TS1717 I-tunes will not open even in safe mode on windows 7 32bit. A reload does not work either.

I-tunes stopped working on my Windows 7 32 bit computer. It will not open in safe mode or anything else. I even tried reinstalling and still nothing.

You're unlikely to get a reply. It's pretty much unused as far as I'm aware. You need to get a crash id outside of firefox for me to help. Press Start key + R and a dialog should open. in the textbox type %APPDATA%\Mozilla\Firefox\Crash Reports\submitted\
Now, open a few of the files and copy the code from each of them to this thread. I will then research your bug with the help of the Mozilla Crash Reporter.

Similar Messages

Thunderbird will not open, even in safe mode

Recently Thunderbird refused to open on my Windows 7 64 bit pc. I have turned off all antivirus/malware programs, uninstalled with Revo uninstaller and reinstalled Thunderbird, tried to start it in safe mode. I have had task manager open while starting Thunderbird and it does not even appear in the window.
I am close to migrating to Opera. Please help me fix this problem.

AS you have Windows 7 64 bit pc, Thunderbird should have installed in this directory:
* C:\Program Files(x86)\Mozilla Thunderbird\thunderbird.exe
Check the shortcut on desktop is pointing to correct directory:
Right click on Thunderbird shortcut icon and select Properties.
General tab
Under 'Attributes'
Read only and hidden must NOT be selected.
click on 'Shortcut' tab
make sure the 'Target' is this:
"C:\Program Files(x86)\Mozilla Thunderbird\thunderbird.exe"
click on 'Security' tab
make sure your UserAccount name has permission to run TB
click on OK
Make hidden files and folders visible:
The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders".
Create a folder on desktop called 'TB Backup'
Then create a backup of your Profile name folder.
Locate this directory:
C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\
Right click on the profile name - (usually xxxxxxxx.default where the x's are letters and numbers) - select Copy and then Paste this into the Folder called 'TB Backup'.
If you have more than one Profile which you use - copy paste that as well.
Then look for and delete all the contents from these two directories:
* C:\Users\Windows user name\AppData\Roaming\Thunderbird\
* C:\Users\Windows user name\AppData\Local\Thunderbird\
Then click on thunderbird shortcut icon to run Thunderbird.
If this fails:
right click on Thunderbird icon and select 'Run as administrator'
Thunderbird should create a new default Profile.
It will then ask if you want to create mail accounts - do not create mail accounts - exit Thunderbird - it must be closed - this is important..
Locate your saved Profile in the TB Backup folder.
Open the profile name folder and copy all the contents.
Locate the new Profile here:
C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\profile folder name
Paste the copied contents into the profile folder name overwriting all the default files.
As an aid you should be copying the Contents of Profile folder name - see image below as an aid.
then try to restart Thunderbird.
Please report back on results.

After a firefox "upgrade" was installed automatically, Firefox will not start, even in Safe mode. Clicking on the icon does nothing

after a firefox upgrade was auto-installed, firefox no longer will launch. clicking on the icon does nothing. can't start in safe mode
== This happened ==
Not sure how often
== firefox upgrade auto-installed ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]]

When I close Firefox, it closes on my desktop, but when I try to open it again, it appears to think that it is already open and will not open--even in safe mode.

The only way I seem to be able to reopen Firefox is to reboot the computer, which, needless to say, is not a very helpful choice. Is this a common problem? I am running Windows 7.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

After firefox 18.0.1 update firefox will not open even in safe mode?

I updated firefox and it wouldnt open. i uninstalled twice with no luck. crashed twice before the update yesterday now it wont open at all

[[Firefox 18 crashes on startup due to malware - how to fix]]

IPhoto project will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process. Christmas gift, really need to get this done, have worked MANY hours on putting it together. Please help!

Iphoto book will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process?

Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the fix below:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
After each run thru the repair process see if you can create a PDF file of the book as described in this Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it. If you can try ordering the book. If you can't finish trying all of the otpions and then boot into Safe mode and try there.
OT

Yosemite installed, Firefox no longer opens, even in Safe Mode

This evening I upgraded to Yosemite. Now Firefox no longer opens, even in Safe Mode. If I try to open FF, I receive a Mozilla Crash Report. I uninstalled and reinstalled FF, made no difference. Can anyone help?

This is the crash report. I do not understand it.
AdapterDeviceID: 0x 166
AdapterDriverVersion:
AdapterVendorID: 0x8086
Add-ons: gmailwatcher%40sonthakit:1.61,%7B03B08592-E5B4-45ff-A0BE-C1D975458688%7D:1.0,%7 B1395baf2-3aa6-4d0f-83d6-1d9b66a9420d%7D:0.9.5,%7B3C9A65A6-9563-4485-BA4A-4BCD69 8BCFB4%7D:7.0,%7B5bfebbd0-9bef-4522-8823-523aeda5f2dc%7D:2.1,%7B8b86149f-01fb-48 42-9dd8-4d7eb02fd055%7D:0.26,copyplaintext%40teo.pl:1.3.2,autoscrollhelper%40tec hsmith.com:1.9.6,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.7,socialfixer%40ma ttkruse.com:10.6,%7B195A3098-0BD5-4e90-AE22-BA1C540AFD1E%7D:4.2.0.0,%7B0545b830- f0aa-4d7e-8820-50a4629a56fe%7D:24.9,%7Bdc572301-7619-498c-a57d-39143191b318%7D:0 .4.1.5.2,ClassicThemeRestorer%40ArisT2Noia4dev:1.2.5,%7B972ce4c6-7e08-4474-a285- 3208198ce6fd%7D:33.0,extension%40321youtube.com:1.3,%7B146f1820-2b0d-49ef-acbf-d 85a6986e10c%7D:0.1.9.2,firefox%40gmelius.com:5.7.7.12,jid1-UXDr6c69BeyPVw%40jetp ack:0.8.1
BuildID: 20141011015303
CrashTime: 1413609621
EMCheckCompatibility: true
Email: EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1413386076
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1418
StartupTime: 1413609618
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 33.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.

I have uninstalled and reinstalled and Firefox for windows 7 will not open. There is no error message--it just doesn't open, even in safe mode. What do I do?

My computer is set to auto update for Windows 7 Home Premium and for Microsoft Office Professional Plus 2010. I am also running Norton 360. There was a major update for Office on 12/10/14 that seems to be when my problems started. This month, every time my updates have caused a reboot, Mozilla has failed to open. I have uninstalled it and reinstalled it several times, and it has only lasted a day or two before it crashes again. This last time it will still not open. All the instructions to troubleshoot seem to be based on the idea that the program is open and just has issues. I can't even get it to open up in Safe Mode.
I have tried to reinstall, and it says that it will launch automatically when the install is complete, but it is not working. Since Norton scans every download before it runs, I'm not certain if that is where the problem is since I never get the window that shows the step by step installer for Firefox.
What do I need to do?

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. A clean reinstall is not the same as a regular reinstall performed using the built in installer. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. 
Please report back to say if this helped you!
Thank you.

2007 Mac Pro will not boot, even in safe mode

Hello,
I have a Mac Pro purchased in 2007 that had been working well up until a few months ago. I had trouble with Microsoft Word 2008 repeatedly crashing; I repaired the hard disk and moved up to Word 2011, and the problem seemed to resolve.
Yesterday, the machine crashed, and I am not able to start it up, even in safe mode. I have tried resetting the SMC and NVRAM/PRAM, removed and cleaned the graphics card (NVIDIA 7300 GT), and removed the 3rd party RAM I installed at least 2 years ago.
When booting to the internal hard drive, the Apple logo will show, then a blue screen followed by a gray screen with a frozen cursor. When I boot to an external hard drive or the OSX Leopard install DVD, the screen flickers like below:
When I tried to boot in safe mode while holding shift + command + V, the safe boot froze after reading:
panic (cpu 2 caller 0x2abf6a): kernal trap at 0x0029a4bc, type 14= page fault, registries:
[4 lines of 2-3 letter acronyms and numbers]
Error code: 0x00000000
I am thinking of buying a new graphics card (ATI Radeon 5700), but I want to be sure (as much as possible) that will solve the problem I am having. Any suggestions would be very much appreciated!
Thank you,
Cheryl

replace the system drive
always clone your system
yes dump the 7300 if you plan to keep using it and use Lion
A clean install would be nice start, on say 120GB SSD or something too
And 2x2GB FBDIMM set is $30 if you need a set
AHT is on your OEM DVD from 20007
dust, temps and air flow is also important

My Sim Slot is not opening even if i push very hard, My Sim Slot is not opening even if i push very hard

My Iphone 4 Sim Slot is not opening even if i push very hard. Maybe something is broken?!

it's hardware issure ,maybe the hook to support the sim slot is broken by push .
sent it to apple store to repair

I changed Java settings and now Firefox crashes as it opens, even in safe mode; how can I fix this?

I was trying to change settings to access the comments section of Slate.com. Right or wrong, I changed a Java setting from -1 to 2. The setting was in about:config and I believe it involved some sort of max. As I cannot open anything, I am not sure.
When I made the change, firefox crashed immediately, Every time I have tried to reopen, even in safe mode, it immediately crashes again and will not reopen.

Hi pternagy,
Sorry you are having problems.
For future reference. Those of us that mess directly with about:config soon learn how to recover from mistakes and what it is sensible to backup. Occasionally backing up your entire profile for instance can be useful and would have probably given you a quick solution of copying over the file from that backup.
*[[Back up and restore information in Firefox profiles]]
Ok on to the subject of trying to get Firefox back as it was:
Find your profile and the file ''prefs.js'' and rename that. (The renamed file is a potentially useful backup.) Firefox is then forced to regenerate the file and will reset your preferences to the default. You can then re open and use Firefox. Next try to get it back to normal.
Trying to manually edit the file ''prefs.js'' is normally a bad idea. However if it is a single pref change it may be possible to directly edit the prefs.js file (whilst Firefox is closed) to get everything back to how it was before . You have the renamed file to work with. Probably best to test all this out in a new additional profile then you only break additional test profiles not working profiles essential to Firefox.
These articles should help you:
* http://kb.mozillazine.org/Prefs.js_file
* [[Reset Firefox preferences to troubleshoot and fix problems#w_solution-2-delete-firefox-preference-files]]_solution-2-delete-firefox-preference-files
*[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
Please post back with how you get on and whether you need any extra help.
Good Luck.

Windows 8.1 Outlook 2010 won't open even in safe mode after 4/5/2014 update

There was an update today, 4/5/2014 for Windows 8.1. I was able to open Outlook 2010 prior to update. Ever since the update, I cannot open Outlook 2010, not even in Safe Mode. I need help!!!

Hi,
Make sure there's no Outlook process in Task Manager prior to you open it.
Then we can check if it can start properly in Clean Boot to determine whether background programs are interfering with Outlook:
http://support.microsoft.com/kb/929135
If you still can't open Outlook, consider uninstalling the latest update from Control Panel -> Programs and Features -> View installed updates.
Regards,
Melon Chen
TechNet Community Support

Firefox won't start (not even in Safe Mode) on Windows 7 x64

I am Running Windows 7 x64 and Firefox 3.6.15.
Since the day before yesterday I am unable to start Firefox. Even in Safe Mode it just won't start.
I click the Firefox icon, the mouse cursor changes to indicate the computer is doing something. After 3 seconds or so the mouse cursor again changes back to its default state. Nothing else happens.
The Task Manager in Windows shows me that an instance of firefox.exe is running, but I see no Firefox window.
Then if I again click to open Firefox, another firefox.exe instance starts, but again I see no Firefox window.
There isn't even a warning about one instance of Firefox already running.
What I have tried:
I have uninstalled Firefox, removed all the Firefox files and folders from c:\users\username\AppData\Local and Roamning. I re-downloaded the 3.6.15 installation package and re-installed.
No change.

I have the same problem.
The only Firefox version working is the 64bit nightly build 6.0a1. No 32Bit version of Firefox works!. Chrome, Safari and Internet Explorer all work well.
Another Problem I have in this context is, that the Firefox Installer hangs in the tidy up step - even for the nightly 64Bit version. I have to kill the setup.exe process but the Installation seems to be completed.
Before my change to Win7 64Bit I had OpenText NFS Solo 14 installed on a 32Bit Windows7 and no Problems.
Is there a solution for this problem without uninstalling OpenText NFS Solo 14?
I need the NFS Server at work.

Tbird will not send. unnown error. works in safe mode. turned off firewall and still does not work. works fine on desktop but not laptop

cannot send on laptop. desktop, with same settings, works fine. getting unknown error on send. please help. here is the setup from the help function.
thanks,
tim
WARNING:
This contains sensitive information which shouldn't be forwarded or published without permission.
Application Basics
Name: Thunderbird
Version: 31.4.0
User Agent: Mozilla/5.0 (Windows NT 5.1; rv:31.0) Gecko/20100101 Thunderbird/31.4.0
Profile Folder: C:\Documents and Settings\Tim\Application Data\Thunderbird\Profiles\dhtmqpol.default
(Local drive)
Application Build ID: 20150109111741
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, Tim Corey, (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, Local Folders, (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.4.0
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d10: 3
gfx.blacklist.layers.direct3d10-1: 3
gfx.blacklist.layers.direct3d9: 3
gfx.blacklist.layers.opengl: 3
gfx.blacklist.stagefright: 3
gfx.blacklist.suggested-driver-version: 6.1400.1000.5218
gfx.blacklist.webgl.angle: 3
gfx.blacklist.webgl.msaa: 3
gfx.blacklist.webgl.opengl: 3
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 7bba5461-432a-473f-a4e4-9a009dfee73
mailnews.database.global.indexer.enabled: false
network.cookie.cookieBehavior: 2
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1375374210
places.history.expiration.transient_current_max_pages: 78086
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Mobile Intel(R) 945 Express Chipset Family
Vendor ID: 0x8086
Device ID: 0x27ae
Adapter RAM: Unknown
Adapter Drivers: igxprd32
Driver Version: 6.14.10.4926
Driver Date: 2-15-2008
WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
GPU Accelerated Windows: 0. Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC

Thanks for the reply. here is the behavior for all steps:
1. use oper. system safe mode: it works, I can send email
2. no oper. sys. safe mode, t'bird safe mode: cannot send mail
3. no oper. sys safe mode, no t'bird safe mode, all addons disabled: cannot send mail.
It only works when i use oper. sys. safe mode.
Addons for t'bird were enabled in this test.
(Not using T'bird safe mode either in this test.)
Use BitDefender antivirus, which does not have a setting to turn on/off email scanning. Should I contact BD support? (it seems to point to BD as causing the problem. Interesting that I don't have this problem on 2 other desktops, only the laptop. And in the past, T'bird worked on the laptop. I have tried uninstall and reinstall, but mozilla is SAVING all my account and other info, so I cannot do a clean install. it seems to me that if I could do a clean install, it might work. Any idea how to remove all the data and uninstall?
thanks,
tim

Firefox will not start, even in Safe Mode. Evidence suggests that this is due to an incompatibility with the latest update of Java.

Firefox will not start in WinXP. (I am sending this from an alternate browser.)
I believe that this is due to some incompatibility with the latest update of Java. I believe that one of the tabs from my previous session included a Java application, and this is causing the difficulty. In recent days, since the last update of Java, I have had difficulty in loading linked pages with Java applications into Firefox, and have needed to switch to a different browser to do this.
Now I cannot even start the browser, presumably due to the presence of a Java application on one of the restored tabs.
When I now try to start Firefox, my ZoneAlarm security s/w presents the message "Java(TM) Quick Starter binary is trying to access the Internet." I click "Allow", but Firefox will not start. If I click "Deny", the same result. The same thing happens when I try to start Firefox in Safe Mode, I cannot even start Firefox in Safe mode.
== This happened ==
Every time Firefox opened
== after recent update of Java

You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]]

TS1717 I-tunes will not open even in safe mode on windows 7 32bit. A reload does not work either.

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