TS1717 When I try to play a track, I get a mid screen comment, item no found, ? but they are all on my iPod even though I synchronize them together it makes no difference. Mark

Question

When I try to play a track that I have purchased, I get a mid screen comment, item no found, ? but they are all on my iPod which plays fine, even though I synchronize them together it makes no difference. I also get further mid screen comments when I start I tunes, drivers or similar missing relating to burning cd's  I have deleted I tunes numerous times to try and recify this problem as suggested by the mid screen comments. again it makes no difference.  Mark

Answer 1

That exclamation point means the song files cannot be found, for some reason.  They are no longer where iTunes expects to find them.  They were either moved or deleted.  Sometime, a data corruption issue on your hard drive can make files inaccessible.  You may want to check that possibility, because other files may be affected.
Since you can still see the name, artist, and album of the missing songs in iTunes, you may want to try using Windows to do a general search of your hard drive volume, searching on the name of one of the songs (or artist or album name).  If you are using the default settings for iTunes, iTunes uses the name of song, album, and artist to name the file and directory path of the song file's storage location.  If they got moved for some reason, you may find the path to all of the missing songs by finding one song.  You can then move them back to the location where iTunes expects to find them.
some are ones I have purchased thru the itunes store, and it is these I'm most annoyed about, as I paid to have them and now cannot play them.
Don't be mad about those songs...   Any previous song purchase from the iTunes Store can be re-downloaded at any time at no cost.  Go to the main iTunes Store screen.  On the right side, find Purchased under QUICK LINKS.  On the Purchased screen, click on Music and find those missing songs.  There is a Not on This Computer filter there that would be useful in this case.  Next to the song name, you should see a button with a cloud symbol.  Click it to download that song.