TS1717 I have an iphone 5c and the update has frozen my phone

help

Reset the device by pressing and holding the home and power buttons until the white Apple logo appears. Then restore the device.

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I have an iphone 4s and the speaker has stpped working when I play music with i tunes or you fox. It works when they ring me but not when i want to listen to music :( do you know how I fix this?

I have an iphone 4s and the speaker has stpped working when I play music with i tunes or you fox. It works when they ring me but not when i want to listen to music :( do you know how I fix this?

Go to settings/music/volume limit tap on that. Make sure it is set to OFF and when you tap it that the slider is at max

I have an iphone 5 and the screen has been cracked. The phone was provided by my service provider less than a year ago. Will apple repair my screen?

I got an iphone 5 a few months back (less than a year) when i signed up to a contract with vodafone. Since then the screen has cracked although the touch ability still works. Is this covered under the warranty and Apple will repair it, or if not how much will they charge to do so?

If you're in the US, some Apple stores can replace the display for $149. If yours can't, you can get the phone replaced for $269.
It is not covered under the warranty.

Running an update for Premiere Pro CC (2014) and the update has frozen at 42%

What do I need to do to get the update to resume? Or do I need to reinstall the update completely?

This is an open forum, not Adobe support... you may get better help from Adobe staff
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I have a iphone 4s and the wifi settings on my phone randomly went grey and turned off and i dont know how to fix it any ideas?

My wifi isnt working need to know how to fix it because now im using all my data, not sure how to fix it hoping someone will know

How exactly does someone search for a resolution to an issue without the specifics of the issue?
The iPhone never displays any errors with "something about programming".
Before you go any further, stop being vague. READ the error message and post the precise text of the message here or google it. Otherwise you risk wasting time, losing data, or possibly bricking the device by doing unnecessary and irrelevant troubleshooting.

Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?

Hello can someone help me I have an iphone 4 and my daughter has an ipod touch we are on the same email address but somehow with in the last 25hrs all of my contacts are gone and only hers on on my phone is there a way for me to get all my contacts back?

If you need assistance with finding any of your restores or attempting to restore from any that happened prior to his incident follow this article
http://support.apple.com/kb/ht1766
IF you do find a backup that has your contacts; I'd /highly/ recommand turning off your wifi network after the restore is finished because if the issue is with your iCloud your contacts may merge back with her's.
With iCloud you DO NOT want to share the account; bad things happen Evil evil thigns...
But in all seriousness; if two devices have the same iCloud; iCloud is told to merge and sync infomation between hte two and can't tell that it doesn't belong to the same person

I have an iphone 4s and the text i send to a friend with a galaxy 4s he is not receiving any help?

i have an Iphone 4S and the text i send to a friend with a galaxy 4s he is not receiving. Any help?

Then it's sending as SMS and not iMessage (that's good) so deleting the contact probably didn't help. It also seems iMessage isn't redirecting his texts as he's not used and apple device on the account previously. Can he receive a picture message from you instead? Does he receive texts from other apple devices? (iPhones,pods/pads) try sending a text through Verizon online using your account on a web browser. If it is also blocked then it confirms the issue is with his device, well at least points you there rather than guessing if it's yours or his or both. There's some ideas, let me know- Joe
Sent from my iPhone

HT204053 I have an iPhone 4S and the new Apple TV, both setup with my email as the Apple ID. I gave my wife an iPad 3 and set it up using her email address as the Apple ID. Is a second iTumes Match subscription required for her to use our music from iCl

I have an iPhone 4S and the latest Apple TV, both setup with my email address as the Apple ID. I subscribed to iTunes Match so our music could be played from iCloud. I gave my wife an iPad 3 and set it up using her email address as the Apple ID. When I try to turn on iMatch so she can play our music from iCloud on her new iPad it tells me that she needs a subscription to iTunes Match. Is it Apple's intent that we would need two iTunes Match subscriptions? If not, how do I accomplish what I want to get done?

The problem is that all services are bundled with your Apple ID ([email protected]):
Your iCloud account (Mail, Contacts, Calendars, Reminders, Notes, Backups, etc.),
also iTunes & App Store purchases (Music, Movies, TV Shows, etc.),
and the iTunes Match services.
(I guess that all your devices - yours and your wife's are connected to one iTunes library, right?)
If you want that your wife gets her own iCloud account for Mail, Contacts, Calendars, etc. but gets also access to your media then you have two set up two things on her device:
iCloud (Settings > iCloud) with her account (e.g. [email protected])
and
iTunes & App Stores (Settings > iTunes & App Stores) with your account (e.g. [email protected]).
In this case she gets access to your library and could use the same iTunes Match account.
(See also: Using one Apple ID for iCloud and a different Apple ID for Store Purchases http://support.apple.com/kb/HT4895)

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with 68%.

I have a iPhone 4 and lately it has been shutting down randomly when I still have battery left. It also doesn't turn back on, until I plug it in to the charger. But when I plug it in, the low battery sign shows up then comes to the lock screen with like 68% left.

Morning Clementine Lin,
For more information this, please see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
Have a nice day,
Mario

HT4528 I have an IPHONE 4 and the IOS app was downloaded on my phone. I Hate it...I do group texting for my church and I am unable to do it now, it says please wait and then I can never get it to let me type the message..Is there anyway to take this off m

I have an Iphone 4 and the IOS app was downloaded. I HATE it it will not allow me to group text. i do a prayer chain for my church and it will not let me type any messages...is there anyway to delete this app or upgrade

As major software releases go iOS 7 is amazing? Many requests for support found on these boards are solved via advice related to How To Do Something. Many times the advice is right out of the User Documentation provided by Apple. If someone were to compare the number of critical issues reflected across these posts vs. most other major releases from any major vendor ...iOS 7 is excellent.

I have a iPhone 3GS and my husband has the iPhone 4 , both phones with updated current . We added iMessage to them at first it was great, now I don't get half the texts my husbands send and when I send him a text message it will come up from my email???

I have a iPhone 3GS and my husband has an iPhone 4, both phones are updated. We added iMessage the them both and at first it was great, the messages appear in the text messages under the phone contacts and when I send a text message it will either be a green message or a blue one for (iMessage) depending on the signal. Now when my husband sends a text message to me I don't get them all or some days none. When I send him a text message he gets them from my email address. I cannot send him a standard text anymore my phone only wants to iMessage, so if the signal is not right it just sits there undelivered???
I also have a friend who that we regularly texted each other, for the past 4 months I can receive her texts but she never gets mine? And I have tried countless times, now iv given up trying and I don't use texting to either, but everyone else no problem.

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

I have an iphone 4 and after updating it to the ios5 software, it will not allow me to activate nor allow me to leave the setup page. i cannot even restore it. does anyone know what to do?

i have an iphone 4 and after updating it to the ios5 software, it will not allow me to activate nor allow me to leave the setup page. i plugged it into itunes and it is stuck there too... i cannot even restore it. does anyone know what to do?

I have had this same issue but thankfully fixed it. Follow he steps below:
Sync your iPhone with you iTunes therefore your info is backed up. Unplug your phone.
Go to Settings > Reset > Erase All Content and Settings
Once your phone has reset and come back on answer the question until it asks if you want to back up from itunes Click this then plug your phone in.
After everything has sync'd back to your phone everything should work fine.
Hope this helps.

Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair sick of it what a scam

Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair as it's just over a yr old so I've got a 24 month contract so 12 months with a phone that is not working right I have read loads of other people that have the same problem so how can they put it down to the phone and when asked where to take it was told to google it not happy at all apple u need to sort it out never again am I buying anything for yourselfs again DISTGUSTED would be an understatement

No joy at all they just keep saying it's the phone but was fine before update and @metasolaray why should I pay for extra cover when the fault is not the phone but the update they have put out for everyone to install and I am far from being the only person as there is hundreds of people going through the same with this update and it's not been the first time they messed it up
WIFI disabled - Greyed out since iOS 7 update on iphone 4s
56888 Views 229 Replies Latest reply: Dec 8, 2013 9:14 AM by Cheney1980 Branched to a new discussion.
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sugaaarbabe
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 9:18 AM (in response to Tarrantion82)
Apple should take resonsibility for this, otherwise they will lose lots of loyal customers. I have moved away from the ipad due to expense and am now very tempted to do so away from the iphone. Selling a product that prompts an update that breaks the phone is not good.
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punkinbits
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 11:31 AM (in response to Tarrantion82)
Have had the same issues with iPhone 4S since the upgrade. No wifi button, battery draining every 8 hours with no use, phone shutting on & off for no reason at all. I gave in and tried the hair dryer method. Turned the phone off and hel d the dryer over the camera lense area for one minute. Turned the phone back on and to my shock, had wifi button back again. That was 2 days ago. Battery is lasting normal amount of time again and I can use wifi again! Hopefully this will last. I know it doesn't work for everyone but it doesn't hurt to try. Much better than spending the $200 at the Apple store, which by the way, the genius said Apple is aware of the problems but there is nothing they can do.
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Shell1331
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:07 AM (in response to Tarrantion82)
I have exactly the same issue, apple are phoning me this evening. I am not happy and this has really put me off using iphone. It's my first iphone and if Apple don't fix it, it will be my last iphone!!
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 3:17 AM (in response to Shell1331)
you will be fine if you have warranty
If not Apple won't want to know
I know I've tried but they will not help.
I've email bbc watchdog the consumer
Programme to see if they can help.
GOOD LUCK
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:47 AM (in response to Tarrantion82)
Mine happened to with an update. I had nothing wrong before that.
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:50 AM (in response to lin777)
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
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ljguadagnini
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:11 PM (in response to justezenu)
Having the same issue: iOS 7.0.2 with no WiFi / poor Battery stamina and really slow software experience when opening several options at Settings icon.
Apple care agent contacted me and we try all alternatives to isolate and detect if this is regarding a hardware problem. Of course they told me it is. Too sad. My phone is in immaculate condition.
My mother has an Iphone, my father has an Iphone, my 2 sisters have Iphones, my brother, wife and daugther... we all have Iphones. Mine's the only one with this fault (my personal experience: fail prob is 12,5% -1 out of 8).
At this point, I'm evaluating to stop buying apple products for fear that in the future the same will happen with some "premium" product that ultimately they are not.
Too sad, sorry but this is too much.
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 5:08 AM (in response to ljguadagnini)
Join the IOS 7.02 not working club.COME ON APPLE DO SOMETHING YOU MUST B READING ALL THE
COMMENTS.ive emailed bbc watchdog consumer programme havent had reply yet.
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Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:15 AM (in response to lin777)
I got my 4s in August 2012, as an upgrade on my Vodafone contract Following the installation of IOS 7 I also experienced greying out of wifi and bluetooth. I tried various options suggested on forums however none worked. I took my phone to Vodafone who told me it was a problem they were aware of but couldn't do anything about as Apple had to deal with it. I took it to my nearest Apple store (60 miles round trip!) to be told it was not their responsibility, it was Vodafone's - something to do with consumer law! They also said I would have to pay £160 for a replacement phone as it couldn't be repaired. The 'Genius' was very cagey about it being a common problem by the way!! Back to Vodafone who said it was not their responsibility so back to Apple. This time I spoke with a Manager who told me in not so many words that it was an issue and agreed to halve the replacement cost of £160 to £80. By this time I just wanted it sorted to reluctantly paid £80 for a replacment phone. Seeing as this is CLEARLY a design fault, Apple should have replaced it free of charge. This experience just confirms what I am reading in lots of places about the Apple Company. I was going to buy an iPad but have decided not to now. I shall NOT be replacing the iphone when my contract is up. I too will be writing to BBC Watchdog.
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Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:18 AM (in response to justezenu)
justezenu wrote:
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
You will probably be told that the solution is a replacement phone. Ask to speak to a Manager and insist on getting it at a lower price. I did this and got it at 50% of the usual repacement cost. Still not ideal but at least it saves you a bit of the money you shouldn't have to pay in the first place!
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lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:58 AM (in response to Jungletooth)
Yes I had the same problem with 02 and apple no one wants to take the blame.Im glad you are writing to watchdog
As well every one must email them or write to them and I'm sure they will take up the problem for us all.
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vinayak4816
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 7:24 AM (in response to Tarrantion82)
no
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Jerome101
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 8:30 AM (in response to ljguadagnini)
I depend alot on my Iphone and this Wifi greyed out issue is really getting to me!! This caused me to lose some business, but I'm sure I will make up for that in Andriod World. Switching back to andriod should have never switched to apple in the first place.
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Deanmort13
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 9:22 AM (in response to Tarrantion82)
4s owner in the same boat as everyone else.
I setup a service call with apple on Monday this week and was told it's quite a common hardware failure. When I asked why I should be paying for a new phone I was advised to book an appointment in store. Well I've just returned from my appointment with a "genius" who told me that when the update is installing if any component is weak when installing it will be permanently disabled. Was then told £150 for a new phone which I declined.
I've had iPhones for 4 years now but due to this issue and apple washing their hands of any responsibility it will be my last.
Disappointed that a premium product has such poor backup from the manufacturer. If it was only my phone and not thousands of others I'd have probably paid for a new phone but I'll never give apple another penny again.
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Coatezy
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 11:16 AM (in response to Tarrantion82)
Same problem with my partners iPhone 4s. Restored the device but still no luck. Going to book an appointment but it sounds like we wont have much luck as it is just over a year old.
Nexus 5 time I think for both of us.
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Up to Discussions in iPhone Hardware Go to original post Reply to original post

I have an Iphone 3GS and the app for Facebook doesn't work anymore...

I have an Iphone 3GS and the app for Facebook doesn't work anymore since last update made yesterday.
How can I restore it without the last update?
Or, what can I do to have the Facebook back again on my mobile?
Thank you for your help.

Hi Ricoco,
I too had exact issue what you were experienced, then I went to Apple autorised service center and submitted my earpods, their it worked with all versions of Apple iphones, but it didn't worked on my 3gs. The service technician suggested for OS upgrade.Then I came home and I took the backup and upgraded 5.1 to 6.1 as he suggested, also it didn't worked. I was totally frustated and suddenly I got an idea!. What a funny thing here is, a safety pin resolved my issue, I took out all dust which was there in the jack hole. Then I check my earpods, it was amazing you know..MY EAR PODS WORKED!.
If you still have this issue, I hope this will help you.
Umesh

My iMessage is not working, i have an iPhone 4s and just updated the software to iOS 5.1

My iMessage is not working, i have an iPhone 4s and just updated the software to iOS 5.1

I turned my phone off and on again and it works now.

TS1717 I have an iphone 5c and the update has frozen my phone

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