TS1717 iTunes cd blue wont open,or play why?

I purchased cd blue by Leann rimes.  It did the billing twice.  I can not get the cd to play.  I tried to delete like apple support suggested, that did not work.  Was told to go to apple store, they couldn't help.  Please help me.  I am new at this IPAD.  Thank you.  Do you also call as in talk?   Thanks again.  SH
<Personal Information Edited by Host>

To check the formating you can open Disk Utility, select the drive and along the bottom left it will tell you how the drive is formatted. Or you could right click on the drive (control + click) and get info and this will tell you how it's formatted. You want Mac OS Extended (or Mac OS Extended Journaled). I should image that it is formated this way if you have been using it for some time. However, you mention that you have been using it for 3 or 4 years but your computer is a MacBook- which hasn't been out that long! So what else has changed? What make/brand USB drive do you have? Does it have it's own power supply? Can you copy large files over to it without a problem, in other words- is it only iMovie that doesn't like the drive? Has it worked on the MacBook before? What other USB devices are you using (for the record, Firewire would be a much better choice for video editing). Besides that, for general trouble shooting, I would repair permissions, reset the PRAM (http://docs.info.apple.com/article.html?artnum=2238) and possibly the SMC (http://docs.info.apple.com/article.html?artnum=303319). It would be a good idea to test the drive and power supply on the "original" computer where you know it works- a bad power supply can give you problems. And of course check the USB cable by trying another that is known to be OK. Finally, if you have Disk Warrior, I would run that as well!
Mike

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