TS1717 how do i unlock my phone if i forgot my passcode

how do i unlock my phone if i forgot the passcode

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Similar Messages

  • HT201328 how can i unlock my phone if i forgot my passcode?

    I recently decided to change the passcode that I had on my iphone and when i tried to unlock my phone, I realized that the Passcode that i had changed it to seemed to not be correct and am not able to unlock my phone as it keeps disabling it.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
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    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT201317 how do I unlock my phone when I forget the passcode?

    How do I unlock my phone when I forgot the passcode?

    Please see http://support.apple.com/kb/HT1212

  • How can i unlock my phone when i forgot the password

    How can i unlock my phone if i forgot the password?

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • How do I unlock my phone if I forgot the password?

    How do I unlock my phone if I forgot the password?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
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    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
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  • How do I unlock my phone if I forgot my lock passphrase?

    How do I unlock my phone if I forgot my lock passphrase?

    Do as the manual says and restore the iphone.

  • I wonder how do i unlock my phone bc i forgot my screen pw?

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    If you cannot remember your passcode, you will have to restore the phone as new to remove it. See this support document. http://support.apple.com/kb/ht1212

  • HT4993 How do i unlock my phone if i forgot the simple 4 digit code

    How do i unlock my iphone if i forgot my 4 digit simple code

    Back it up and restore it using iTunes on the last computer you synced it with, as explained here: http://support.apple.com/kb/HT1212.

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  • How do you unlock your phone if you forgot your code

    I locked my phone with a numerical pin and forgot my code.  How can I unlock it?@

        I'm very sorry to hear about your locked phone, watsonb. I'm eager to help! Can you share which model phone you have? I'll review my resources for any options to reset it. Thanks!
    DionM_VZW
    Follow us on Twitter www.twitter.com/vzwsupport

  • How can i unlock my phon if i forgot my password

    I made a new password for my phone lock, i forgot it and i have disabled it, can someone please tell me if they know how to help...?

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • HT1695 How do i unlock my ipod if i forgot the passcode?

    My Ipod touch is locked, I do not know my passcode. How can i unlock it?

    Connect the iPod to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.

  • How can i unlock iphone 5 if i forgot my passcode

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    You can Restore the iPhone on your computer. If there are any problems, just put iPhone in Recovery Mode and Restore it.

  • How do you unlock your phone if you forgot your password

    thanks

    The passcode lock is not included with your iPhone's backup.
    You need to restore your iPhone with iTunes on the computer used for syncing your iPhone and you can restore from your iPhone's backup.

  • HT4623 how do i  unlock a phone..(forgot the password,just got my phone from a friend)

    help.. me please i really need it

    Like virtually all functionality of the device, this is covered in the User's Guide.  Reading it would be a good place to start.

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