TS1702 when I am installing a new free app on my iphone , 'm asked about the way of payment . I check the none option in my apple Id account but it wouldn't be accepted . what should I do ?
hi , I faced with a new problem recently while installing a free app.
when I am installing a new free app on my iphone , I'm asked about the way of payment . I check the none option in my apple Id account but it wouldn't be accepted . what should I do ?
regards
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
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Is it an account that hasn't been used in the store before, and if so how did you create it ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
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I have a couple of troubleshooting steps for you to try to resolve this issue. First, you should try closing the app according to the instructions found on this website, which is a troubleshooting assistant for the iPad:
Apple - Support - iPad - iPad Troubleshooting Assistant
http://www.apple.com/support/ipad/assistant/ipad/#section_3
If the issue persists, you may need to try resetting the iPad, the instructions for which can be found here:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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