a virtual volume file you just drag the FireFox icon to where you want it installed. Check your desktop for a FireFox volume... like a drive. Double click the DMG file if it is not there. This is how Mac works it has nothing to do with FireFox, many apps install this way!
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I am trying to activate iMessage. I receive a message that says "Could not sign in. Please check your network connection and try again." I connection is strong. I can browse the internet but cannot connect to iMessages. I don't understand. Any ideas.
Turn iMessage off and then on again, wait a few minutes.
Turn Airplane mode on and then off again, turn iMessage off and then on again, wait a few minutes.
Make sure your iPad is on Wi-Fi, reboot your iPad, turn iMessage off and then on again, wait a few minutes.
Wait and try again later -- Apple's servers can get overwhelmed or experience outages just like anyone else's. -
I have iPhone 4s. I downloaded iTunes to my PC and when I connected my iPhone to the PC iTunes showed a message that my device's time limit has expired. So iTunes doesn't allow me to transfer files from my iPhone to my PC .
Carmell-
When I've had a similar problem, it was because I was accessing the iTunes store from a device I hadn't used before, such as when I upgraded from an iPad 1 to the iPad 2. It was a little confusing to me until I figured it out.
All I had to do was use the ID of my existing account and play along with the iTunes store. As I recall, it asked for my password twice, and the security code from the back of my credit card. After that, downloads proceeded as before.
Fred -
I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks
"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
I have a new Airport Extreme that works well with my IMac but is intermittent with our Windows 7 PC. Any ideas?
Thanks planb77. Your instructions worked but I had to do a little more than you stated. I did not realize that transferring files to a new computer was not enough. When the iPod synced I was told I needed to "authorize" my new computer to get my iTunes purchases to sync to the iPod. So after the initial sync, I ejected and disconnected the iPod, went into the iTunes store, set up "home sharing" and then authorized the new computer. When that was done I reconnected the iPod and was able to sync all my books and music. The only thing I couldn't do was rename the iPod as iTunes never asked me to. Is there a way to rename it after it has been set by iTunes as "owner's iPod"?
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I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries -
Tried to install OS X Yosemite on my MacBook. Got message that it could not be installed on my computer due to error while extracting files from package "Essentials.pkg". When i quit the installer as recommended it goes in a loop and gets stuck.
Hey corrafromlondon,
Thanks for the question. After reviewing your post, it sounds like the installer file isn't working. Have you tried deleting the installer and redownloading the installer? I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
How to install OS X Yosemite on your Mac - Apple Support
you can find the Yosemite installer app in your Applications folder or Launchpad.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
my iphone keeps showing a message that it could not be activated.... and it has downloaded iOS7... what should i do?
servers are busy keep trying or try later sometime
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I continue to receive message that "We could not complete your iTunes Store request. An unknown error occurred (4002). Please try again later." This has been happening every time iTunes Match runs in background. Any suggestions for a cure?
Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps -
Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.
Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael -
FIRST there are some games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized….Go to the ITunes Store and Authorize this computer. I have completed this procedure several times and receive back the message you are authorized on this computer and I have authorized 2 of 5 devices allowed.
Why am I not able access the games and music on my machine? How can I sync these items to my ITOUCH and MY IPAD
SECOND How do I move my music and Games from ITUNES on the G5 to TUNES on the PC so I am able to sync those items to my devices.
I have inherited my wife’s Laptop a:
SONY VIAO
MS Windows XP Home edition V 2002
Service Pack 3
ACPI Uniprocessor PC
Owner dvkpqpg2.
ITunes 11.01.1.12 updated 12/8/12
I am both a PC and ITunes Rookie.
I have some MAC experience and presently use a:
Mac Dual PowerPC G5
OS 10.4.11
2.5GB DDR SDRAM
ITunes 9.2.1
ITOUCH MC011LL
64 GB----57 GB avail
iOS 5.11
IPAD MC954LL
iOS 6.0.1
16 GB----37 GB availIf you want the ability to add music from multiple libraries see this thread.
If you no longer have access to the computer that has your original library then see Recover your iTunes library from your iPod or iOS device.
tt2
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