TS1717 was updating my phone and now is frozen with the iTunes and an emblem of a usb cable wants me to restore my phone. last time i hit restore it cleared my phone to original settings and lost my address book.

I updated my Iphone 4 today and it gave me a message that an error occurred downloading itunes and that i need to restore my phone to use itunes. now my phone is froze with an emblem of iTunes and a USB end with an arrow showing. can turn the phone off and on and emblem comes back. last time i restored my phone it erased my address book. rather not do that. any suggestions? i may be running low on storage space?

Place the device in DFU mode (google it) and restore.

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I received an error message when updating my iPhone that the update failed. My phone is now locked up with the iTunes icon and a picture of the USB cord on the display. It will not reset or turn on, what do I do?

My iPhone will not reset and is no longer recognized in iTunes. Any suggestions?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

I am trying to sync my iphone and it has frozen with the itunes symbol on my phone?

I am trying to sync my iphone and it looks like it has crashed and the itunes symbol is frozen on my screen, I have tried to switch off my phone but it will not work, anyone help?

Your getting that error because one or more of the files you are trying to sync cannot be found. You need to make sure your iTunes library is in fact accessible. This error is common with folks that store their library or parts of their library on an external drive,

I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?

I tried to update and now my phones frozen with the itunes symbol and wont restore. What do i do?

Did you try to connect in recovery mode again? iOS: Unable to restore

Tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?

tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?

http://support.apple.com/kb/HT1808

Hi I have Iphone 4 which the 2yrs warranty is over and now having problem with the phone LCD is flickering wat should i do.

Hi I have Iphone 4 which the 2yrs warranty is over and now having problem with the phone LCD is flickering wat should i do.

Service Answer Center - iPhone - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=iphone <-- enter correct country in drag-down menu once on page.
Repair Pricing section - http://www.apple.com/support/iphone/service/faq/
iPhone model Out-of-Warranty Service
iPhone 4, iPhone 3GS, iPhone 3G, Original iPhone $149
If out of warranty and you don't ever want Apple to repair it again ("Certain damage is ineligible for out-of-warranty service ... unauthorized modifications."- http://www.apple.com/support/iphone/service/faq/, http://support.apple.com/kb/index?), search for third party repair services, e.g., http://www.iresq.com

I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it and now its frozen on the apple logo how do i fix it? ps button dont work

I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.

Try as much as you can. When it says to place in recovery mode use this program instead.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT1414 i was asked to update my ipad to the newesr version of OS7-it was like OS7.2 or whatever, and my screen is now frozen with the iTunes symbol in the middle and the connector cord profile and arrow pointing at it. What should I do?

I was prompted to update my ipad from OS 7 to OS 7.2 and did so. Now my ipad is frozen with the itunes symbol in the middle of the screen and the profile of the cord with an upward arrow toward the itunes symbol. What should I do?

Do what the picture is trying to tell you to do: connect your iPhone to the computer you normally use to sync, and restore the iPhone from iTunes on that computer.

HT4623 My husband just did the update for his iPhone 4, his phone is frozen with the iTunes page and a usb cable across the homescreen. He's tried holding down all the buttons all at the same time. can't shut it off. popped out the sim card, won't charge

We just did the iPhone update ios 6. The screen is frozen with the iTunes logo and a picture of a USB cale across the screen. none of the buttons respond.The phone does not recognize the apple USB when connected. We tried holding all the buttons down at the same time and also removed the SIM card and reinserted.

If it's not being recognized while it's in recovery mode in your itunes, try this
plug the phone into the usb attached to the computer
hold down the home and sleep/wake button on top simultaneously until the phone's screen goes black
When the screen goes black, release your finger from the sleep/week button on top but continue holding the home button until you see a dialog on the itunes screen on your computer that says 'itunes has detected a device in recovery mode'
then say 'ok,' select 'restore,' and say 'restore and update'

I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!

Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers!

HT4623 I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything.

I thought I was updating my IPad, i selected update and came back home to the screen frozen with the Itunes symbol and a plug in cord displayed. I can not get it to do anything. Any suggestions?

Your iPad has gone into recovery mode and it needs to be restored now. The instructions are in this kb article.
If you can't update or restore your iOS device - Support - Apple

I tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer

i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer

Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W.

My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?

My ipod was updating overnight. I woke up to find the screen frozen with the itunes logo and the usb charger. I've tried hooking it up to itunes but it says I need to restore and update but I've tried to do that and it won't. What should I do?

- Try placing the iPod in Recovery Mode and restoring via iTunes
- Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone. HELP PLEASE!!

hey my iphone was working perfectly and then i sent it to check up and it came back with the itunes icon and data cable on it. so i tried plugging it in the computer and a message on itunes came up saying theres a problem with your phone and it may be damaged and cannot be activated. HELP PLEASE!!

Why on earth send a Worning phone for service sounds like cutting up a Heaththy PET to see how it looks on the inside

Ive just updated my version of itunes and now it wont load the itunes store? Anyone know why? Worried about losing my library if i start trying to download again.

Ive just updated my version of itunes and now it wont load the itunes store? Anyone know why? Worried about losing my library if i start trying to download again.

Hey NJ85,
Thanks for the question. If you are having issues connecting to the iTunes Store, this article may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M.

TS1717 was updating my phone and now is frozen with the iTunes and an emblem of a usb cable wants me to restore my phone. last time i hit restore it cleared my phone to original settings and lost my address book.

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