TS1717 My itunes store won't upload!!!!! Just show a blank paige how do I fix it?

Please help!!!!

Hi there,
You may want to take a look at some of the troubleshooting steps found in the article below.
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/ht1527
-Griff W.

Similar Messages

  • I have a acer laptop and itunes store won't load just has a blank screen even after doing updates how do i get it to work?

    I have updated my laptop too on windows update just so you know but not sure what else to do ?

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • After updating to Yosemite, I updated iPhoto. Alert said to convert my library to new iPhoto. Then alert said I needed to repair permissions. Then a freeze. Then iPhoto won't find and show my library. How do I fix this?

    After updating to Yosemite, I updated iPhoto. Alert said to convert my library to new iPhoto. Then alert said I needed to repair permissions. Then a freeze. Then iPhoto won't find and show my library. How do I fix this? I can see the library icon on my external drive, but it doesn't show as a library in iPhoto. When I double click on the icon, nothing happens. When I choose it from alternate menu, doesn't open. Where do I get help?

    Peter
    Do you have a back up? What version of iPhoto do you have? Assuming 09 or later:
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • Help!  Numbers suddenly won't open.   Shows error -1712.   How can I fix?

    Help!  Numbers suddenly won't open.   Shows error -1712.   How can I fix?

    Read this on error 1712: https://discussions.apple.com/message/20350274#20350274
    Sounds like the app is having issues starting. Maybe choking on a file that didn't close correctly?
    Suggest going to System Preferences, General, place a check next to "Close windows when quitting the application".
    Then follow the direction in the link above. Namely, Force Quit that app and restart the computer.

  • I am trying to get my daughter set up on itunes...i already have an account and mine is coming up fine..but the itunes store wont pull up on her ipod...how do i fix this problem

    i am trying to start a seperate itunes account for my daughter and the itunes store wont pull up at all on her ipod. it's pulling up just fine for my iphone...how do i fix this issue?

    I'm assuming this is the iPod Touch, since that is the only iPod that accesses the iTunes store. I would recommend you post this here https://discussions.apple.com/community/ipod/ipod_touch

  • I am getting error message that says "the iTunes store is currently unavailable......how do I fix this?

    I keep getting iTunes store is currently unavailable when I try to view my purchased content on my apple tv 2.   How can I fix this?

    I just saw the date of the original post and so this doesn't help them...but anyone doing searches as I did for help...hopefully this will help you.
    I posted this in another thread, but sounds like you have the same problem I have.  I can watch youtube, and even trailers, but I cannot watch any of my purchased movies and I can't rent movies either.  It originally started after my 5.1 update and sporadically I would get the error in loading content...now I get an iTunes connection error as well.
    So, I finally decided to pay 20 bones for support to find out what is wrong.  Apple support confirmed there is a "number of people" having this issue and he thought there would be an update soon since they have been working on the problem for a couple of weeks.  And he told me they wouldn't charge me for the call.
    A little frustrating.
    Message was edited by: kojiericson

  • I bought a tv show from the itunes store, but it will not play the ending. How do I fix that?!

    It must have not downloaded all the way... what do I do>!

    Delete the Album including files from your iTunes, then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through Music tabs to download again for free

  • When I try to Authorize my computer it says "We could not complete your iTunes Store request. An unkown error occurred(-42408)." How do I fix this?

    Please Help

    iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

  • TS1398 I still can't update my apps. Continues to say cannot connect to ITunes store. Everything else using Internet works fine. How can I fix this?

    I need help. I cant update my apps because of I cannot connect to iTunes store. I have tried all suggestions with no success.  

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • TS1717 itunes store won't open to matter what I do! HELP how do I fix this?

    Ever since I got a new computer with windows 7 my itunes store would not open, so I couldn't buy anything and more importantly I couldn't get updates.
    It claimed there was something wrong with my internet connection, but there's nothing wrong with the wifi connection.
    a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
    It hasn't updated with ANY of the ios updates for my phone hasn't been updated in over a year.
    I reset my phone a few nights ago to get rid of old photos and videos so I could just get new ones instead of manually going and deleteing them all, but now it won't connect to my itunes. So I can't sync it and get my phone back to use.
    It's just show a blank screen that says 'iphone'. I don't know why it won't connect or is rejecting our wifi signal or whatever crap is preventing it from loading properly if at all.
    I have tried running it in safe mode, making a new account, turning off the firewall, uninstalling then reinstalling itunes, getting another drive,
    going command prompt and typing in one thing (says it worked, but itunes still wouldn't open) and another thing (again still wouldn't open/load itunes store at all)
    and several more things, if I click itunes store the bar will say "accessing itunes store" but not matter how long I wait or how many times I try it never accesses or opens or loads the store.
    I use my phone a lot, for working and personal family whatnots, and daily tasks, but since itunes store won't connect and it can't get any connection my phone is unusable, the only thing I can do with it is call emergency numbers.
    what am I supposed to do?

    a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • HT204406 Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use.  Any ideas on why Match can't complete the 1st step of the process

    Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use.  Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?

    JohnCullison wrote:
    For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
    If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library.

  • ITunes Match won't upload non-matched songs on my home network

    As it says in the subject, iTunes Match won't upload non-matched songs on my home network. For a while I thought the problem was with iTunes Match itself. And maybe it still is somehow. But I recently discovered the problem only occurs on my own home network. Any time I add a song to iTunes that isn't in the iTunes store, it should upload it. But instead it just loops in failed attempts to upload, always stopping and starting over at step 1. Occasionally I'll get error messages like -9810, but more often it'll just continue to loop for hours on end. I recently took my MBP to a coffee shop and used their wifi and tried it there, and the songs uploaded without any problem at all. I never used to have this issue over the entire year I was using iTunes Match. My only guess as to what might have caused the issue is when we downgraded the speed of our internet. I can't recall for certain whether that was the exact time my issues began, but it's the only possible change I can think of. I've tried rebooting the router, turning iTunes Match and Genius off and on, rebooting the computer, creating a new iTunes Library, all not solving my problem. Any other ideas?

    There's a longer thread discussing this problem over here: https://discussions.apple.com/thread/4160355?start=120&tstart=0
    What I posted there is that if I enable QOS on my router and limit my upload bandwidth (I used a cap of 1024 kilobits/second) then iTunes Match stops looping and will successfully upload songs and complete match.
    There aren't any blocked ports, it's really just iTunes being a pig and oversaturating the internet connection to a point of failure.
    Super frustrating, it's been a bug for months. I wish I had a better solution.

  • I have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.

    have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
    How do I get to play all of my music that should be stored either on the computer or in the cloud?

    Hi,
    Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
    If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
    Jim

  • Itunes store won't open.  It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

    itunes store won't open.  It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

    Hi Guys:-
    If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
    I would think that there is some kind of software conflict.  If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
    Not possible for me to visit store now but will monitor your responce's. 
    Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:-  should point support to this Discussion page and they can answer us !
    Cheers and good luck also

  • Itunes Store won't load.......!!!! PLEASE HELP!!!

    Itunes Store won't load!!! I've been trying to access Itunes for like the past, I don't know, two weeks maybe, and every time I go to it, it doesn't cooperate. It usually won't load at all, but in the off chance it does, this really weird basic screen shows up. There are no pictures, or icons like in the normal Itunes, just a bunch of boxes and links that you click on. And, the kicker is the fact that even when I click on it, nothing happens. I've tried reloading the page, disconnecting and reconnecting my Internet connection, even going as far as to run diagnostics, and reinstalling the newest software 3 times!! Nothing is working!! Please help, I would be very grateful!!!!!!!

    I have the same problem.  I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load.  After waiting a (very long) period of time I get the following screen:
    Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen.  All of my other computers can load iTunes perfectly fine.  This error occurred directly following the iOS 5 update for my iPhone.  Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two.  I have
    cleared catche, cookies, everything
    uninstalled and reinstalled all Apple software and components (and end processes)
    completely deleted my iTunes library
    tried creating a new account, but can't even do that becuase I can't connect to the store
    tired de-authorizing and re-authroized the account
    signing-out and signing back in
    disabled parental controls
    made sure I WASN'T behind a proxy server
    I
    Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5).  The only thing I haven't done is wipe my harddrive, which seems to be the only option now. 
    Somebody please help.

Maybe you are looking for