TS1702 When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
Check that the apps are still available in the store
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I can't retrieve my email because every time I do a message pops ups that saying that it cannot connect to the server. This iPad is for home use only.
Hello Armandingo,
I'd suggest taking a look through the following article, as it provides information and troubleshooting steps that can help get Mail moving on your iPad.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Allen -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086) -
App store updates I get an error that says "cannot connect to iTunes Store"
On my iphone under the App store updates, I get an error that says "cannot connect to iTunes Store"
Thanks for responding turingtest2 - I finally worked it out (no thanks to Apple!) - I am in South Africa at the moment and availability of content here is very limited (it seems) according to the bloggers - when I looked there is a tiny faint grey note at the bottom of http://www.apple.com/za/itunes/download ...
it seems to pick up South Africa and the UK - in fact I have set up an alternative UK apple ID so I suppose it sees my ipad, checks my "accounts" and constructs the note accordingly? Weird.
It would have been REALLY helpful to have a clear indication of content availability when setting up the South African account. I have found the several places where the experts explain how to work around this problem with fake US addresses and voucher payments. I don't want to do that.
I have to say that my limited experience with iTunes and Apple over three years (previously on PC/Windows) is way below what I would expect from Apple inc ... this incident must have wasted four hours of my life ... -
I can not install app's from the app store on my phone,and when i try, i get a message tells me (cannot connect to itunes store) that happened after i updated it to "IOS6" . it's a "IPhone4 S"
Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying -
When I try to access iTunes store through my iPad 2 it says "Cannot Connect to iTunes Store". App store is working fine.
Welcome to the Apple Community.
Advanced iTunes Store troubleshooting
Can't connect to the iTunes Store
iTunes Store connections problems -
I updated my iMac to lion and set up iCloud and icloud email so I could use pages app on my 4s as well as my Mac to work on documents.I was only able to log into my new iCloud mail account once. And never again. Even with security questions. Purchased pages for Mac and 4s. After I set up I cloud/ work everything went crazy. My apple Id quit working. My security questions would not accept my answers. So I set up a new apple account. The system allowed me to set it up using the same i.d.since then I have updated everything. The systems on a 4s, two 3gs's and an iPod touch I can browse the app store and iTunes but when I try to download or update anything it accepts my password and then says " Cannot connect to store" this happens all the time on the 3gs's and iPod and about 90 percent of the time on the 4s. It happens using wifi and or 3G data network. Also my Mac and the 3gs's are now super sluggish.
Simple...
http://www.apple.com/uk/support/mac/app-store/contact/ -
Why can't I connect to the iTunes store to update my apps anymore?
Hi Grneyedtiffster,
If you are having issues accessing the iTunes Store from your iPad, you may want to take a look at the troubleshooting steps in the following article:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I can update apps that are on my phone though my daughters iTunes account but I cannot update my apps with my account. Please advise!
If it isn't working on multiple networks and a restart didn't help, the next step would be to restore the iPhone. You may even have to try restoring it as a new device.
If you don't want to restore the iPhone, you can try to avoid the problem by updating the apps in iTunes and then syncing them to the iPhone. Who knows, maybe the problem will go away after syncing one or two of the updated apps. -
Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
hiii
I updated my new ipad to iOS6 and when I try to open itunes a box appear which says " Cannot connect to itunes store"?????????
please give me some solution.
And i also try to bluetooth to connect to another apple device, but no pairing or connection is made???????????hiii
I updated my new ipad to iOS6 and when I try to open itunes a box appear which says " Cannot connect to itunes store"?????????
please give me some solution.
And i also try to bluetooth to connect to another apple device, but no pairing or connection is made??????????? -
When I try to download my updates it keeps saying cannot connect to iTunes store please help I'm going mad!
a lot of people have posted about this and i have seen one weird thing fix this. people said they where going into date and time under settings and changing the date to some time in the future and then going to the itunes store and it would give them an error that there date and time was wrong. then all you need to do is go back and set the date and time right and go back to the itunes store and try again.
Im not sure why this did the trick but a bunch of people said that this helped them out..... Weird i know
You might want to see if it fixes your problem. -
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
How do I fix this on my iPhone 4S?Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.
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My IPad says "cannot connect to iTunes store" when I try to update
My IPad says "cannot connect to iTunes store" when I try to update apps. How can I resolve this?
I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line. Nothing worked. What finally did was this. I held down an app until all started jiggling. Then I deleted one of the ones that needed updating. Then pushed the round button at the bottom of the iPad to stop the movement. Then went to the "Featured" section of the App Store. In the search box (top right corner) I typed in the name of the app I'd just deleted. When it pulled up, I chose "Install". Worked perfectly. I went through this process, one-by-one, until I got all of them done. Now, everything is updated.
Sure hope this helps you and hope this isn't the new norm for how to do updates. I used to just select "Update All", entered my password, and the updates started happening.
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