TS1717 I tried updating iTunes and now I get an error. I followed instructions to uninstall and then reinstalled but the error I get Is "Error 7 (Windows error 193)" - anyone help?
Error 7 (Windows error 193) was received when I just tried to update iTunes on my Windows 7 computer. I've uninstalled and tried twice to reinstall and I get the same message. Does anyone have any additional suggestions? During install I do get a message about the mobile device but I do not have iTunes on my mobile phone.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Similar Messages
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Can you help i am trying to use my existing itunes thats attached to my iphone ,ipad,laptop computer 1, and now need to attache to laptop computer2 which is windows7 but computer 2 had a different itunes on it i have tried uninstalling and reinstalling but it keeps on saying after install that itunes already running on computer
2 and my music is not there, any advise would be much appreciated.?Actually, I'd use the following user tip rather than the Apple document as a guide. (At the time I'm writing this reply, the user tip is much better organised, more accurate and way more up to date that the Apple document.)
Troubleshooting issues with iTunes for Windows updates
In the normal course of events, and uninstall/reinstall doesn't affect your number of authorisations on a computer. Usually, it requires a serious hardware change (like a new hard drive or motherboard), or a BIOS update, or an upgrade to a different Windows operating system to confuse your iTunes and make it think that it is now installed on a different computer before you end up using extra authorisations for the same operating system for the same computer. (So if you ever have to do things like major hardware changes, or BIOS updates on the computer, deauthorise the PC first, and then reauthorise after the change has been carried out.) -
when i connect my ipod to the computer a box pops up and says that itunes cannot locate/read this file, and if the problem persists to uninstall itunes and then reinstall, but i have my own user on the computer, so if i uninstall it on my user will it uninstall it on every user?
Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian -
As a result of downloading an Itunes update on my PC I got a runtime error (R6034). I now cannot access my Itunes Library. If I uninstall Itunes and then reinstall the latest version do I loose the songs in my library, which I paid for?
ThanksHi there norad73,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.
Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
I updated iTunes and then had problems. iTunes fails to download. Did they take it off-line?
I updated iTunes and then had problems. iTunes fails to download. Did they take it off-line?
There were no error codes. I went to the download site and started to download. Popup window appeared and then when I clicked on save, the window disappeared, but no download appeared in the download folder.
many thanks.
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I have just installed the new version of itune (11.1) and it keeps coming up with this message. "itunes requires a newer version of apple mobile device support. Please uninstall both apple mobile device support and itunes and then reinstall itunes." I have done this step 3 times, while following the support steps on how to fully remove all itunes and related programs. I keep getting the same issue.
Also, my computer recognizes my phone but itunes wont. When I try to do a driver update according to the support page it keeps telling me that "The folder specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows x64- based systems." On the support page it also suggests trying an alternate folder (program files(x86)/common files/ apple/ mobile device software/ drivers) That doesn't work either.
I am getting extremely frustrated.... Can someone PLEASE help!!!!
I also just upgraded my phone from and iphone4 to an iphone 5c.many thanks. That's also useful to know.
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!
Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.
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Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
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I am British, live in Spain, and want to use my UK credit card for my iTunes account and use English, but can't find a way to do this. Can anyone help?
under usage-i only have the camera roll, photo library and photostream-they don't show the individual albums withing my libraries-if i delete library-i would delete about 12 albums
I don't sync pics but was hoping the albums showed up there. It was a long shot. -
Can anybody help, my computer downloads itunes and then right at the end of the process it says that it cannot continue because I have insufficient privileges in my C:file/itunes/bin -log on as administrator???? Has anybody had this problem before and if so do you know how I can rectify this?
Thanks.This is a Windows question about Windows user account privileges. Go to your Windows user account settings and check if your account has admin rights. If not, log in as administrator and give your account the correct rights. Or, better yet, when you get the message provide the admin account password and continue with the install.
If you are not the administrator for the computer, contact him/her and ask them to install the app or give you the necessary privileges. Or try asking on a Windows forum. -
I can't get my ipod touch to sync with my new computer. My old one died. I downloaded itunes and installed music but the ipod will not sync with this new computer. What do I do?
You can only sync with one iTunes library/computer. To switch:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
my ipod wont connect to my itunes and an error message keeps popping up. how do i connect it to itunes, even after deleting everything to do with itunes and then reinstalling?
What does the error message say? Complete wording of the message is required
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Recently, I can't get any sound from my game applications. Sound works fine with video, streaming, etc, but not my game applications. I've tried powering down and re-booting, but the sound does not return. Can anyone help me?
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Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via control centre : swipe up from the bottom edge of the screen and it's the right-most of the 5 icons in the middle of it (if the icon is white then it's 'on', tap it to turn it grey and 'off'). The function that isn't on the side switch is set via control centre instead : http://support.apple.com/kb/HT4085
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