TS1717 Since I downloaded the new itunes,  I cannot watch previews to movies.  so frustrating,   can anyone help?

I just downloaded the new itunes and cannot play the previews in the itunes store,  they start but after a few seconds just quit.   so frustrating.
can anyone tell me what I can do?

I recently hit the update itunes button ever since then when i try to go into my itunes store i see the labels for example the movie titles but no pictures. When I hit the button to rent or buy a movie or any thing elese I get an error message with the number (309) saying I can't access itunes store try again later.
Is that a 306 rather than a 309?
If so, try the following procedure.
(1) In your Start menu, select Control Panel.
(2) Open the Internet Options control panel. (You may need to select Classic View on the left before you can see Internet Options.)
(3) Click the Connections tab.
(4) Click the LAN Settings button.
(5) Uncheck "Use a Proxy Server for your LAN". (If that option is already unchecked, try checking and then unchecking it.)
(6) Click OK to exit the LAN Settings dialog.
(7) Click OK to exit the Internet Options control panel.
(8) Restart the PC and try connecting to the Store again.

Similar Messages

  • Since iv downloaded the new itunes i cant find my photo albums

    since iv downloaded the new iTunes i cant fine my photo albums?

    Click on LIBRARY on the top right;
    Select MOVIES from the drop down menu on the top left;
    Click on RENTED on the top center.
    It took me about an hour to find that out.
    They should have a link from the iTunes Store, or explain what to do after we pay for the rental.

  • After upgrading to Mavericks all my pdf's that were on Ibooks in Itunes library disapeared. It said they were moved to the new ibooks for mac app. but nothing is there. Can anyone help

    After upgrading to Mavericks all my pdf's that were on Ibooks in Itunes library disapeared. It said they were moved to the new ibooks for mac app. but nothing is there. Can anyone help

    Well where is your library located now if not in the iTunes folder?  See the links below on what your iTunes folder should look like and put it back together:
    What are the iTunes library files? - http://support.apple.com/kb/HT1660
    More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
    What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
    Where are my iTunes files located? - http://support.apple.com/kb/ht1391
    iTunes 9 [and later]: Understanding iTunes Media Organization - http://support.apple.com/kb/ht3847

  • HT1399 I have 11,000 songs on my iPod Classic but since downloading the new itunes software I am having trouble locating where I can view my full collection of songs. Can anyone tell me where I can view these please?

    ! have 11,000 songs on my iPod Classic but since downloading the new version of itunes software I am having trouble locating where I can view my full collection to edit/delete. I can add music and see the additions cannot see the full list. Can anyone tell me where I can view them please?

    Here is what worked for me:
      My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

  • Ever since I downloaded the new itunes I can't burn CD's using my external

    I can't burn cd's using my writemaster external CD drive. I can't use the one inside the computer because it's a piece of crap and burned out months ago. I burned a CD yesterday with no problem My only guess is that it has something to do with the new itunes! Help! Suggestions? Support numbers I can call? Anything!

    Oh! and Sorry... I downloaded some other burn software a little bit ago, and it's working fine. It's just WAY slower than iTunes. Anyone know what I can do?!

  • Updated my mac to mountain lion 10.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install? Can anyone help me?

    updated my mac to mountain lion 10.7.8.3 and now my app store, mail or facetime won't open. Also, I am not longer able to play videos through firefox. I tried downloading the combo for mountain lion and it refuses to install saying that I need to see developer. Whenever I try to open my appstore, mail or facetime it says that the programmes need to be installed and might not be compatible with this version of mac operating system. Can anyone help me?

    It's not a bad install of Mountain Lion. I've had the same thing happen to me, but it affected not only Mail, but a variety of other programs including iPhoto and MS Office, where I had to delete preferences, caches, and reinstall the OS as well as the program itself. I'm still having issues with Mail, so I've gone to another program.
    Everything was fine upon the initial install. I restarted my iMac about two weeks after the install, and that's when the issues began to happen. I've reinstalled Mountain Lion twice, but the same issues arise.
    As I mentioned above, you'll need to figure out which preferences are causing the issue, then reinstall the program, as a fresh reinstallation will do you no good unless you wipe the drive completely.
    Here's a thread that helped me with iPhoto:
    https://discussions.apple.com/thread/4794375?start=0&tstart=0

  • Sky Go App not working since I downloaded the new Apple iTunes

    Since I downloaded the new itunes upgrade on my iPad watching downloaded programmes have been a complete nightmare. I keep getting an error message: "Video Unavailable - Sorry, the app is currently unable to connect to the stream - please try again.  If the problem persists pleases try re-starting the app.  Code 3-25"  Firstly why do I have to connect to the stream when its a downloaded program and secondly how to I fix it. I have deleted the app and reloaded it, rebooted my iPad and its still not working.  I've gone onto flight mode. Anyone have any ideas.

    Have you seen this:
    http://helpforum.sky.com/t5/Sky-Go/Sky-Go-amp-iOS-8-3-Crashing/td-p/2324532/jump-to/first-unread-message

  • My other section since downloading the new itunes is 11.87 gb ... what is in it?? How can i get rid of it?

    My 'other'
    section since downloading the new itunes is 11.87 gb ... what is in it?? How can i get rid of it?,

    How Do I Get Rid Of The "Other" Data Stored On My iPad

  • Since I downloaded the new operating system to my iPod touch I can no longer update my Apps or download new ones.  My password is recognized but the download process is immediately interrupted when I touch update (all) or download.

    Since I downloaded the new operating system (6.1.3) to my iPod touch I can no longer update my Apps or download and new Apps.  My password is recognized but when touching the update (all) button or download, the screen immediately reverts to the earlier screen and no updating or downloading occurs.

    Try This...
    Close All Open Apps...  Sign Out of the Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414

  • Ever since I downloaded the new iOS 7 my screen will not turn up and down and it rotates on its own side to side.it will not face the way I want it to go. How do I fix it?

    Ever since I downloaded the new iOS 7 my screen will not turn up and down and it rotates on its own side to side.it will not face the way I want it to go. How do I fix it?

    I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

  • Since i download the new version of i tunes i canot play the songs of my library...it say that "the song could not be used because the original file could not be found" what i do to just play the songs directly? please someone help

    since i download the new version of i tunes i canot play the songs of my library....it say "the song could not be used because the original file could not be found".
    would you like to locate it.i just want to play directly..what i do?  please help  thanks

    This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
    tt2

  • I have a PC and ever since i downloaded the new ios5 update i cannot sync my calenders.  any udeas

    I have an iphone 4 and ever since i downloaded the new ios5 my calenders dont sync properly.

    I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!

  • My iPhone 3Gs is now no longer a recognised device on iTunes after I downloaded the new iTunes with iCloud software, but it does recognise my iPad2??

    My iPhone 3Gs is now no longer a recognised device on iTunes after I downloaded the new iTunes with iCloud software, but it does recognise my iPad2??
    I run both Mac and a PC and have iTunes on both, which has previously recognised my iPhone. I had updated my Mac with the new iTunes software with iCloud and updated my iPad2 just yesterday. I then wanted to do the same with my iPhone today, but my Mac wouldn't recognise the device so I tried it on my PC, which recognised the phone but told me I needed to update my iTunes and this in turn wanted to update my iPhone software. After completing all this and restarting, my iPhone now shows the iTunes icon with the USB plug pointing towards it, obviously wanting me to plug it in to my computer to re-connect with iTunes, but now neither of my computers recognise my iPhone and my PC states an 'Unknown Device'. My Mac doesn't even see it. Can anyone help as I really need to get my phone working?? Thanks

    Hold down the Home and Power button for 20 seconds. And try to update again.
    Also read and follow this:
    http://www.apple.com/support/iphone/assistant/restore/

  • When trying to download the new itunes my mac telling me i need 10.6.8 but theres no update for my mac

    need help downloading the new itunes.. it keep telling me to update my mac book pro but it does not need a update... helpppp please ppl

    You need to buy a Mac OS X 10.6 DVD.
    (73183)

  • My itunes radio is not working on my microsoft compuer. I downloaded the new itunes and it says there is an error in the itunes store. I am not sure what is going on?

    My itunes radio is not working on my microsoft computer. I downloaded the new itunes but it says there is an error in my itunes store. What do i do to fix the problem?

    Try starting Aperture with the command and option keys held down.  You'll get 3 options.
    Try each, starting at the top, in order, checking after each to see if it fixes the issue.

Maybe you are looking for

  • Including one program into another

    I have a big java program and it contains lot of data declarations. I want to have all these declarations in another java program and include that program into my main prorgram. How do i do it?? Please help me out in this. Thanks in advance...

  • How to Net price of materail with respect to plant

    Hi Gurus,                  Kindly let me know is there any standard BAPI or FM to get net value of Material Code including taxes or combination of BAPIs and FM or any existing program developed by you for reference. Thanks in Advance, Rams

  • Maximum Activations Exceeded

    On my very first device (laptop) application manager will not let me sign in to any CC app saying I have exceeded the maximum number of 2 devices. This is not true. For me it was 1. Laptop, 2. Desktop. The apps worked for a week or so before I had th

  • EH&S  Questionnaire

    Hi All,     I'm trying to create a questionnaire and assign it to a specific work area. I have a problem: I can't understand why the second questionnaire (related with the same work area ) holds, at the top, questions of the first questionnaire even

  • Power Functions of Car Kit CK-7W with a wired Pop-...

    Hi, Just a general query regarding the use of the Car Kit CK-7W in conjunction with the connector cable and a compatible cradle. Will this sort of set up allow the use of features such as keeping the lights on all the time? Can you use automatic answ