TS1702 When I push updated apps it shows wrong user ID
I Am trying to update my apps & it keeps showing the wrong user ID how do I change it to my user name
You need to delete those applications and redownload or repurchase them from your Apple ID.
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TS1702 When I push update icon a small circle appears with a black square inside ?
When I try to update apps I get a circle with small black square inside of it?
This black square with circle will change to "Open" when update is completed.
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Hi - while attempting to update apps from the "App Store" the message "Cannot connect to the iTunes Store" but am not asked for a password or user id BUT I have no problem connecting to the iTunes store directly.
Thoughts?
Thanks....
MikeSee these previous discussions:
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Cannot update apps because of wrong user and cannot logout of wrong user
When I attempt to update my apps, I am prompted to login. However, the prompt shows my son's login and he has started a new account since because he forgot his password. When I synced my ipad the first time from my home computer, this issue has occured every since. Any suggestions?
Apps can only be updated by the Apple ID that purchased them. So if he has abandoned that Apple ID because he cannot remember the password, then those apps are lost to you as far as ever updating them goes. They cannot be switched to another Apple ID.
I suggest that you create your own user account on the computer that you use to sync your iPad and establish your own Apple ID with which to purchase the apps that you wish to use on your iPad. Then start over and restore the iPad to its factory settings and sync it to your Apple ID and your account. -
When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.
Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43 -
When trying to update apps it asks for account password but it doesn't show my account ID, it shows my dad's. How can I fix this so I can sign in?
It sounds like the apps were purchased using your dads account, so they will have to be updated using that account.
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I backed up old phone to PC then did a sync to new 4S but when trying to update apps on phone it states - account not valid in Argentine store, must switch to U.S. store. I am in US and when I view account on PC it correctly shows me in US. Now what?
log out and log back in again to store
and if required
http://support.apple.com/kb/HT1311 -
My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password, whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?
dom59 wrote:
Ok, when I go into my Apple ID account, everything looks right. It does show my user name. It's only on the iPod that it shows my husband's previous user name, and it asks for his password. Everything in iTunes and my account looks right. The issue only seems to be with the actual device, iPod Touch 4th gen.
There is more than one way to access the Apps Store and the iTunes store. One is via iTunes on your computer, and the other is via the apps on your iPod.
Just because you are logged in on your computer does not mean you are logged in on your iPod.
The reason your husband's user name comes up is because he was the last one to log on. You can change that by going to Settings>Store. Tap the Apple ID, Tap Sign Out, Tap Sign In, Tap Use Existing Appel ID, enter your e-mail address and Apple ID password, and tap OK. -
When trying to update Apps in iTunes on my computer my old Apple ID appears, which is no longer in use and has no password; even when I try to create a password for this Old ID, Apple won't let me. When I go into see my Account settings My new Apple ID / iTunes ID are listed and the passwords are correct obviously so why can't I update my Apps? Why does my Old apple ID keep appearing and how can I get Apple to change this?
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?
If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com
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When trying to update apps from iPad and iPhone a previous one time users email keeps coming up. How do I delete their information?
delete off any apps that are asking for the wrong apple id and download/sync them over from the correct one
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On My Mac Pro Getting an unknown error message when trying to update apps
On My Mac Pro Getting an unknown error message when trying to update apps To Perchase Mountain Lion
Try signing out of your account, restart the iPad and then sign in again and see if that works for you.
Settings>Store>Apple ID - tap your ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in again -Settings>Store>Apple ID - sign in.
If that doesn't work either, reset your iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Getting "an unknown error has occurred" when trying to update apps or download books
I keep getting "an unknown error has occurred" when trying to update apps Also get same message trying to purchase an iBook
Same here.
I did restart the iPad which had no effect. Adding an app through iTunes still worked this morning. -
When try to update apps it says do not have account need to go to Bavarian store. Need jot get to United States store. How?
Can you post the exact message you get please. As far as I know, there is no "Bavarian" store (unless you are talking about an import store with merchandise from Bavaria).
Are you trying to go to the Mac App Store (for Mac OS) or the app store for iPhones, iPads, etc???
And, we need to have more information: what Mac computer or i-Device are you on? What version of the OS? -
How do I change the default apple ID that's displayed when buying or updating apps? It's currently defaulting to a no-longer-existing ID, and I don't know how to change it.
Any apps you purchased with the no-longer-existing ID will always have to be updated with the password to that account, you cannot merge account purchases.
To change to your new account go to Settings > Store > Apple ID: and put in the one you want to use.
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