TS1702 When I like to download an app, I recieve a message " your request can not be processed error 1009 "
When I like to download an app from app store, I recieve a message " your request can not processed, error code 1009 "
How can I resolve this problem?
Best regards
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html
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After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
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So when i try to buy a app it comes up with "your purches can not be completed" what do i do?
So when i try to buy a app it comes up with "your purches can not be completed" what do i do?
Go into your account payment method and verify your information. Once in a while this happens and it just wants you to reconfirm your credit cards CVV number.
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why is it when i try to download an app for my iphone 4s it keeps saying can not connect to itunes store?
Unless there is an emerging issue with this, give this article a try:
http://support.apple.com/kb/TS1368
And you can always contact support through the express lane:
http://www.apple.com/support/itunes/contact -
HT204266 When I try to download an app I get the message, your Apple ID has been disabled
I just acitvated my iPhone 4 and tried to download an app. I get the message Your Apple ID has been disabled.
If your account works on your computer's iTunes but not your phone then try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
Otherwise, depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I have been trying to install APPS today and have been unable to... up to now it has been fine... but today... I get the message that "cannot connect to iTunes. I do not know why and how can I fix it?
I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.
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I recently updates to the new iOS version and haven't been able to update my apps since?
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com. -
When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
When i try to download an app, i get a message that says my applied has been disabled
when i try to download an app, i get a message that says my applied has been disabled, what can i do, i already reset my password??
Use this link to reset your Password (after answering some security questions)
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=N Z-EN&app_id=93&s=523-523 -
I can't even find the hbo go or Netflix app on ITunes or the App store. When I go directly to the hbo go website or Netflix website and try to download the apps directly I keep getting the message, "your request Could not be completed." after the message pops up I am then bumped to the App store. Does anyone have a solution?
http://itunes.apple.com/us/app/hbo-go/id429775439?mt=8
http://itunes.apple.com/us/app/netflix/id363590051?mt=8 -
Hi everyone
I'm a new iPad user (ipad2) and have tried to download a few apps. I already have a iTunes/app store account but often when I try download a app I get a message that says "your request could not be processed"?It could be a problem at the other end, try again tomorrow. Also , try resetting your iPad by holding down the home and sleep/wake button till the Apple logo appears and then let it wake up, maybe that may help.
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My iphone4s can not update the apps while it could download the apps. It shows that the update can not access to itune store. I don't know how to deal with it...
Many people (including me) are having the same problem at present. There are other threads in the message board with the same complaint.
There is nothing you can do about it except wait for Apple to fix the problem. -
How do I load Citrix Receiver on my iMac? App Store search came up with zip. Tried from Citrix website, it tried to hook up with App Store snd I got this message: "your request could not be completed". Any ideas?
I see the same dialog and definitely can't locate the app on the App Store.
Try their support page > http://www.citrix.com/support -
Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"
So then do what it says...contact Apple or your wireless carrier.
However your phone is probably locked to another carrier and cannot be used on yours. -
TS1702 When I try to download an app from the App Store it is not my details
When I try to download an app it is asking for someone else's details
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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