TS1717 does anyone know why the music quits or skips to the next song

why does the music stop or skip....why cant i get any help from apple .....the idiot on the end of the phone was no help

Recent purchases?
Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again using the Purchased link in the right-hand column of the iTunes Store home page.
If the problem persists, or that facility is not available in your region, contact the iTunes Store support staff through the report a problem links in your account history.
Otherwise check the start and stop times on the Options tab when you Get Info for individual files.
tt2

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