TS1717 my itunes store when i click on it gives me an error, i have no problem with our internet
my library opens, but when i click on the itunes store, i get an error message
What does the error message say? (Precise text, please. Include error message numbers if you're getting any.)
Similar Messages
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It says cannot connect to iTunes store when I click purchase history even though I'm already connected to the iTunes store?
Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.
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My computer crashed necessitating re-install of operating sys and all programs including iTunes. When I click on a song in my library I get an error message "can't find this song, want to search?" What gives? How can I listen to songs in my library on this computer now?
It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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I have successfully downloaded Itunes, however, when I click on the IStore an error message pops up "check network connection and try again". My network connection works perfectly and I have disabled all firewall and security programs. I've tried uninstall and reinstall several times and still get error message. Does anyone know how to get around this? THANKS!
Hi..
Open System Preferences > Security & Privacy > Firewall
Make sure the Firewall is turned off. You may need to click the gold lock icon to make changes.
Using FaceTime behind a firewall
Apple - Support - FaceTime -
I have a MacBook - I am unable to connect to App Store - I have no problems using the internet to connect to anything else. I have checked out all the suggestions - Apple Preference and time, date, location etc. they are all correct. I cannot think what else I should do. Any suggestions please Cynthiafromgrayshott.
If you don't see any messages, not have anti-malware running or the Firewall on, try installing the Mac OS X 10.6.8 Update Combo
It's ok to do this even though you are already running v10.6.8 (according to your profile).
Restart your Mac after the combo in installed, try the App Store.
Also... if you have an app called Little Snitch installed, that can prevent a connection to the App Store. -
HT2731 Says cannot connect to iTunes Store when I click on the App Store
I have an apple Id already set up. When I click on the App Store icon, the message says Cannot connect to iTunes Store. Suggestions?
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
How do I fix this on my phone so I can access the app store and the new passbook app?
Did you try reinstalling the app and contacting the developer (there should be a contact link on the app's description page in the store) ? If you don't get a reply from the developer then you could try
'report a problem' link from the purchase history on your computer's iTunes instead of on your iPad : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
I am trying to install the latest version of itunes and when the install begins I get the message "There is a problem with this Windows installer package. A program required for this install could not be opened. contact your support personnel or product vendor". I ran a troubleshooting diagnostic on my computer and nothing flagged as a problem. I uninstalled iTunes and tried again and now I don't have any way to sync my ipod touch. Please help with any suggestions!!!
Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.) -
After change ios to 7 I don't have itunes store ot my ipad. Coul anybody help with some idea, how to fix it?
sorry but it doesn't work. the problem is, that i can open itunes store icon, but nothing appearas. blank screen. the only change in when i swich between music and films. when choose films background bocomes dark.
just to mention that I reinstaled ios 7 once again, but also nothing happend.
it will be great if you have any idea.
thanks! -
When my screensaver starts, it gives me an error there was a problem connecting to server
It seems like I'm having a problem with iPhoto. Whenever my screensaver comes on, it just sits on "Loading Photos" and then when I move the cursor to get out of the screensaver, I get a warning saying "There was a problem connecting to server XXX"
I don't know why it's trying to connect to this server. I have googled and searched and tried everything that everyone has said (renaming/deleting plists, removing all login items, clearing iPhoto and trying to start over...) but nothing has helped.
This error also comes up pretty consistantly when iPhoto is open.
I'm not really sure what else to check. I can't find any trace of the remote server, so I'm not sure why this is coming up.
I'm running Mountain Lion and whatever the latest version of iPhoto is.
Any thoughts?I was able to get it. Apparently there was some old photo in my iPhoto library that was being mapped out to the server that it kept trying to connect to.
Which should have been relatively easy to detect, except the way that iPhoto is setup, there was no real way to find the source for each photo.
What I was able to do to was, under photos, CMD-A to select all photos and then try and move them to an album. It popped up with a notice saying that it wasn't able to find XXXXX.jpg and I had the option to cancel or find the photo. So I renamed another photo on my desktop to XXXXX.jpg, and when the error came up, I selected Find and then used the copy on my desktop to replace it.
After I did that, it let me add all of the photos to an album and I was able to launch the screensaver successfully.
A pretty big pain in the but that would have been easier to resolve if the UI of iPhoto was a little more detailed or customizable. But oh well it worked for me.
Hopefully this helps. -
I updated my IOS 8 to 8.1 and my net getting slower. Why is that?
Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again! -
When I search a music artist in the itunes store and then click to view all albums the screen is blank. Why is itunes store not showing me all of the Albums?
This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode -
Why does my ipad ask me to sign into the iTunes Store when i start up my ipad?
why does my ipad ask me to sign into the iTunes Store when i start up my ipad?
Probably because you have not signed in in the Settings app. The iTunes and App Store keeps track of apps that need updating and auto updates apps for you. You need to be sign in for this to work.
Settings > iTunes and App Store > sign in. -
I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?
If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.
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i have missing songs that i purchased on my old iphone. they are not in my purchased folder. but in itunes store when i look the song up, it has the purchased logo next to it.... but no way to download it
If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.
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