TS1717 cannot locate itunes.msi

I have tried to uninstall/repair/remove the itunes so that I can reinstall it after I had this message pop up repeatedly for multiple tasks Cannot Locate 'Itunes.MSI'
I need help its messing with my updates/music/and my i-devices. ty

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

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    Thank you in advance for your time and any help will be greatly appreciated.

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyiTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Can't install or uninstall iTunes because cannot find iTunes.msi

    Everytime I try to install or uninstall iTunes it won't let me do it...even though I have downloaded it, it keeps telling me "Cannot locate iTunes.Msi"
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    I was able to solve my problem by following all the directions at the following Apple site - http://support.apple.com/kb/HT1926?viewlocale=en_US
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  • HT1926 my itunes will not update due to an error message saying cannot find itunes.msi

    I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
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    HT1925: Removing and Reinstalling iTunes for Windows XP
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  • Cannot locate itunes64.msi on reinstall of itunes

    In trying to reinstall itunes64 on windows7, can not locate "itunes64.msi" in installation package to compete install.  Any answers would be appreciated!  Own 2 ipads and 2 iphones need itunes

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Had problems7.4.3.1-Attempted 7.5upgrade rcvd error locating itunes.msi

    Hello All,
    I was having similar repeated problems with 7.4.3.1 . I followed fix instructions to remove duplicate files and got it to work. Could only launch from opening a music file instead of application, Quicktime errors and quicktime interface problems.
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    Alright, for this error, do the following:
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  • Trying to update my iTunes.....keeps telling me it cannot find iTunes.msi

    I have iTunes 11.1.3.8 and when I try update iTunes it is looking for iTunes.msi and can't find the file. I have searched around is there something I can do to fix this without reloading windows. I am also concerned about  loosing any information if I install on a new load of windows. How can I ensure I don't wipe a device. The iPods used to get wiped when connected to a new computer. Do the iPads and iPhones get wiped when connected to a new computer.i have iPad 4 iPad Air and iPhone thanks for any help

    Hello, KokoMerlin. 
    Thank you for visiting Apple Support Communities. 
    I would recommend doing a complete uninstall and new install of iTunes as outlined in the steps below.  Uninstalling iTunes on your computer will not alter your iTunes library.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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  • Unable to locate itunes.msi file

    I am trying to upgrade my iTunes to iTunes 10 and it keeps telling me it is unable to locate the iTunes.msi file. I read the previous posts but the windows installer cleanup utility tool is no longer available to download. I have tried to delete all aspects of iTunes and its programs, plus the recycle bin but it still won't work. Any ideas?

    I read the previous posts but the windows installer cleanup utility tool is no longer available to download.
    Yes, that's the main trouble with .msi errors nowadays. First we have to try to hunt down a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
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    Quit out of CleanUp, restart the PC and try reinstalling iTunes again. Does the install go through properly this time? If so, are you able to launch iTunes without the error message?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Itunes won't install update to recognize my iphone comes up with a error cannot find Itunes.msi

    my itunes won't instal the update errors saying cannot find itunes.msi

    Hi, kdub5.  
    Thank you for visiting Apple Support Communities.  
    I understand that you can not update iTunes due to a .msi error.  I would recommend uninstalling iTunes and all of it's components as outlined in the first article below.  For any component that gives you the .msi error, go through the steps in the second article below.  
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    "The feature you are trying to use is on a network resource that is unavailable" alert appears when you remove Apple software in Windows
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  • Cannot delete itunes .msi not found and cannot install new one! please help

    Please help me awhile ago i tried deleting then reinstalling th new version of itunes / quick time and after going through most of the installation process this comes up:
    The feature you are trying to use is on a network resource that is unavailable.
    Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below.
    Use source:
    C:\Documents and Settings\Jordan\Local Settings\Application Data\Apple\Apple Software Update\
    I made a picture of it here:http://i196.photobucket.com/albums/aa233/djjordie/cannotfindmsi.jpg
    Then i tried uninstalling it (somehow it says its installed in add or remove programs) and the same message came up.
    After ages of trying to figure it out and deleting heaps of things, when trying to install now it says:
    1.run or cancel (thats not the problem) i click run picture here:http://i196.photobucket.com/albums/aa233/djjordie/cannotfindmsi.jpg
    2.then it goes to this picture here:http://i196.photobucket.com/albums/aa233/djjordie/preparingtoinstall.jpg
    3. then straight to this picture here:http://i196.photobucket.com/albums/aa233/djjordie/preparingtoinstall.jpg
    without the the rest of the installation process...
    SO i need to be able to delete it complety (the problem there is the .msi not being found).
    Then install itunes / quick time without the .msi problem or the skipping of the installation process with it saying errors occurred ect...
    Please help it would be much appreciated!
    DJJORDIE

    WHen you get trouble with msi files you usually need the Microsoft Installer cleanup utility.
    Here is a method for removal of iTunes and related programs with clean up and reinstall.
    Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
    http://support.microsoft.com/kb/290301/
    (To run the program – All Programs>>Windows Install)
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.

  • Cannot locate Itunes

    I cannot find ITunes on my PC. Can anyone help?

    If you have an iTunes folder with a library, try starting iTunes with the shift key held down. When asked to choose a library, navigate the iTunes folder and choose iTunes Library.itl
    The problem is actually due to the registry setting for your My Music folder, this Apple article tells you how to fix it.
    http://docs.info.apple.com/article.html?artnum=302398
    Sometimes the TeakUI method doesn't work, ask again if that happens to you.

  • Can't update itunes or even remove it to reinstall as computer can't locate "itunes.msi" file.......help

    Each time I open itunes, I'm informed there is an update available but every time I try to update I encounter a problem with a missing file, "itunes.msi". I've even tried to delete itunes completely and reinstall from apple website and same problem occurs. HELP!!!

    Hello, mdougl10.
    Here is the article that shows you how to remove iTunes and all of it's components when receiving the error "The feature you are trying to use is on a network resource that is unavailable".  Once all components are uninstalled as outlined in the second article, you should be able to install iTunes again. 
    "The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Cheers,
    Jason H. 

  • ITunes successfully installed, but cannot locate iTunes anywhere.

    Please help. Tried uninstalling and re-installing all Apple-related applications several times. Also deleted all folders prior to reinstalling. After running iTunesSetup, it says iTunes is successfully installed, but there is no tick box to open iTunes after installation. Also, there are no error messages and I can't locate iTunes anywhere. Looked at other discussions, but they don't seem to apply. Hope someone can help. Thanks!

    Hello,
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    Also you may want to check this out:
    http://docs.info.apple.com/article.html?artnum=302775
    There are lots of links off the bottom of the last article which will certainly help.
    Hope this helps you,
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  • 10.5.3 update will not install..cannot find iTunes msi, 10.5.3 update will not install..cannot find iTunes msi

    how do I correct iTunes to find the msi so I can install the lastest update 10.5.3?

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • TS1717 cannot open iTunes, compatibility problems with windows

    cannot update phone, the programme wont open, have uninstalled and installed a coiuple times, can you post a link to a compatible version please

    Can you check something for me please?
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