TS1717 I have logged onto Itunes and all my songs are greyed out and I cannot play any of them.

I have paid for a year to have Itunes available on another computer but when I go in, all the songs are there but they seem to be greyed out and none of them will play.  I cant seem to find out what is wrong here.  I have checked my account and its all up to date.  I only have the two computers running on this scheme.  Any suggestions?  (I am not computer literate so please advise for a novice).  The main computer for Itunes is XP and the second computer is Windows 7.

Try:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
The grey-out ones may not be recoverable.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • All my songs are greyed out on my iPod except for the songs in my itunes library

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    Thanks for any help

    Try:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    The grey-out ones may not be recoverable.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I have transferred my itunes to a new phone and all my apps are greyed out on itunes

    i have transferred my itunes to a new phone and all my apps are greyed out on my itunes account,the apps still work fine on the phone

    Nothing is stored on the sim card on an iPhone.  If you backed up to your computer the backup will contain your calendar events.  Otherwise, if your phone isn't functioning there is no way to back up or extract your calendar at this point.

  • New 6th generation ipod - loaded my library onto the iPod  all songs are greyed out and I cannot add a playlist.

    I have purchased a new 6th generation ipod and registered it with Apple- it has loaded all my library onto the iPod but when the library is displayed all songs are greyed out and I cannot add a playlist. Can anyone help me ?

    The content that you are viewing on your Nano via iTunes is grayed out since your iPod is set up for automatic syncing with your iTunes library.  If you want to be able to manually manage your contents (which is sounds like you are trying to do), you must enable the Manually manage music option from under your iPod's Summary tab in iTunes.
    B-rock

  • I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes shows album as purchased but album is not in my Mac library.

    I transfered my purchases from my iphone to my mac. All transfers completed. One particular album shows up on the phone but the songs are greyed out and don't play. Itunes store shows album as purchased but album does not show up in my Mac library. How can I retrieve the album.

    So i've found the answer to this by clicking on every menu and setting in the itunes store. It turns out some purchases in the cloud can be hidden probably as the result of an interrupted transfer/sync/backup or a network outage. To unhide purchases 'greyed out ' items , go to the Itunes store (on the PC) click on your account name and select view account. (you'll be prompted for your itunes password) once you are in scroll down to the purchase history section. there should be an option for hidden purchases. click through and click on unhide purchases, redownloadble purchases. any hidden purchases will then show up. click on unhide to reactivate and download. This may only work for purchases in the cloud.
    hope others find this useful.

  • Manually Manage Music option is GONE...when I plug in my IPHONE (which is already synced to this computer) I can no longer manually manage songs. I have already opted to do this but all my songs are grey and it won't allow me to manage ANY songs?

    I cannot delete or add any songs to my Iphone (or my son's ipod) for some reason..all the songs are grey and cannot be manually managed. Any feedback is appreciated.

    You will need to restore your phone as a new one using the itunes on your computer.  This WILL erase everything on the phone but it will let you change the name of the phone and then you can add content to it.

  • I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs.  I have prevously loaded other albums with no problems.  How do I delete these albums and reload them?  I don't see iTunes on iCloud.

    I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs.  I have prevously loaded other albums with no problems.  How do I delete these albums and reload them?  I don't see iTunes on iCloud.

    If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
    You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

  • After the latest update to Itunes all my songs are greyed on my computer.

    All my songs are greyed and I can´t access my music on my computer. I try a lot of solutions in forums but nothing works.

    Hello HectorGtzA,
    After reviewing your post, it sounds like you are using iTunes Match and all of your songs are grayed out. I would recommend that you read this article, it may be able to help the issue.
    How to troubleshoot iTunes Match - Apple Support
    Songs appear to be missing
    Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
    Locate and select the song in your iTunes library.
    Choose File > Get Info.
    In the Summary tab, locate the Account Name field in the right column. Write it down. 
    Click OK.
    Choose Store > Authorize this Computer.
    Type in the account name from the Summary field and enter its password. Click Authorize.
    Choose Store > Update iTunes Match.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

    The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

    The Control A key is not working. I cannot multi-select my songs. I'm not sure if it is the problem with iTunes 10.6.1.7 or my PC settings encounter issues. Also, i cannot find Album Artwork online using iTunes and i cannot select any view form but List.

  • I recently tried to erase a seas gate expansion external harddrive and when i did all that shows up in disk utility now is something called expansion and all my opitions are greyed out in the partation tab, it doesnt mount and idk what to do please help,

    when i did all that shows up in disk utility now is something called expansion and all my opitions are greyed out in the partation tab, it doesnt mount and idk what to do please help.
    Running macbook pro 2.53ghz late 2010
    mountain lion
    8gbs mem

    I would try it on a PC and see if you can format it, then put it back on the Mac and try again. If it's not seen on a PC, then there's the strong likelihood that there's a hardware issue; either the bridge/chip set or the HD itself is dying/dead. There's also the small possibility that the cable is faulty, so I'd try a different cable too.

  • Some of my iTunes match songs are greyed out on my iPhone

    Hello,
    I've had iTunes match since it came out, and it was shaky at first, but started getting pretty reliable a few months ago. However, the last few albums I've added to iTunes match have not been added to the cloud. The songs appeared as "Waiting" for several days until I right clicked and clicked add to iCloud. Once I did that, they showed up on my iPhone and iPad, but now are greyed out on both, even though their iCloud status says "Uploaded".
    It gets worse. The last album I dragged into iTunes is stuck on "Waiting". When I right click, I no longer have the ability to add them to iCloud (this may be due to the Yosemite beta – the issue with the greyed out songs has been occurring for a few weeks before I upgraded, though). These songs don't appear on my iPad or iPhone (which I expect), but they do appear on my MacBook. However, when I click to play or download them, nothing happens.
    This is very strange behavior, one thing worth noting is, I just crossed 1,000 songs for this artist (I'm a fanatic). I'm not sure if there's a limit of songs per artist, and I haven't counted exactly how many songs are greyed out, but the numbers are definitely close.

    Have a look at this: iTunes Store: Troubleshooting iTunes Match
    But yes, if you are running OS X beta, you very well could have issues. You should inquire about that in the Developer forums.

  • HT204406 Songs are greyed out on my iPhone and I can't play them as I used to before. How do I fix this?

    Songs are greyed out on my iPhone 5 even though they were working before. I bought them on iTunes
    How do I fix

    A song with an iCloud icon has not been downloaded so cannot be deleted. You can prevent it from showing on the iPhone but you can't delete a song that has not been transferred from your iTunes library or that has not been downloaded from iCloud.
    Any chance some of the songs were purchased twice - once in the past from a different album and again recently?
    To prevent iCloud songs from appearing on the iPhone, go to Settings > iTunes & App Store and under Show All, turn  Music off.

  • My updates have frozen.  I had 7 aps to update and pressed up date all the bars below each started to move but the no further progress I have rebooted a few times but no luck and I cannot open any of them now.

    My updates appeared in the list yesterday. As usual I pressed the update all request.  But all have frozen, I have rebooted and deleted memory space but this has not made any difference.  The updates included Dropbox, cloud on, hidden objects,calculator, twitter, box for iPod and iPad, the smurfs?  Can any one help me please.  I now cannot use any of them!
    Thank you :(

    Thank you all for trying to help.
    I have tried all the suggestions, I am unable to view itunes on my IPAD they do not look the same.  However I have solved the problem by taking them out of the groups I had them in they updated!  Never happended before but hey - i'm not complaining!
    Best wishes
    lesley

  • Songs are greyed out on iphone and itunes unable to play music

    I have loaded all my songs on to imatch.
    Now I am unable to play over half my itunes songs.
    On my iphone they are greyed out and don't have a cloud next to them
    On itunes the songs have a cloud next to them but i can't download the songs nothing happens when i pressed the button.
    Please some one help 
    Mac Version 10.8.4
    Itunes Version 11.0.4
    Thank you

    jhl1951,
    Is the Shuffle still configured to manually sync content to it?  You can check by making sure the proper configuration is made from under the Shuffle's Summary tab in iTunes while it's connected.
    B-rock

  • TS1424 When I ave network coverage, my wi if drops out. I am only able to access my music on my phone when I have no network signal, otherwise all songs are greyed out

    I can only access my wi if, when I have no network signal. As soon as I move to a better signal area, my wi Di connection drops out.
    I have music on my phone, but again, I cannot access this in the gym, when I have a network signal.
    I also cannot access some of my apps, as they are greyed out. Please advise

    Grey text when you look at the content and a lock symbol at the bottom of the screen just indicates that the iPod is set to sync automatically with iTunes. If you want to connect an iPod to multiple computers, play the iPod songs through iTunes, delete songs from the iPod, drag songs from iTunes, add playlists to the iPod etc. you need to change the update setting to "manually manage songs and videos". The text will change from grey to black and everything will be directly accessible through iTunes:
    Managing content manually on iPod
    Using iPod with Multiple computers
    Syncing Music to iPod
    Something to remember about using an iPod in manual mode is that the "Do Not Disconnect" message will remain on the display until you physically eject the device: Safely Disconnect IPod

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