TS1717 Itunes won't connect to the store

Since like the middle of december I can't get my itunes browser to connect to the store. Any Ideas?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

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My iTunes won't connect to the store or sync my iPod. What's wrong?!?!

It says it's syncing the iPod Touch, but it takes a really long time, and after a while, iTunes "stopped responding." I can view my iTunes account, but that's it. It says it's connecting to the store, but the loading bar starts around half-way and after a while it'll act like it finished loading, but the window is blank. HELP!!

Hi,
It may have something to do with your Security Software
Troubleshooting security software issues
Also, See Here for iTunes Store Connection Issues
http://www.apple.com/support/itunes/troubleshooting/

After the last update my iTunes won't connect to the store

I'm not sure what happened but after my iTunes updated to version 10.5 I can't connect to the store. I called in once and the person had me uninstall itunes and a few other things and then reinstall and it worked for a day and then iTunes updated again for some reason and once again I can't connect to the store. Any suggestions?

Hey, I had the same problem with the itunes not connecting to the store thing, I recommend checking your firewall and stuff make sure itunes (or safari) is not blocked, if everything is ok with that (apple apps not blocked), Uninstall Itunes, safari, quicktime icloud and whatever apple app you have on your computer. and get an earlier version.... the problem in some cases? Apple Application Support on itunes 10/quicktime 7 and later, a flaw that apple has to work on I recommend downloading a earlier version of itunes

ITunes won't connect to the store, home sharing, or Cloud.

I just got an iPhone, and since I've had a touch before, I know how to use iTunes. Didn't have it on this computer, so I downloaded it, set it up, etc. Now I'm trying to sign into the iTunes store and it insists I have no internet connection. Uh, obviously I do because my browser is working fine, and I just downloaded the program itself. Specifically, it says "iTunes could not connect to the iTunes store. An unknown error ocurred. (-3212) Make sure your internet connection is active and try again."
Is there something I'm doing wrong? Did I download a wrong version? I'm using Windows 8, I'm running Adblock and Norton, and I have a few games on here. I'm pretty good with computers, but this is stumping me, and everything I've tried isn't working.

maybe its norton/adblock...just guessing

Itunes won't connect to the store

I've re-installed iTunes but still won't connect. Check the firewall and things seem OK.

I had that happen to me more than once.
Try this: Go to Internet Explorer. Click on Tools then Internet Options. Click the Connections tab and then LAN Settings. Uncheck the Use Proxy Server for your LAN.
If that is the glitch you should then be able to go to the iTunes store.
Sometimes if you can't get to the iTunes store, trying a little bit later is successful.
Good luck.

ITunes can't connect to the store

Hi everyone! It's since a couple of weeks ago that I have trouble connecting to the iTunes Store from my iTunes. I had the latest version of iTunes 10, and it worked all just fine. Then all of a sudden one day, for no evident reason, it says it can't connect to iTunes Store, because the internet connection isn't active, but in fact the connection works! Also, I can't access my account from iTunes, but I can listen to radio stations!! And when I run the Diagnostics for the network connection, I get only the third dot red, where it says it failed the "safe connection to iTunes Store".
So I make a test, I try to connect to iTunes Store from my iPod Touch, using the very same internet wi-fi connection I use for my pc. And guess what? It works perfectly! This makes me think the trouble is in my computer then. So I check the guide and I update my OS (Windows XP 32 bit, with SP3), with no results.
I also tried uninstalling and reinstalling iTunes, with no results. The last thing I tried was the downgrade to iTunes 9, with the only difference that now when I run the Network Diagnostics, it gives me all the green dots, but still iTunes won't connect to the store!
I really don't know what to do anymore... If someone could please help me, I would be very grateful! Thank you very much in advance for your attention.
Cesco87xxx

Thank you for your attention... I just installed the latest version of iTunes, and I ran the Network Diagnostics, as you told me. The result is the same as the first time, I get the third red dot "Secure link to iTunes store failed". Here are the details of the diagnostics, if they can be some help:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard HP Compaq dx2300 Microtower
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver not found.
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0012AC880EEF1CD0
Current user is an administrator.
The current local date and time is 2011-05-17 12:12:48.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) 946GZ Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.14 is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {A905EA70-6370-4BFE-A21E-67BB522207EE}
Description:          Intel(R) PRO/100 VE Network Connection - Miniport dell'Utilità di pianificazione pacchetti
IP Address:          192.168.1.253
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Tue May 17 12:01:30 2011
Lease Expires:          Fri May 20 12:01:30 2011
DNS Servers:          8.8.8.8
                    8.8.4.4
Active Connection:          Connessione LAN
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
I already tried doing what it says in the HELP button, with no results, as you can immagine. Thank you again, I hope you can help me. Have a nice day!

Itunes will not connect with the store. I get no error message. The store just won't load on the screen.

Itunes will not connect to the store. I get no error message, the store just won't load.

Have you had a look here,
Can't connect to the iTunes Store
From here
http://www.apple.com/support/itunes/troubleshooting/

I installed the latest version of iTunes on my Windows XP. I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now! Help!

I installed the latest version of iTunes on my Windows XP. I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now! Help!

The requirement shoul be on the box the iphone came in. they are also on the website
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)"

My iTunes won't connect to the iTunes store why?

My iTunes won't connect to the iTunes store why?

Hey, I had the same problem with the itunes not connecting to the store thing, I recommend checking your firewall and stuff make sure itunes (or safari) is not blocked, if everything is ok with that (apple apps not blocked), Uninstall Itunes, safari, quicktime icloud and whatever apple app you have on your computer. and get an earlier version.... the problem in some cases? Apple Application Support on itunes 10/quicktime 7 and later, a flaw that apple has to work on I recommend downloading a earlier version of itunes

Itunes won't connect to the internet...HELP!

itunes won't connect to the internet everytime i try to accsess the itunes store it says there a connection error and that i need to check my connection. I know i am connected to the internet on SPRINT BROADBAND. What can i do?

I am having the same problem. Upgraded from 8.0.1 to 8.0.2 Everything worked fine before the upgrade. Since the upgrade I can connect to the internet but Itunes will not connect to the itunes store. Network is fine. There is no problem with my firewall. The problem is with upgrade to 8.0.2. I did a system restore to yesterday and itunes is back to 8.0.1 and is running fine. I tried the update again and back to the same old problem. Spent about 6 hours searching for the answer but I have found nothing. If I restore itunes back to 8.0.1 it works and connects to the itunes store. If I upgrade to 8.0.2 itunes will not connect to the itunes store.

My itunes won't connect to the itunes server. Can someone help?

My itunes won't connect to the itunes server. Can someone help?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
When you repost, you'll need to include a lot more informaton about your system and the exact nature of the problem. As it is, there's nothing for anyone to base a diagnosis on.
Regards.

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store (iTunes could not connect to the store. An unknown error occurred (0x80096004))?

Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.

Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2

ITunes crashing when connecting to the store on Windows 8.1

Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.

Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh

Does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please!

does any one know how to connect itunes up? when i click on store it always says 'itunes could not connect to the store. Make sure your network connection is active and try again.' if you know how to fix tell me please, please! thanx

Work through all the troubleshooting here: iTunes: Advanced iTunes Store troubleshooting
B-rock

When iTunes is not connected to internet it keeps on displaying a message that "iTunes couldn't connect to the store" whenever i open it. How to stop this message being displayed?

When iTunes is not connected to internet it keeps on displaying a message that "iTunes couldn't connect to the store" whenever i open it. How to stop this message being displayed?

guyz... do look into this...

TS1717 Itunes won't connect to the store

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