TS1717 i rented a movie on iTunes and it stopped with 28 minutes left in the movie it froze and will not advance. How can i get it to play.
i rented a movie on iTunes and it stopped with 28 minutes left in the movie it froze and will not advance. How can i get it to play.
In iTunes select the movie and hit Delete. Follow the prompts and then empty the trash.
Similar Messages
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I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???
Delete the problem song(s) from library including file(s). Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Select Music tab to re-download again for free.
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I installed google chrome and added it to my applications folder and it works but my desktop still has the icon of the chrome volume/disk and when i right click it gives an option to eject but it will not delete how can I get rid of it?
Drag it to the trash icon in your dock. This is a disk image, and you need to "eject" it, to get rid of it.
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I inserted a mini CD (3") and it will not eject, how can I get it out??
I inserted a mini CD (3") and it will not eject, how can I get it out?? I tried a little shaking, and restarting and holding the mouse pad down. I heard the spinning but still cannot eject or read the disc.
Short of taking it to a repair shop for extraction, you can shut it down and try shaking the devil out of it.
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I was trying to update my Garmin and Firefox is now locked down on the righthand page next to my trash can and will not open---I have an Imac desktop.
We need a lot more information - like exactly waht you are doing, what version of iPhoto you have and what happens
LN -
I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
Did the update to OS 5...synched all my apps..then only 11 pages of apps are visible..the others are invisible..If I move an appfrom the 12 plus pages in itunes to a lower page...It becomes visible....WHY?..How can I get all 20 plus pages visible?
OK....First,you are right, OS 5 has the 11 page limit....you must create folders of Apps until you get below 11 pages of combined folders and apps...NOTE.....the upgrade to OS 5 killed all of my old folders and folder organizations...this may be an issue for all????.....I have over 300 apps so when the old folders went away...I was left with 20 plus pages....only 11 visible....It took me awhile to find out what happened....Since I have 64G it seems that 11 visible pages is a silly limit since the apps are on the machine...
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I have the movie in iTunes but when i try to transfer to the iPod it say that its not authorized... what can I do.. The computer is authorized... It was a digital copy...
melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions. -
After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I have an older version of iTunes on my office computer and it will not allow me to upgrade to the newer version without an administrative password. How can I get around this???
If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing! -
I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.
Fixed it!
1. Made sure itunes software was up to date
2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
3. Connected to itunes
4. Pressed restore and update ipod
Update successful and ipod taken out of recovery mode -
I created an iMovie using pictures from my camera roll, I exported the movie to the camera roll and then deleted all of the pictures. Now I can't get the movie to play. Did deleting the pictures cause my IMovie to disappear? How can I get my movie back?
Download and open this program, lets you look around your I phone as if it was a disc drive, might find em in the iphones drive.
http://www.macroplant.com/iexplorer/ -
play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing
Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari -
I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
In order to determine what compression formats wewre used in your AVI files you can
1) Try checking the Finder "Info" window,
2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
3) Use a general media utility app like "MediaInfo" to read the file characteristics.
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