TS1702 When I try to purchase an app I get the message to contact I tunes support. My credit card info is all updated with no problems. Do I need to call someone or is there a way to figure this out on my own?
When I try to make a purchase I see the message contact I tunes support. Nothing has changed with my credit info, it's not expired. I can put a free app on just cannot purchase one. Is this a problem I can solve on my own or do I need to speak to someone? CATHY
There may be an issue with your Account...
Cathy91 wrote:
When I try to make a purchase I see the message contact I tunes support.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
-
My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"
I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.
-
When I try to purchase more gems when playing The restaurant Story, I have a problem. I get a message to contact ITunes to complete the transaction. This is an internal problem and has nothing to do with my accounts credit card or anything. I had this problem before and it took forever to get it corrected. I could not even get a response from Itunes. I had t contact Apple and they contacted Itunes and it was corrected immediately. It has worked fone for the past couple of months but now it is back to the same thing. Has anyone else experienced this problem and if so what did you do to correct it?
any help will be greatly appreciated !Hi, I got the same problem. Did you fix your problem? How did you fix it? Thanks.
-
What can i do when I am logedin to my iTunes and the the message, Your apple ID has been disabled, when i try to purchase?
Take a look at this Apple support article:
http://support.apple.com/kb/TS2446
Regards. -
I have been trying to install APPS today and have been unable to... up to now it has been fine... but today... I get the message that "cannot connect to iTunes. I do not know why and how can I fix it?
I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.
-
HT204266 When I try to download an app I get the message, your Apple ID has been disabled
I just acitvated my iPhone 4 and tried to download an app. I get the message Your Apple ID has been disabled.
If your account works on your computer's iTunes but not your phone then try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
Otherwise, depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
-
When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
When i try to download an app, i get a message that says my applied has been disabled
when i try to download an app, i get a message that says my applied has been disabled, what can i do, i already reset my password??
Use this link to reset your Password (after answering some security questions)
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=N Z-EN&app_id=93&s=523-523 -
When I try to send an email I get the message rejected by the server because it does not allow relaying. I have sent mails for months with no problems but has started to be recoccuring. Can anyone help please as its pointless having email on my phone otherwise :-( as i have to wait till i log on at home to respond.
thanks
Alisonhttps://discussions.apple.com/message/16832350#16832350 follow the link user was having same problem. Solution was given.
-
When I try to restore my bookmarks I get the message "Unable to process the backup file."
I lost my bookmarks and when I try to restore them I can see the backup files in the restore window but when I try to restore my bookmarks I get the message "Unable to process the backup file." Can you assist? Thanks
Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
After the above. Restart Firefox. Then try again.
If you still can't restore one of the files, try another one.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
'''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
'''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link}
Import/Export extension preferences -
When I try to download Photoshop, I keep getting the message: "We are experiencing some issues, please try again later, if the problem persists, contact Customer Support". It's persisting.
try now. adobe.com just went through 24+hrs of website issues.
-
I uploaded an rtf (word) document to icloud, but when I try to open in Pages, I get a message that it does not support rtf format. What is going on?
Supported file formats for iOS Pages
Import:
Pages ’09 for Mac
Microsoft Word - Office Open XML (.docx) and Office 97 or later (.doc)
Plain Text files (.txt)
Export:
Pages ’09 for Mac
Microsoft Word (.doc)
PDF
As you can see - .rtf is not supported. -
My daughter and granddaughter have the same model iPhone. I can go messages and text my granddaughters phone from my ipad2, but when I try to text my daughter I get the message that she is not registered with I message, but she is registered and gets texts all the time. What do we need to do?
Pattypegr wrote:
The blue bubble will not turn on on the iPad when I try to message her on her I phone. She has IMessage turned on.
What blue bubble are you trying to turn on? If you mean that the Send button will not work, go to Settings>Messages>Show Subject Field>Off. Make sure that is set to off.
If you send an iMessage, the texts between the devices appear in a blue bubble.
iMessages only work between iOS devices and they are different than the standard text messages that any cell phone can send to another cell phone. -
When I try to sync my iPhone, I get the message: The iPhone cannot be synced. You do not have enough access priveleges for this operation.
The iPhone won't sync anymore. How can I fix this?This works even for my ipod on my computer. I recently time machined myself and when i open intunes it always does all that backgroud magic and pops up saying "....You do not have enough access priveleges for this operation."
It turns out i don't need that, because i do not use sync. I do not sync. I don't use the sync. I abstain from getting my sync on...etc.
The first solution posted above works, i'll repeat it but credit goes to King_Penguin a true friend from the motherland! Just find this one file and delete it.
YOU LAZY APPLE DEVEOPERS NEED TO FIX THIS ISSUE!
"I've found this which may (or may not) help : http://www.itjungles.com/iphone-tips/fixed-iphone-sync-error-you-do-not-have-eno ugh-access-privileges-for-this-operation . There's also this thread where the person had the same problem (though on Mac not Windows) http://discussions.apple.com/thread.jspa?threadID=997075"
I'll save you the legwork, heres what you'll find at that first link, and it works. Win the game!
"When iTunes attempt to perform a photo synchronization for the first time it will try to create a folder on the computer called "iPod Photo Cache". You normally can located at:
>User>Pictures>iPhoto Library>iPod Photo Cache.
To fix this error just delete the folder."
Maybe you are looking for
-
E-mail attachment problem of ios 4.3
I have the exchange 2010 mail account and recived by iPhone, everything okay before I upgrade the IOS to 4.3... Now I upgrade the IOS to 4.3, my iPhone can't open the attachment by 3G, it can download, you can see it will finish download job but can'
-
A step by Step Oracle Warehousing
hello Gurus, Please, I learnt how to create dashboards and creating and loading repositories in ODIEE. I would like to have a good link for my practice of Oracle Data Warehousing. Please , could anyone get a good link to help in this? I know the use
-
Dv with FW 800 cable and DSR-20 deck not working
I bought Mac Pro that has no FW 400 (that is stupid). I bought dv (4 pin) with FW 800 cable. I connect it to mac pro and my DSR-20 deck. My FCP does not reconize it. I set it DV NTSC. What else should I do?
-
hi all, got an issue regarding material master extension. i need to add a new screen in the mm01 for a specific material type with about 100 fields in that screen. i designed the screen and attached that in mm01, but when i attach it as a tab page th
-
Where can I download Christmas generators / title cards compatible with Final Cut Pro X?
I'm looking for title cards with holiday themes, snow, Christams trees, ornaments and the like. Where can I find these? A quick search online I found site that said they weren't compatible with Final Cut Pro X. I went to rippletraining.com and after