TS1717 Why I can't access to my iTunes store in my windows 8.1pc and a 64-bit iTunes???

I recently installed a 64-bit iTunes cos I'm using a 64-bit OS.But after I installed it in my windows8.1 pc,I can't access my iTunes store anymore.A message just keep on poped out,which says:iTunes has stopped working,a problem caused the program to stop working correctly.Windows will close the program and notify you if a solution is available.Can anyone pls help me???=(

Do other apps connect to the internet on the iPad ? If they do then have you tried logging out and back into the account on it (Settings > iTunes & App Store), disconnecting and reconnecting to your network, and/or tried a soft-reset ?

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    Daniel Selman
    "Ramy" <[email protected]> wrote in message
    news:[email protected]..
    >
    I have installed the Web Service Portlet Wizard to build my portlets. Inparticular,
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    <Personal Information Edited by Host>

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    Path: /Applications/App Store.app/Contents/MacOS/App Store
    Identifier: com.apple.appstore
    Version: 1.0.2 (63.1)
    Build Info: Firenze-630100~1
    Code Type: X86-64 (Native)
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    Report Version: 6
    Interval Since Last Report: 3924860 sec
    Crashes Since Last Report: 8
    Per-App Interval Since Last Report: 12 sec
    Per-App Crashes Since Last Report: 8
    Anonymous UUID: 420C741C-8E1D-477C-8A9B-BBCFB0D59A0F
    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
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    Application Specific Information:
    abort() called
    *** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image , because it is size zero.'
    *** Call stack at first throw:
    0 CoreFoundation 0x00007fff82904784 __exceptionPreprocess + 180
    1 libobjc.A.dylib 0x00007fff894f8f03 objc_exception_throw + 45
    2 CoreFoundation 0x00007fff829045a7 +[NSException raise:format:arguments:] + 103
    3 CoreFoundation 0x00007fff82904534 +[NSException raise:format:] + 148
    4 AppKit 0x00007fff8531b9cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
    5 AppKit 0x00007fff8531b883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
    6 AppKit 0x00007fff852afc1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
    7 AppKit 0x00007fff8531b809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
    8 AppKit 0x00007fff8531b6d3 -[NSImage lockFocusFlipped:] + 142
    9 App Store 0x000000010001c840 0x0 + 4295084096
    10 AppKit 0x00007fff852a4444 -[NSControl drawRect:] + 405
    11 AppKit 0x00007fff8529ccc5 -[NSView _drawRect:clip:] + 3390
    12 AppKit 0x00007fff8529b938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
    13 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    14 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    15 AppKit 0x00007fff852c0c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
    16 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    17 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    18 AppKit 0x00007fff8529bca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
    19 AppKit 0x00007fff8529a00a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
    20 AppKit 0x00007fff85299b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
    21 AppKit 0x00007fff852963de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
    22 AppKit 0x00007fff8520fc0e -[NSView displayIfNeeded] + 969
    23 AppKit 0x00007fff851d7c3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
    24 AppKit 0x00007fff851d77d2 -[NSWindow orderWindow:relativeTo:] + 94
    25 AppKit 0x00007fff851a3974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    26 AppKit 0x00007fff851a1a91 loadNib + 226
    27 AppKit 0x00007fff851a11a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    28 AppKit 0x00007fff851a0dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    29 AppKit 0x00007fff8519e35b NSApplicationMain + 279
    30 App Store 0x00000001000013f4 0x0 + 4294972404
    31 ??? 0x0000000000000002 0x0 + 2
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x00007fff8882c0b6 __kill + 10
    1 libSystem.B.dylib 0x00007fff888cc9f6 abort + 83
    2 libstdc++.6.dylib 0x00007fff83f0a5d2 __tcf_0 + 0
    3 libobjc.A.dylib 0x00007fff894fcb39 _objc_terminate + 100
    4 libstdc++.6.dylib 0x00007fff83f08ae1 __cxxabiv1::__terminate(void (*)()) + 11
    5 libstdc++.6.dylib 0x00007fff83f08b16 __cxxabiv1::__unexpected(void (*)()) + 0
    6 libstdc++.6.dylib 0x00007fff83f08bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
    7 libobjc.A.dylib 0x00007fff894f8fa2 object_getIvar + 0
    8 com.apple.CoreFoundation 0x00007fff8295c969 -[NSException raise] + 9
    9 com.apple.AppKit 0x00007fff85296924 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
    10 com.apple.AppKit 0x00007fff8520fc0e -[NSView displayIfNeeded] + 969
    11 com.apple.AppKit 0x00007fff851d7c3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
    12 com.apple.AppKit 0x00007fff851d77d2 -[NSWindow orderWindow:relativeTo:] + 94
    13 com.apple.AppKit 0x00007fff851a3974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
    14 com.apple.AppKit 0x00007fff851a1a91 loadNib + 226
    15 com.apple.AppKit 0x00007fff851a11a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
    16 com.apple.AppKit 0x00007fff851a0dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
    17 com.apple.AppKit 0x00007fff8519e35b NSApplicationMain + 279
    18 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x00007fff887f6c0a kevent + 10
    1 libSystem.B.dylib 0x00007fff887f8add _dispatch_mgr_invoke + 154
    2 libSystem.B.dylib 0x00007fff887f87b4 _dispatch_queue_invoke + 185
    3 libSystem.B.dylib 0x00007fff887f82de _dispatch_worker_thread2 + 252
    4 libSystem.B.dylib 0x00007fff887f7c08 _pthread_wqthread + 353
    5 libSystem.B.dylib 0x00007fff887f7aa5 start_wqthread + 13
    Thread 2:
    0 libSystem.B.dylib 0x00007fff887f7a2a __workq_kernreturn + 10
    1 libSystem.B.dylib 0x00007fff887f7e3c _pthread_wqthread + 917
    2 libSystem.B.dylib 0x00007fff887f7aa5 start_wqthread + 13
    Thread 3: WebCore: LocalStorage
    0 libSystem.B.dylib 0x00007fff88818a6a __semwait_signal + 10
    1 libSystem.B.dylib 0x00007fff8881c881 _pthread_cond_wait + 1286
    2 com.apple.JavaScriptCore 0x00007fff80fbf3b0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3 com.apple.WebCore 0x00007fff862a9a91 WebCore::LocalStorageThread::threadEntryPoint() + 177
    4 libSystem.B.dylib 0x00007fff88816fd6 _pthread_start + 331
    5 libSystem.B.dylib 0x00007fff88816e89 thread_start + 13
    Thread 4:
    0 libSystem.B.dylib 0x00007fff887ddd7a mach_msg_trap + 10
    1 libSystem.B.dylib 0x00007fff887de3ed mach_msg + 59
    2 com.apple.CoreFoundation 0x00007fff8289f902 __CFRunLoopRun + 1698
    3 com.apple.CoreFoundation 0x00007fff8289ed8f CFRunLoopRunSpecific + 575
    4 com.apple.Foundation 0x00007fff808c914f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5 com.apple.Foundation 0x00007fff8084a114 __NSThread__main__ + 1429
    6 libSystem.B.dylib 0x00007fff88816fd6 _pthread_start + 331
    7 libSystem.B.dylib 0x00007fff88816e89 thread_start + 13
    Thread 5:
    0 libSystem.B.dylib 0x00007fff887f7a2a __workq_kernreturn + 10
    1 libSystem.B.dylib 0x00007fff887f7e3c _pthread_wqthread + 917
    2 libSystem.B.dylib 0x00007fff887f7aa5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x00007fff710e32f8 rcx: 0x00007fff5fbff2e8 rdx: 0x0000000000000000
    rdi: 0x0000000000005012 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff300 rsp: 0x00007fff5fbff2e8
    r8: 0x00007fff710e6a60 r9: 0x0000000000000063 r10: 0x00007fff888280fa r11: 0x0000000000000206
    r12: 0x00007fff82989b09 r13: 0x0000000000000000 r14: 0x00000001003468f0 r15: 0x00007fff70a31190
    rip: 0x00007fff8882c0b6 rfl: 0x0000000000000206 cr2: 0x00007fff70727fd0
    Binary Images:
    0x100000000 - 0x100044fff com.apple.appstore 1.0.2 (63.1) /Applications/App Store.app/Contents/MacOS/App Store
    0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) /usr/lib/dyld
    0x7fff80003000 - 0x7fff80446fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x7fff80478000 - 0x7fff80518fff com.apple.LaunchServices 362.3 (362.3) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff80839000 - 0x7fff80abbfff com.apple.Foundation 6.6.8 (751.63) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff80c1d000 - 0x7fff80c31fff libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff80c32000 - 0x7fff80c43ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) /usr/lib/libz.1.dylib
    0x7fff80cbb000 - 0x7fff80cf2ff7 com.apple.DiskManagement 3.6 (358) /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
    0x7fff80f13000 - 0x7fff80f7dfe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x7fff80fb5000 - 0x7fff812d8fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x7fff812d9000 - 0x7fff812ddff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    0x7fff812de000 - 0x7fff8149dfff com.apple.ImageIO.framework 3.0.5 (3.0.5) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x7fff8149e000 - 0x7fff814f1ff7 com.apple.HIServices 1.8.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x7fff81580000 - 0x7fff81680fef com.apple.DiskImagesFramework 10.6.8 (289.1) /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
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    0x7fff816ad000 - 0x7fff816f6fef libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff816f7000 - 0x7fff81775ff7 com.apple.CoreText 151.12 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    0x7fff81776000 - 0x7fff8177dfff com.apple.OpenDirectory 10.6 (10.6) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff8177e000 - 0x7fff81780fff com.apple.print.framework.Print 6.1 (237.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x7fff819c4000 - 0x7fff819d1fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff819d2000 - 0x7fff819d3ff7 libScreenReader.dylib ??? (???) /usr/lib/libScreenReader.dylib
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    0x7fff819d5000 - 0x7fff81a8efff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) /usr/lib/libsqlite3.dylib
    0x7fff81b11000 - 0x7fff81b16fff libGIF.dylib ??? (???) <3FD1157B-C002-5268-DEF4-70DDC40E6EDE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff81b17000 - 0x7fff81b52fff com.apple.AE 496.5 (496.5) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff81b53000 - 0x7fff81b54ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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    0x7fff81b56000 - 0x7fff81b90fff com.apple.bom 10.0 (164) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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    0x7fff81eb1000 - 0x7fff81eb1ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x7fff81eee000 - 0x7fff81f0ffff libresolv.9.dylib 41.1.0 (compatibility 1.0.0) /usr/lib/libresolv.9.dylib
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    0x7fff8277c000 - 0x7fff8277fff7 libCoreVMClient.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x7fff82780000 - 0x7fff8281afff com.apple.ApplicationServices.ATS 275.19 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff8281b000 - 0x7fff8282afef com.apple.opengl 1.6.14 (1.6.14) /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff82853000 - 0x7fff829cafe7 com.apple.CoreFoundation 6.6.6 (550.44) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff829cb000 - 0x7fff82a0cfff com.apple.SystemConfiguration 1.10.8 (1.10.2) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff82a0d000 - 0x7fff82c96ff7 com.apple.security 6.1.2 (55002) /System/Library/Frameworks/Security.framework/Versions/A/Security
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