TS1717 I have paid for the app for old masters puzzle. Says it is completed but will not open when I click on the collection. I have bought 2 now and cannot open either one.

I have paid for the app for 2 old masters puzzles. Says they are complete but will not open. What is the problem?
Thanks
Robin

Does this happen immediately after you log in? If so, one of your login items is probably causing it.

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Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
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<Edited By Host>

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TT documentation

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John

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(99436)

Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and geong straight to help.exe. In both cases nothing happens. How do I uninstall this program?

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Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
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* [[Troubleshooting plugins]]
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We have a 5s active on our account. After turning on a previously active 4s (it had the same number) The 5s can no longer place call and when you call it from another phone the 4s rings, but will not pick up. Texting over the cell networks works fine.

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hens0861,
Hmm, let's ensure this is working as it should be! So what phone should be active on your account? Did you switch the devices online or how to did you activate the 5s? Please share details.
KarenC_VZW
Follow us on Twitter @VZWSupport

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https://support.apple.com/en-us/HT201400
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If this fails:
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TS1717 I have paid for the app for old masters puzzle. Says it is completed but will not open when I click on the collection. I have bought 2 now and cannot open either one.

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