TS1702 Unable to make purchases from apps?

when I make a purchase from an app I get a msg to contact itunes support. Ive checked the account details and they are correct? How can I start making purchases again when Im playing my apps?

Have you contacted iTunes support (these are user-to-user forums) ?
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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Unable to make purchases from app store on iphone5

Each time I try to it tells me verification is required. I hit continue and am prompted to enter my Apple ID password. Once that is entered I am taken to my account settings to verify the payment type. I enter in the only missing field, the 3 digit security code and hit done. I then get a message saying "Your session has timed out. Try again." I have tried over and over with no success.

Solution can be found in this thread: https://discussions.apple.com/message/19639423#19639423
Basically, update your payment info in the iCloud settings, NOT through the store. Worked for me on iTunes...haven't tried the App Store yet.

HT4539 Unable to make purchases from iTunes store

I am unable to make any purchases from iTunes store. All I get is
I have been trying now for over a day. I have logged out from my account. Restarted iMac and done most other things I can think of.
Any suggestions please

I think you'll need to email the iTunes team on this one:
http://www.apple.com/support/itunes/store/email/
You can fill the form at the bottom of the page out

Unable to make an in app purchase while I'm in a game! Help

Unable to make an in app purchase while I'm in a game! Help!!! While in a game if I want to upgrade to full version
And put in my Apple ID password it states unable to connect to apple store or it has said incorrect user id and password
But if I go to App Store I can make the purchase. Please help it is frustrating

Check the settings - perhaps you have enabled restrictions (see: iOS: Understanding Restrictions (parental controls)).
If not, see iOS: Troubleshooting apps purchased from the App Store

I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

Do exactly what it told you to do.
Contact itunes support

HT204266 Im not sure why i can not make purchase of apps from the store as i keep getting an error message ...contact itunes support to complete this transaction

I've got a new iphone 5 and i dont know why im unable to complete purchase of Apps from itunes store,i keep getting error message saying contact itunes store support to complete this transaction...i would really appreciate if anyone would assist in any way

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

my new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

Why I cannot make purchase from third-party app

Why I cannot make purchase from third-party app

Have you asked at their support page.
http://support.mobage.com/kbarticle?id=kA0C00000008UXy&lang=en_US

Unable to make purchases with my new Mac in iTunes Store.

I am unable to make purchases with my new Mac in iTunes Store.
I can buy with my iPhone or my company lap-top (Windows) without any problems. Only with my brand new MacBook Pro it is impossible.
When I try to authorize my Mac, sure dialog window appears and I give my ID and password. Then I get error message: "There was an error storing your authorization information on this computer. The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." The same message I get, when I try to deauthorize.
If I try to buy anything (pushing button "Buy"), then I get following error message:
"iTunes couldn`t download your purchase. You don`t have write access for your iTunes Media folder or a folder within it. Change permissions (in the Finder) and then choose Store--Check for available downloads".
But I have such a permission!!! I can see it!!!
I have even made so, that "everyone" and "staff" also have permission "read and write" in folder iTunes and all subfolders.! :))
When I ask for "available downloads" immediately I get the same answer: " iTunes couldn`t download your purchase. You don`t have write access for your iTunes Media folder or a folder within it. Change permissions (in the Finder) and then choose Store--Check for available downloads"
I have done:
1. I have used the Terminal to correct the permissions (in Finder it looked correct anyway).                    -          NO Result.
2. With Disk Utility I have verified and repaired Disk permissions. (There were approx. 10-12 incorrect values and 3 of them concerned iTunes and other - Jawa ).           -           NO Result.
3. I have moved all iTunes files in Thrash and installed iTunes again (previously downloaded from App Store ).                    -          No Result.
4. I have verified Disk permissions with Disk Utility again. There was nothing wrong, but in spite of this I have pushed the button "Repair Disc Permissions".          -          NO Result.
5. New installation of iTunes again.           -          No Result.
Can it be, that the reason of a problem are not correct transferred data from my old MacBook?

with my new Mac
You have a warranty. Take advantage of it! Call tech support or call the iTunes store.

Unable to make purchases "credit card has expired"

I am unable to make purchases using my Apple TV. I receive an error message that says "your credit card has expired. Go the the iTunes store on your computer and update your Billing info."
However my account is up to date. My credit card expiration date is years in the future. I make purchases all the time through iTunes store (music, apps, etc..)
Any thoughts?

I have the same problem. My info is updated. I can purchase music from my apple tv, and from iTunes. I can also purchase movies from the iTunes store and transfer them to apple TV, but unable to purchase directly from apple tv.
One fix in the short term is to purchase a movie from the iTunes store and then transfer it to the apple tv. It's a longer process, but gets the job done.

HT4623 Apple IPhone is not accepting my security code on my credit card unable to make purchases on my IPhone anymore. Please advise already called my bank so it is a apple problem happening.

Apple IPhone is not accepting my security code on my credit card unable to make purchases on my IPhone anymore. Please advise already called my bank so it is a apple problem happening. I was trying to purchase poker chips from world series of poker app.

My download speed during this test was 6.63 MB so fast enough for the App Store.
This youtube movie shows what happens: http://m.youtube.com/#/watch?v=jPa_W0PrL5c
The App Store is generally very slow.
Sean

HT203421 unable to make purchases

Just realized I am not able to make purchases from apple store or in app purchases. Is there some kind of settings that allows me to enable/disable purchases? I use to do it and just type my ID and password, but this prompt doesn't even show anymore. I don't recall making any changes.
Help!

I have the same problem. My info is updated. I can purchase music from my apple tv, and from iTunes. I can also purchase movies from the iTunes store and transfer them to apple TV, but unable to purchase directly from apple tv.
One fix in the short term is to purchase a movie from the iTunes store and then transfer it to the apple tv. It's a longer process, but gets the job done.

App will not download to iPad when purchased from App Store - stuck with Cloud icon

Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

Has anyone gotten the following error message when trying to do in-app purchases? Error purchasing from App Store, then underneith that ,Cannot connect to itunes Store (0)

I'm getting an error message when trying to make in-app purchases.
Error purchasing from App Store
Cannot connect to itunes Store (0)
I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.

Here is an update and more information: I actually have two MBP's. One is a mid-2009 model and one is a new, mid-2012. I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently. This problem only occurs on the mid-2009 and not on the mid-2012. I have authorized both computers.

I forgot my answers to security questions. I could not change and I am unable to make purchases at the Apple store. What do I do?

I forgot my answers to security questions. I could not change and I am unable to make purchases at the Apple store. What do I do?

Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
You need to know the answers to your existing questions to reset them. If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This will not appear if you have not provided a Rescue email address, and may not appear even if you did.
If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/ They will respond within a business day. Be sure to check your spam or junk mail folders for their response.

TS1702 Unable to make purchases from apps?

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