TS1717 My iTunes won't start and receive "The program can't start because MSVCR80.dll is missing from your computer
My iTunes won't start and receive "The program can't start because MSVCR80.dll is missing from your computer.
Check out the user tip below.
https://discussions.apple.com/docs/DOC-6562
Similar Messages
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After iTunes requested that I download latest version on PC it now will not open. 2 error messages appear. first: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. second: iTunes was not installed correctly please reinstall iTunes. Error 7 (Windows error 126). I have tried reinstalling a number of times and restarting computer but no luck.
This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation. -
Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."
There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers -
when opening PS CC 2014 I get message "The program can't start because ONCoreFoundation8.dll is missing from your computer. Try reinstalling the program to fix this problem". I did and still get same message.
Win 7 64bit, have PS cs6, pscc. pscc2014. also Lightroom 5.5 (just upgraded to 5.6). Also the latest updates for all Adobe programs. But still get
But the program does start and seems to work well. But annoying as hell!!!
Also don't understand why there is pscc2014 rather than just updating pscc??
Thanks,
Bob Lurie -
My itunes won't open - it says: 'The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem' I have tried un-installing then re-installing itunes and I still get the same message?? Can anyone help?
I have the exact same problem.
I have uninstalled the program, rebooted and downloaded the update again. Same problem, same message.
Please, where is that missing MSVCR80.dll? I don't remember misplacing it.
I'm a Windows 7 user. -
I am unable to install iTunes. I'm receiving an error message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've unistalled and attempted to reinstall several times. I keep getting the error message to reinstall to fix the problem.
See if this post from turingtest2 fixes it : https://discussions.apple.com/message/24620553#24620553
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All of a sudden my iTunes stopped working, and I get the following error messages:
1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
and
2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
This is not working. I've tried installing as Administrator but doesn't make any difference at all.
There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
ThanksClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99192) -
Despite trying to unistall and reinstall iTunes, I continue to get the message "the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem."
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99385) -
I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?
Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331) -
trying to install the newest version of itunes on my pc and am getting "program cant start because msvcr80.dll is missing from your computer" reinstalling doesnt work. and then it says error 7 (windows error 126). Any help would be appreciated. Using Windows 7 enterprise on an hp Z600
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
The first error message is: itunes.exe-System Error: the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix the problem.
The second error message says: itunes: itunes was not installed correctly. Please reinstall itunes Error 7 (Windows error 126)
I have reinstalled several times and the same thing keeps happening. Does anyone know what to do?Ralph, both links you've posted point to the same place!
Ah, I see the second one is meant to lead to Tony's tip: https://discussions.apple.com/docs/DOC-6571
That one applies for certain launch errors that can occur when iTunes has otherwise installed successfully. I've addressed the same issue in the first box of my tip.
What would be interesting to know is if Aswim does indeed have QTMovieWin.dll in their Program Files\iTunes folder, and if removing it allows iTunes to launch? It would seem that different error messages may be thrown up by different versions of the file on different versions of the OS. Perhaps many more people have been doing a complete rebuild than needed to.
tt2 -
all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
After downloading the new Itunes update, my compter now shows error: "The program can't start because MSVCR80.dll is missing from your computer". I follwed the Apple fix / steps but it did not correct it. Also, after the update my disk drive is not recognized on my computer. If I load a CD, I cannot even access it.
See also Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes (similar to the advice above) and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies. E.g. TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
hi i am having a problem with itunes on this computer every time the computer comes on i get a notification which says"the program cant start because MSVCR80.dll is missing from your computer,try reinstalling the program to fix this problem" but when i click on ok it just keeps popping up 4-5 time and then gone.and i cant dopwnload the itunes again.help
You need to work through the user tip: https://discussions.apple.com/docs/DOC-6562
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Hi, I hope some one can help as I updated my version of iTunes and now get the error "The program can't start because MSVCR80.dll is missing from your computer". I understand that I need to delete and reinstall iTunes but all of my music has been uploaded from CD's and I'd like to know if these are safe if I delete iTunes of if they too will be deleted. I have over 1300 songs so this is a big question for me. Many thanks.
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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