TS1717 itunes store won't open to matter what I do! HELP how do I fix this?

Ever since I got a new computer with windows 7 my itunes store would not open, so I couldn't buy anything and more importantly I couldn't get updates.
It claimed there was something wrong with my internet connection, but there's nothing wrong with the wifi connection.
a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
It hasn't updated with ANY of the ios updates for my phone hasn't been updated in over a year.
I reset my phone a few nights ago to get rid of old photos and videos so I could just get new ones instead of manually going and deleteing them all, but now it won't connect to my itunes. So I can't sync it and get my phone back to use.
It's just show a blank screen that says 'iphone'. I don't know why it won't connect or is rejecting our wifi signal or whatever crap is preventing it from loading properly if at all.
I have tried running it in safe mode, making a new account, turning off the firewall, uninstalling then reinstalling itunes, getting another drive,
going command prompt and typing in one thing (says it worked, but itunes still wouldn't open) and another thing (again still wouldn't open/load itunes store at all)
and several more things, if I click itunes store the bar will say "accessing itunes store" but not matter how long I wait or how many times I try it never accesses or opens or loads the store.
I use my phone a lot, for working and personal family whatnots, and daily tasks, but since itunes store won't connect and it can't get any connection my phone is unusable, the only thing I can do with it is call emergency numbers.
what am I supposed to do?

a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

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Itunes store won't connect no matter what i do.

This is a long post but i wanted to give you as much information as possible. Below is the transcript between apple support. Here is the Story: just One account says network connection timed out. I didn't think until right now to try a different account which downloaded music and talked with apple just fine. It is only one account that isn't working what can i do? I have tried everything.
Rashida,
I would like to get the problem solved and i thank you for your time; I have tried what you suggested and it did not work. I have tried different ISP opened my computer completely up so all ports are forwarded to the itunes computer; i have stopped all services including windows firewall on the itunes computer; I have tried installing a fresh copy of windows and only putting itunes on it with all ports forwarded, windows firewall disabled. I believe the error is an error; i don't know why i can't communicate with your servers is there anyway to cancel all the downloads and restart them; this might be due to me not completing a download on my iphone then trying to complete it on the computer. When i use my iphone connected to my wi-fi i can download music so my ISP can't be blocking the service. This is a very strange problem and would appreciate apples support and help. I may not be an expert on computers but i am in school for a degree in software development so my knowledge is above the norm. Thank you Rashida I hope we can find a solution.
On Fri, Jul 24, 2009 at 10:11 AM, iTunes Store <[email protected]> wrote:
Dear Japesweb
My name is Rashida and I understand that you are having trouble downloading your purchased item due to a connection error. You are receiving a message stating "unable to check for downloads network has timed out." You also tried to download it using your parents device and you encountered the same error message.
As an iTunes Store agent, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Because your issue is with the technical operation of Apple hardware, I do not have the training or tools to assist you as well as you deserve. However, finding you a resolution to this issue is of the upmost important to me and so I have included some information that may help you.
I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.
Error 3259 is a network timeout error. Sometimes this error can be caused by software on your computer that slows down the network connection. This error can also appear if you are downloading multiple items. I'd like to provide some steps that should help you successfully download your purchases.
It often helps to pause the download and then download items one at a time. These steps will walk you through doing this:
1) Open iTunes.
2) From the Store menu at the top, choose Check for Available Downloads. If you're unable to upgrade and are using iTunes 7, the option will say Check for Purchases.
3) Enter your account name and password, then click Check. Your purchases should begin downloading.
4) Under the STORE section on the left, click Downloads.
5) Click the Pause All button in the lower-right corner. This will temporarily pause all of your downloads.
6) To resume only one of the downloads, click the refresh button that appears to the right of one of the paused downloads.
Certain types of software can affect the way a computer sends and receives information from the Internet. Here are a few examples of these types of software:
- Firewalls
- Web accelerators
- Ad filters
- Virus protection software
If you have any of this kind of software installed on your computer, you will need to configure each of the applications to allow your internet connection to access iTunes freely. For instructions, please refer to the documentation that came with that software, or contact the software's manufacturer. You'll need to configure the software to allow these domains to send and receive data from the Internet freely:
itunes.apple.com
ax.itunes.apple.com
For assistance in configuring your firewall or accelerator software, you may need to contact the manufacturer or your Internet service provider (ISP). When contacting their support representatives, it may be useful to have the following information:
"Well Known" TCP and UDP Ports Used By Apple Software Products
http://support.apple.com/kb/TS1629
The following article helps Windows users pinpoint software conflicts that could cause the error:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
Once you have managed to allow access to iTunes through other software, please follow these instructions:
1) Sign out of the iTunes Store.
2) Quit the iTunes application.
3) Restart your computer.
4) Open iTunes.
5) Select Check for Available Downloads from the Store menu at the top of iTunes, (if you're unable to upgrade and are using iTunes 7, you'll choose Check for Purchases).
If you can't find this option, you can also click this link to do the same thing:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/checkForPurchases
6) Enter your account name and password, then click Check. The missing item should begin downloading and appear in your Purchased playlist.
Please note that the iTunes Store cannot investigate every user's connection issue. Apple Discussions are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.info.apple.com/itunes
If you are using a dial-up connection, you might consider downloading your purchases over a broadband connection, if you have access to one.
I do hope this information has been helpful to you. If there are any further questions or concerns about this matter please don't hesitate to reply to this email and let me know. Thank you for choosing the iTunes Support Store Peter. We do appreciate your business.
Sincerely,
Rashida
iTunes Store Customer Support
Please Note: I work Tuesday -Saturday 8.00am-5.00 pm CT
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email, any feedback you provide would be greatly appreciated.
Dear apple,
I believe it is a problem on your end. here is why. My configuration at home
is at&t dsl; the office T1 through at&t and at parents house is comcast
cable internet. my firewalls are clear and open in two locations (not the
office); the firewall is set up in DMZ mode which basically forwards all
requests to a certain computer via ip add or mac add. no mater what computer
what operating system i use that itunes is compatible with i get the error
of: unable to check for downloads network has timed out. I have tried it on
my Mac running Mac OS X; on my pc running vista 64-bit and on my mothers
computer running windows xp home edition (32-bit). I hope we can find a fix
to this so i can start downloading and using your service in the future.
Thank you
japesweb
On Tue, Jul 21, 2009 at 10:17 PM, iTunes Store <[email protected]
<div class="jive-quote">wrote:
Dear Japesweb
I'm sorry to hear that "Face the Pain" did not download successfully. It
looks like it is still posted to your account and awaiting download, so you
should be able to restart the download by following these steps:
1) Make sure you're using the latest version of iTunes. It can be
downloaded free of charge from the Apple website:
http://www.apple.com/itunes/download
Note: Installing the latest version of iTunes will not affect your library
or any items in your account that you haven't downloaded.
2) From the pull-down Store menu at the top, select Check for Available
Downloads (if you're using iTunes 7, this option is called Check for
Purchases). If you can't find this option, you can also click this link to
check for purchases:
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/checkForPurchases
3) Enter your account name and password, then click Check. "Face the Pain"
should begin downloading. If you receive an error message when downloading,
try again after turning off any firewall or web-accelerator software that
you may have installed. If the download process is interrupted for any
reason, it should resume once you reopen iTunes.
This article provides more information about resuming interrupted
downloads:
http://www.info.apple.com/kbnum/n93015
If "Face the Pain" does not download successfully after you've followed
these instructions, reply to this email and I'll have the issue investigated
for you. In your reply, please include:
- The name of your Internet service provider (ISP).
- The type of Internet connection (such as dial-up, cable modem, or DSL).
- Any troubleshooting steps you may have taken.
- Any error messages you may have received.
Sincerely,
Sue
*iTunes Store Customer Support*
http://www.apple.com/support/itunes/ww/

a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

My itunes store won't open, the screen just goes blank-help!

Whenever i try to open my itunes store it just comes up with a blank screen with simply 'Itunes store' in the middle. I have had this problem for about 5 months- ever since i got an ipod touch. Does anybody else have this problem? Help!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT4528 I keep recieiveing an error message that reads "Cannot connect to iTunes store" on my iphone.......how can I fix this. I updated an app on my phone that was on my daughters itune account and it worked fine. Its only when I update my apps on my acco

I can update apps that are on my phone though my daughters iTunes account but I cannot update my apps with my account. Please advise!

If it isn't working on multiple networks and a restart didn't help, the next step would be to restore the iPhone. You may even have to try restoring it as a new device.
If you don't want to restore the iPhone, you can try to avoid the problem by updating the apps in iTunes and then syncing them to the iPhone. Who knows, maybe the problem will go away after syncing one or two of the updated apps.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

My itunes store won't open and i don't know what to do.

please help!

Hi...
My itunes store won't open
Try reinstalling iTunes > http://www.apple.com/itunes/
And try here > Can't connect to the iTunes Store
edited by: cs

Itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also

After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

I had the same thing yesterday. After google gave me nothing and after I was sure my phone had enough charge to restart, I did a reset on my phone...
Holding down the Power button, volume button and selector button on the front - for about 30 secs (or untill I knew the beeping had stopped).
I cant remember if I then restarted it or it it restarted itself, but now its back to normal! No memory loss from the phone either.
Freeked me out as its a new iphone 4s but glad to have it back! Without having to take it to get fixed by a pro.
Hope that helps

My iTunes Store won't open

My iTunes store won't open. And I keep getting pop-up windows saying they can't identify the server (there are 4 different servers that pop up)
I am unable to reset my cache also. Thanks.

Hi there,
I would recommend taking a look at some of the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

HT1689 The iTunes Store won't open on my iPod, what happened?

My iTunes Store won't open. When it is clicked, it just flashes back to the home screen. I restarted it and turned it off and back on, but nothing helped. This all started after I upgraded to iOS 7.

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..

My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..

To find the version of Mac OS X on your computer, all you have to do is click the Apple logo and then About this Mac. For more info, take a look at this doc -> Finding your OS X version and build information
Do you see an error when you try to open the iTunes Store on your Mac?
This Apple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting

Ibooks and itunes store won't open on my ipod after ios7

So after I downloaded io7, itunes store won't open, nor will the ibooks. Any suggestions?

For iTunes:
http://www.digitaltrends.com/mobile/ios-7-problems/
For iBooks:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Itunes store won't open on my pc

itunes store won't open on my pc

Hey Ania,
To troubleshoot your iTunes launch issues, follow the steps in this article:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Welcome to Apple Support Communities!
All the best,
Delgadoh

My iTunes store won't open, what do I do?

Everytime I try to open my iTunes store it just brings up a black page, how do I fix it?

Hi...
My itunes store won't open
Try reinstalling iTunes > http://www.apple.com/itunes/
And try here > Can't connect to the iTunes Store
edited by: cs

I cannot connect to iTunes Store and there doesn't come a notification.. How can i fix it??

I cannot connect to iTunes Store and there doesn't come a notification.. How can i fix it??
It's been going on for a time now and no matter how many times i remove and install again it will not work

I was having the same problems after downloading 10.4.1 IStore would only download half way then nothing attempted reinstall no goood checked the Diagnostics with IPad connected, indicated no errors. more than a few hours browsing possible solutions. Found one stating 'Remove all Itunes connected software, i.e. Bonjour, ITunes, Safari etc from PC via the Uninstall Safely Feature and ReInstall. Hey Presto it worked now no issues.
Good Luck. I am using Windows 7.
That's my problem exactly, but I can't find the: ''Uninstall Safely Feature and ReInstall''. Where is that??
Thank You

TS1717 itunes store won't open to matter what I do! HELP how do I fix this?

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