TS1702 updating app but wrong apple ID comes up

I downloaded an app which now needs an update but when trying to update my ipod it brings up an unknown apple ID, my ipod is new and I tried deleting and re-installing the app but still nothing. I have rebooted ipod as well. Any ideas?

- Are you signed into the the account that purchased the app? Settings>Store?
- Are you trying to update more than one app at a time? You can only do that if all the apps that need update were purchased from one account. If more than one account, you have to update them one at a time until the remaining apps were purchased from one account.

Similar Messages

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    I am trying to update apps but different apple id is associated with updates than the id in general settings.How do i change id in itune store?

    As I stated, you cannot change the Apple ID that an app asks for, it is forever tied to the Apple ID that was used to purchase the app. You need to use the password for the Apple ID that was used to purchase it.
    Apps are not transferrable.

  • Trouble updating apps and wrong Apple ID's

    Hello,
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    There is no other way to get the apps back without purchasing them again. IF - you still have the old ID and password, you can use that to update or download them again. If not, you will simply have to purchase them again.
    "Opening" the old email address makes no sense. The old email address was just your username and Apple ID. Even if it is no longer working, you may still be able to use it - as long as you can remember your old password - if you know what I mean.

  • Can't Update apps because wrong Apple ID appears on phone

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    I had a similar problem on my iPhone and the problem turned out to be that I had restrictions set to not allow account changes. Once I unset this option (settings-General-restrictions), I could change my apple ID. Could something similar be happening to you?

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  • I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

    I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

    Hi maggieanntb, your sister's Apple ID came up because an app(s) was downloaded using her account. To prevent that from happening, you would have to delete the app(s) that were downloaded on her's, and re-download them using your own Apple ID.

  • Trying to update my apps but the Apple ID is wrong. Changed it in settings and rebooted. Still didn't work.

    Trying to update my apps but the Apple ID is wrong. Changed it in settings and rebooted. Still didn't work.

    You need to delete them and then download them from the correct Apple ID. This may require repurchasing paid applications.
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  • I am trying to update my apps but my Apple id is an old one that isn't active,  How do I delete the old apple id and use the new id which is my current email address

    I am trying to update my apps and get new apps but my apple ID listed is an old inactive email address.  How do I change it to my new email address?  The new email address is in settings and is on my apple account.  The only place the old one shows up is in the apps store - installing and updating.  What do I do?

    Apps are permanently tied to the Apple ID used to purchase them whether you are using the Apple ID for new purchases or not.  All future updates will require the password for this original Apple ID.  This can't be changed.  The only way to stop this would be to delete these apps from your phone and iTunes library and repurchase them using your current ID.

  • HT5622 why does the wrong apple id come up on my iphone when I try to use apple app store?  how do I change it to the correct apple id?

    Why does the wrong apple id come up on my iphone when i try to use apple app store?  How do I change it to the correct apple id?

    Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
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  • After installing yosemite, tried to update apps but an old apple id is shown with no way to edit. how can i update apps wait my current app;e id and password?

    after installing yosemite, tried to update apps but an old apple id is shown with no way to edit. how can i update apps wait my current app;e id and password?

    You need to delete and redownload them to do that. This may require repurchasing paid ones.
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  • I bought and use iPad in Hong Kong, but I cannot update apps because the apple store asked me to change to Hong Kong, how to make the change (correction)?

    I bought and use iPad in Hong Kong, but I cannot update apps because the apple store asked me to change to Hong Kong, how to make the change (correction)?

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  • When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id,  I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

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  • IPod touch wont update apps but it will install new ones?

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