TS1717 how do i go about iTunes reloading some songs i have been billed for which did not download properly...
how do i go about itunes reloading somesongs i have already been billed for...
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
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I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
How would I go about locating an ipod that may have been stolen?
How would I go about locating an ipod that may have been stolen?
Hey McCindy,
Oh no! I'm sorry to hear that. The following resources outline the next best steps, including utilizing the My Support Profile website, which may have your Serial Number registered:
Reporting a lost or stolen Apple product
http://support.apple.com/kb/HT2526
Thanks,
Matt M. -
I bought an audiobook from iTunes but it did not download properly how can I re-download it?
I bought an audiobook from iTunes but it did not download properly how can I re-download it on my computer? I have tried to get it to download to ipad but it won't do it. Please help?
Try:
If you rented it directly on the iPad then it should have downloaded into the Videos app - if you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ? -
HT204266 I have been billed for an in app purchase I didn't make how do I get a refund please
I have been billed for an in app purchase I didn't make how do I get a refund please
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have been billed for an item I did not want and did not intentionally purchase.
How can I get this reversed?All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Will iTunes match match songs that have been downloaded using a different audible account?
Hey there Chriskir,
It sounds like you would like to delete all the songs from your iPad but still be able to access them in iTunes Match. You can delete all the songs from the Music section of your Usage in Settings by swiping your music left:
Settings > General > Usage
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
Thank you for using Apple Support Communities.
All the best,
Sterling -
My itunes store account it still active but its declining my visa account which i have been using for a while to download apps
My experience in this situation has been that's it's related to the visa card, and not necessarily the phone or the iTunes store. In addition to verifying all of the credentials on the card as entered, I'd also check with you card bank and see if they have declined the charges due to some type of security concerns. I have a Chase card, and they will decline a charge even though there are sufficient funds available, if the charges meet some security screening criteria.
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I have been billed for something from iTunes
I have been billed for music from itunes that I did not order. What doI do?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
Approximately 15 songs and one book I recently purchased did not sync properly. Once I hooked
It up to my iTunes, they will only play 10 seconds from her song, and the book is blank. Any suggestions?OK. I managed to fix this. That's what I did:
1. In Finder, make copy the audio files that won't synchronize.
2. Rename the files e.g. appending a "2" at the end of the name.
3. Import the files in iTunes (drag and drop from Finder into iTunes' Library)
4. Rename the album in iTunes (e.g. also append a "2" at the end of the album's name)
5. Put the new files in a Playlist and synchronize
After that I removed the original files and changed the names back so that the copy is like the original was before.
I suppose the important thing is to make iTunes "think" that those are new files. Note that I did remove the files from iTunes and add them back without renaming or copying and it did not work. I supposse that the copying and/or renaming is important.
Hope this helps.
Regards,
Will -
I have been trying for two days to download the new icloud 4 that was offered at the same time as the new iTunes just prior to iOS8 release.
I keep getting installer package error messages, I uninstalled the previous version to see if that was the problem to now find that I cant reinstall it as the new version is the only one available.
Im using Windows 7, I'm assuming Im not the only one with this problem.
Would a complete uninstall and reinstall of Apple software be of any benefit or is that just a cure all solution when nobody has an answer?@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter VZWSupport on Twitter. -
I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...
Download past purchases - Support - Apple
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Can someone please tell me what to do if I was downloading a digital copy of a dvd from and website and my computer turned off in the middle...now it tells me the code has already been used but it did not download, ugh.
ThanksYou may need to put the iPad into recovery mode for it to be recognised by your computer's iTunes : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and re-sync your content to it.
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How do I cancel Itunes match subscription which I have been billed for today
I have today been billed for Itunes match yearly subscription which I no longer wish. How do I cancel this?
You'll need to contact iTunes Store support directly.
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I tried to download the last itunes update 1/22/14 and it did not download correctly. I can't access itunes at all. Tried to uninstall and download from website but I get error 7 (Windows 126) message and also msvcr80.dll is missing from your computer message.
any ideas?Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.
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