TS1702 Unable to get angry birds space danger zone to download. Everything else will download and I have a receipt for it but can't play it. Also says unable to connect to the iTunes store. Need help in normal English not tech talk please. Thank u
I can't get angry birds space danger zone to download. I have a receipt but it won't download. I bought angry birds space and music just fine but this game won't download. Also says can not connect to iTunes store.
try contacting the app developer and see if they can resolve your issue.
Similar Messages
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I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.
Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.
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No matter what I do I get a message that I can't connect to the iTunes store & I can't update apps. What do I do? I used both wifi and the cell network.
IF you are not able to resolve your issue then contact Apple Support at https://getsupport.apple.com/GetproductgroupList.do?caller=ikb&PRKEYS=PL220,1316 29,PL113,PL302,PF3,PF4,PF9,PL303,PL339,p…
hopefully they can help. You may also be interested to know that for some reason it is just not available to a lot of people at the same time. Appears to be an issue of more users than their servers can handle. Has happened periodically for at least 6 months that I know of but apparently users are able to use within several days if there are no other issues with the users device. -
I've tried most things that forums have suggested and none work. I've downloaded the latest software.
If that's so then how are Apple expecting me to fix a payment problem if they can't tell me what the problem is :/
They are telling you what the problem is; your payment method has been declined. They will not tell you specifically what apps you still owe for, but that's rather irrelevant.
If I went to my bank would thy be able to tell me what's wrong or will I need to contact Apple?
It depends on what the problem is. First, make sure that you're using one of the accepted cards. If you're sure you are, then I again would suggest you contact your credit card company, tell them that an on-line merchant is declining your card, and ask for assistance. If the credit card company can't or won't help, you can try contacting the iTunes Store, but my guess is that they'll tell you the same thing I'm telling you; contact your credit card company or try a different card. If you do want to try the iTunes Store, go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to them.
Regards. -
My apps will no longer update as the page will not load, I really don't understand why this is as the rest of the app store works perfectly.
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Are you putting in the address where the bank sends the monthly statement?
Apple's servers are very picky about the format of the address. If you live in the USA, then the server is expecting the style that the US Postal Service uses. One way to do this is to use the USPS ZIP Code lookup service;
https://tools.usps.com/go/ZipLookupAction!input.action
Enter the address to look up the ZIP code and then copy the exact USPS output into your iTunes account information. -
I gave my brother a gift from iTunes music video he received the email but doesn't know what to do to access it
Hi
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3/5 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
I downloaded a song from iTunes to my 4s and I can not see it in my purchases.
How do I get it in there?FaceTime is not available on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates. This is by government decree. The FaceTime app can't be downloaded or installed on these iPads.
Cheers, Tom -
ITunes could not connect to the itunes store, any suggestions?
Up until recently I used to connect to the internet via airport and everything worked fine. I could connect to iTunes store no problem.
The connection was all set up by the local phone company and somehow they connected the iMac to airport via a modem.
I know that this appears to defeat the point of airport but it worked fine.
I had connection problems with the modem (it was old and needed replaced) that was attached to the airport and iMac. I arranged for the telephone company to come and replace the modem. However, although they replaced the modem and the internet connection is fine.
What they did not do was to reconnect the Airport device and now I cannot connect with iTunes store. Now instead of connecting to the internet via the Airport connection I now connect via Ethernet
The error message I get is
"iTunes could not connect to the iTunes store. An unknown error occured (306).
Make sure your network connection is active and try again."
I think that if someone could advise how I stop trying to connect to the iTunes store via Airport but via an Ethernet connectionThis Apple article might be able to help you out -> iTunes: Advanced iTunes Store troubleshooting
What security software is running on your computer? You may want to try and make sure it's updated or even test without it. -
Ipad will not connect to the itunes store
when i access the ap store or itunes and try to download anything a mesage appears saying that cannot connect to the itunes store. I will have 5 bars and 3G and it will still not connect
Hello dnccoleman, First check your date and time, They should be normal not 2017 or something, Make sure it's the same year and month. If it keeps telling you cannot connect forget your network then re-connect to it.
If that didn't help too, Try reseting it, Otherwise I recommend you take it to Apple.
Regards,
Ramiro ^_^ -
Why can't I connect to the itunes store on my windows 7 64 bit pc
Why can't I connect to the itunes store on my windows 7 64 bit pc?
perfect, thanks.
When I try to connect to the itunes store, it says 'accessing itunes store' and just hangs there.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
My itunes on a windows 7 pc with dsl connection will not connect with the itunes store
my itunes on a windows 7 pc with dsl connection will not connect with the itunes store. Any suggestions about why not or how to get it to connect?
After reading the whole post, I still don't capture the exact error message or code from it when you failed to install Office 2013.
The only clue is that "bootstrap loader error" ...
It seems that you want to upgrade Office 2007 to new Office 2013, by default, we could complete the uninstall previous Office version and install the new Office in the installation wizard.
At this point, if you get the install source through CD or other media. I recommand that we copy/paste the installation to local drive. Then turn off all of anti-virus and firewall, begin to setup in
Windows clean boot mode.
Please use a setup log to troubleshoot setup problems in Office if the installation problem still occurs.
http://support.microsoft.com/kb/826511/en-us
Tony Chen
TechNet Community Support -
I cant connect to the itunes store and the support team didnt really help anyone facing this issue with ipad mini!!! I need help
Here's the troubleshooter.
Can't connect to the iTunes Store -
Why can't I connect to the ITunes Store?Even through I troubleshooted with the info I was e-mailed,created new password,
made sure date,keychain was correct etc and still cannot open store .I have MacOSX 10.4.11 and it does not let me download
the latest version of iTunes.I need to speak to someone on the phone as it has been over 3 weeks now and this issue is still
not resolved. also cannot download any CD's. After reinstalling disc 1 as told by 1 800 MY APPLE (as I was unable to cut and paste
on my Mac)I ended up having to bring the computer in to the Apple Store on 5th Ave in Manhattan as it also required Disc 2 .
Unfortunately I did not back up my music library and was not told it would be fully erased due to reinstallation. My 6 year music
library got completely wiped out.iTunes had a history of my purchases but I received an e-mail stating about 35 songs and
videos I purchased cannot be retroactive due to modification(I don't know what this means)I greatly appreciate if someone would
help me clarify this issue.
Thank you.
Sincerely,
MariaDoes it work at Starbucks and Public Library?
Have you tried updating the router firmware? -
iTunes still does not work properly. It will let me play the music, but it still won’t let me connect to the iTunes store. I did all of the updates, including the "repair missing files" and did a flush and everything comes back as just fine.
I’ve thought about totally uninstalling and reinstalling, but I don’t want to lose all the settings and configurations. Hopefully we can figure out what went wrong.
Last week, I was trying to download an app a couple of days ago and it seemed to get stuck. We had to do a “hard shutdown”to get the computer to shutoff and get out of the iTunes program. I don't know if that had anything to do with my problems. Hopefully any suggestions will help me get back into the iTunes Store. I miss my iTunes!!Try iTunes 9.2.1 which will run on OS X 10.4.11. iTunes 9.2.1, http://support.apple.com/kb/DL1056
You also need at least Safari 4.0.3 to connect to the iTunes Store. You can download Safari 4.1.3 for OS X 10.4.11 (Tiger) here: http://support.apple.com/kb/DL1069 -
Recently, when I open itunes I cannot connect to the itunes store. It shows that it is connecting then the screen is blank and remains blank. I cannot even open the itunes help section from itunes. I had to log on to the support sight from my browser. Any ideas????
Hi.
I have spent the past 10 days trying to solve this problem of “iTunes Store” no longer opening.
During this time of emailing backwards and forwards to iTunes Support nothing they suggested worked. All the links they sent didn’ toffer any help. I was basically just being told to delete iTunes and then reinstall it again.
After this long period of emailing each other every day,they finally told me that I need more detailed Technical Help and gave me a phone number to call their Apple Telephone Technical Help line.
When I explained all of the above, the man I was speaking to said did you delete EVERYTHING connected with iTunes, to which I said that I had deleted iTunes so I assumed that would be it. I was then told that this was the problem, I was not told to also delete Quick Time and Bonjour etc., infact everything else connected with iTunes.
So this is the procedure:
Control Panel/ Delete/Uninstall a Program
Then delete ALL of the following: “Apple ApplicationsSupport”, - “Apple Software Update”, - Bonjour, - “iTunes”, - “Quick Time”.
Finally, go to ‘Start’/’Search’ then type in iTunes and then you will see appear a whole string of at least 10 files all with the word ‘iTunes’ in each file name. DELETE EVERY ITEM. You should have now entirely cleared your computer of everything connected with Apple iTunes.
Now, Reinstall iTunes, which will reinstall everything you have just deleted explained above.
Result? It all workedagain!!
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