TS1717 album was purchased twice in error, stopped download, can one be deleted

I purchased an album twice in error and caught mistake while in the download stage. I've paused the download and am trying to see how and if I can delete one of the purchases.

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
You can't currently permanently delete items from your purchase history, you can only hide them : hiding and unhiding. But they might go if Apple refund or credit you

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"The product distribution file could not be verified. It may be damaged or was not signed." error while downloading OS X Mountain Lion

I paid for the Mountain Lion, was downloading perfect. When almost 1 gb of downloading was left then this error occured "The product distribution file could not be verified. It may be damaged or was not signed." and stopped downloading and now every time i try to download it this error occurs
What should i do now, i paid for it and couldn't even download it now.

You'll need to re-try the download.
If you have a flaky network connection, or if you're behind a proxy server, there can be issues.
The App Store knows you paid so you won't have a problem trying to re-download, but you will have to re-download.

I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem my Community

I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem And it's been about a week my question is how long does it take to credit my account back. It's my money and I want it now.

It can take a while for your money to show up in your bank, but a week is a bit over the top. Try contacting iTunes Store Support to make sure the refund was issued.

HT4009 I had been purchase twice in-app why I can't purchase third time?

I had been purchase twice in-app why I can't purchase third time?

Do what it told you to do.
Contact itunes support

I was charged twice for the same download, how can I reverse that charge?

Seems my itunes account was charged twice for the same download, any suggestions on how I can get that reversed?

Click here and ask the iTunes Store staff for a refund.
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An app was purchased on my ipad by accident, can I get the charge and app removed?

An app was purchased on my ipad by accident, can I get the charges and app removed?

Hi,
Sorry to say, all sales are final.
iTunes Store: All Sales Are Final
"You cannot cancel a purchase or receive a refund for a purchase. See the iTunes Terms of Sale for additional information."
Carolyn

HT201317 I can't get photostreaming to stop downloading even tho I deleted photos and turned off. It's using my data minutes and I'm over my usage because its always downloading mode

I can't get photostreaming to stop downloading even tho I deleted all photos and turned off. It is always in downloading mode. It's using my data minutes

Okay, I figured it out.
I would clear the cache while the page was still being viewed in a window, and for some reason that didn't actually clear the cache. So that's the browser's being a good little browser, but it's annoying because it should clear everything.
iWeb also has a problem in that is tells pages to cache forever, so the browsers are only doing what they're told.
Close the window, clear the cache, good to go.

Purchase Order Response Error : "Enter at least one item"

Hi there,
While trying to confirm a PO response in SRM 7 I am getting the following error:
"Enter at least one item"
But when I do a check on the PO response it says:
Purchase order response - 0030000035 is correct
Any ideas what could cause this error?
Thanks for the help
Lynton

Hi there,
I have no idea what you are asking with the limit po?
Lynton

Gmail stopped downloading; can redownload all mail but just want new items

Yesterday Mail stopped downloading my e-mail from Gmail via POP. Looking at an old forum post, I saw a suggestion from someone to try deleting MessageUidsAlreadyDownloaded2 from the ~/Library/Mail/[account]/ folder. Doing so causes Mail to start downloading my mail from Gmail starting with the first message in my Gmail account, a process that would take days to complete. I tried to edit the file, but it doesn't really make sense to me. All of the "DateDownloaded" keys seem to have a value of sometime (different times) in February 2006. I tried leaving only one of them (I tried both the first key/value pair and the last), but that just started downloading from the beginning also.
Is there any way to get Mail to download messages only after x date, or to somehow fix whatever is wrong with my record of Uids Downloaded?
Thank you for any help you can provide,
Greg

If I remove the file again, it will start downloading not after the
point where it had left off, but again at the very beginning.
Does Mail actually complete the download or does it stall at some point? I mean, what may be happening here is that Gmail doesn’t mark those messages as already downloaded because Mail doesn’t complete the transaction.
The presence of MessageUidsAlreadyDownloaded2 can certainly make a difference for messages that Gmail hasn’t marked as already downloaded for some reason or if there is something wrong with that file, but there is no way the presence of that file could have an impact on messages that had successfully been downloaded in a completed transaction.
I have connected from multiple devices, as I stated before.
Well, you talked about “programs”, not “devices”. Note that in the list of idiosyncrasies that you don’t find useful I talk about “conventional POP mail clients”. Some handheld devices appear to not be affected by this.
The inability to download a message to a computer more than once is actually a “feature” documented here:
What happens to messages stored on Gmail's servers?
The ability to download messages on multiple devices is documented here:
How should I use POP on mobile or multiple devices?
I am neither an incompetent computer user nor someone fabricating
this wacky e-mail story just for kicks.
Nor have I ever thought that was the case, but knowing how Gmail works, I do know that some of the things you said had to be necessarily wrong.
In particular, in the case of a Gmail account, there is no way removing MessageUidsAlreadyDownloaded2 from the account folder might cause Mail to start downloading everything from the server again after having successfully done that at least once. The only way that might happen is if you had also selected Enable POP for all mail in Gmail’s Settings > Forwarding and POP page, which you haven’t mentioned at all in any of your posts.
While you keep saying that you understand how Gmail works, the fact is that some of the things you’ve said are wrong, and you’ve ignored/omitted essential information about the things you’ve done that clearly indicate you don’t fully understand how Gmail POP access really works. I’m sorry if telling you that offends you, but I must do so in order to be able to help you...

A song is listed as being 4:17 seconds but stops after 35 seconds and moves onto the next song, this happens in iTunes and on my iPod Touch 4th gen, both are recently updated to the latest software and the album was purchased today.

This is bugging me quite a bit, I bought an album today and it lists the song as being 4 mins 17 seconds. However, as I mentioned, on both platforms it stops at around 35 seconds and flicks onto the next song in the case of iTunes or just stops playing audio for my iPod Touch 4th gen. It is a full song on Youtube and everywhere else I seem to look, so is this likely to be a software issue with iTunes/iOS or the song itself perhaps?
Many thanks to any who can help!

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

HT203167 What if an entire album was purchased and a few items were lost and cannot be found anywhere. What do I do to re-download them again?

What if I have purchased an entire an album, and three songs were lost and the album's digital booklet cannot be found anywhere on my computer or even in iTunes. Do I need to purchase the entire album again? Or what do I need to do?

Hello there D.Barraza!
If you purchased the entire album then you can simply re download it from the iTunes store, free of charge. Use this article named Downloading past purchases from the App Store, iBookstore, and iTunes Store found here http://support.apple.com/kb/ht2519.
To view or download previously purchased:
Apps, Books, Music, Movies, or TV shows on iOS
Music, Movies, or TV shows on Apple TV
Apps, Books, Music, Movies, or TV shows on a computer
You can choose where you want to download it to from that device.
All the very best,
Sterling

How do I back up music from my iPhone to my mac. It was purchased under an old account that can no longer be accessed.

How do I back up music from my iPhone to my mac?

Hi, susiebroll.
Thank you for visiting Apple Support Communities.
You will need to reset your old Apple ID password via the steps in the first article below to transfer your purchases from your old Apple ID to your Mac. If you do not have access to the email account or are not receiving the password reset link, see the second article.
If you forgot your Apple ID password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

I have a charge of $33.78 on my account and I have not idea how to view what was purchased for that amount...can anyone help me find out?

Shouldn't there be a way to view what has been purchased and when on your account!!! Or at the very least I should be able to speak to SOMEBODY about my account!

You have always been able to view your purchase history. Go to your account in the itunes store. The drop down menu will show when you click the arrow next to your user name.

I have an iPhone 5c that was purchased 10 months ago,, suddenly i can no longer make or receive phone calls, send text messages and the time is always wrong

I have an iPhone 5s that no longer makes nor receives phone call, the time will never stay corrected. Anyone with any thoughts?

samjohns146,
Making sure you can use your phone when you need it is certainly a concern of every consumer. I am sorry to hear you are having trouble with your phone but you have reached the right place for assistance. Has your phone completed any recent software updates at all? Let's try resetting the network settings http://vz.to/1ovdCBD to see if that resolves the issue. Please keep us posted on the outcome.
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Follow us on Twitter at @VZWSupport

App download error, always error for download ,can't clean temp

right now, I'm Using Mountain lion as OS
At App Store, I was try to download imovie , but it fail to completed the program and install
its show error ("small") red word before install botton
no matter how i did, just can't completed the program
I did search for the answer and try to del the temp file
as said del this temp file ~/Library/Caches/com.apple.appstore
(I even find the temp for imovie under caches, but still won't work)
BUT it still can't finish the program & install
May I ask where is the temp file of imovie, or how can I reset it
Please HELP
anyone can HELP
Thank you so much!!

AppDownloadError please try utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to update the Creative Cloud Desktop application.

TS1717 album was purchased twice in error, stopped download, can one be deleted

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