TS1717 why is itunes temporarily unavailable?

I just got a new laptop and have just downloaded iTunes, but it won't let me login because it says that itunes is unavailable. Its been hours! What's going on?

Hi shea49,
If you are having issues accessing the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
- Brenden

Similar Messages

  • ITunes temporarily unavailable when I try to purchase a song or log out.

    On both my macbook and my iPhone, I am unable to purchase and download a song. I originally tried to open the iTunes store on my phone but it was crashing. When I resolved the issue, it would allow me purchase the song, and it would appear in my downloads, then instantly disappear, without downloading. When I tried purchasing the song on my Macbook, it started saying "iTunes temporarily unavailable". I've reset my macbook and my iPhone multiple times, and even updated iTunes, and have tried logging out, but then I received the same error message "iTunes is temporarily unavailable".

    See if the issue resolves itself in a few days. Or have you already waited a few days?

  • TS1717 why is itunes freezing on 2 different laptops , no matter what version I try downloading ?

    Why has itunes caused 2 laptops to freeze - what has Apple done to what was a working system ? I can no longer search without the system freezing !!! That applies to 2 versions I have used  - itunes was working fine until I installed the new version . I have tried the " new user account " and running in Safe mode recommendations to no avail ; I need to get this working for New Year's Eve as I use it with Traktor !!!!!! Please , please I need help , cheers , Mark.

    I don't know if these are important or not, but I thought I would include them anyways.
    Thanks again
    Eli

  • ITunes Temporarily Unavailable

    I am helping my mom make an iTunes account but everytime we try and login it comes up with a iTunes is Temporarily unavalible. I have a Windows 8 and have tried uninstalling and reinstalling iTunes, up dating my computer and reseting cache but none of it has worked. I can login to my account with no problem. Any ideas?

    Hi Anabelle33,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.  You may need to remove more than just the iTunes software.  Click on the link to see more details and screenshots.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923?viewlocale=en_US
    The following article will show you how to review your iTunes Store account and update your billing information.  You may be asked to enter your credit card expiration date and security code -- be sure to click Done after doing so.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Once you have confirmed your account is set up correctly, try accessing the iTunes Store again.  This article will help with connectivity issues:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Hope this helps ...
    - Judy

  • Itunes "temporarily unavailable - try later" message

    Just downloaded the latest itune on my pc (Windows 7 Professional), went to buy my first film and keep getting the message "temporarily unavilable, try later" - I tried updating my account information (name, number, etc.) as suggested, but this hasn't worked....checked cache and it is empty....what else can I try?

    Hello there, DustDawg
    The following Knwoledge Base article provides some great steps for troubleshooting issues wth connecting to ITunes:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS1717 Why does iTunes Store crash frequently?

    I have a first generation (64Gb) WiFi  running version 10,and have IOS5,Im only using about 30% of memory at most.But when I browse the iTunes Store on my iPad,it crashs frequently and returns me to the home screen.I have tried restarting,resetting,updating,restoring it to only the factory installed Apps and testing to see if one or more of my downloaded Apps could be causing the crash.Nothing seems to fix it.The error log shows that the iTunes Store is overloading the processor ,even when nothing extra has been loaded onto the iPad.It seems odd to me that a basic iPad utility should cause it to overload the processor.Support has acted mystified as to why it is doing this,and exiled me to the customer self help forums.I have run across bits and pieces that several other customers are suffering from this same problem.The general rumor that I've heard is that iTunes Store has become so "Bloated" from its own new and improved updates that it's putting more demand on the IPad processors than they are designed for.Is this a hopeless or unfixable problem?I have started using downloaded Apps like Apple Sliced without having the crash problem,but their search engines are not quite as good as the iTunes App Store browser.IF only It wasn't so unstable !!! I am very surprised that there hasn't been any update to correct it,being a basic utility and all.Has anyone heard of a new solution ,or maybe a ray of hope that Apple is addressing this bug?

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Mac forums.
    Regards.

  • TS1717 why does itunes stop working when i connect my ipad to my computer

    my itunes stops working only when my ipad is connected to my computer but if my iphone is connected it works fine
    here are the crash logs
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          10.7.0.21
      Application Timestamp:          504d85d9
      Fault Module Name:          StackHash_f304
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          00000000
      Exception Offset:          PCH_2E_FROM_ntdll+0x00041318
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.2.9200.2.0.0.256.48
      Locale ID:          1033
      Additional Information 1:          f304
      Additional Information 2:          f304717eeed43189b7c0d7c053f4a949
      Additional Information 3:          91cd
      Additional Information 4:          91cd4b3c15f583528765b320b84bda47

    Hi Eddie A.,
    Welcome to the Apple Support Communities!
    I understand that iTunes is becoming unresponsive when you connect your iPhone. In this situation, I would recommend the steps in the following article to isolate and resolve this situation.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    I hope this helps,   
    -Joe

  • Mac itunes temporarily unavailable

    This helped
    Mac OS X (Lion 10.7):
    It is recommended you use iTunes from an administrator account. To become an administrator account, from the Apple () menu, choose System Preferences.
    In System Preferences, click Accounts.
    You may need to unlock the lock in the bottom-left corner of the window to make changes. If you can unlock the lock, you are already an admin user.
    Under the account you are using, it may say "Standard." Enable the option to "Allow user to administer this computer" to make the user an admin account user.
    From the Apple () menu, choose Log Out.
    Log back in and return to using iTunes. Test to see if the issue is resolved.

    Hello cdballer,
    Thank you for providing the details of the issue you are experiencing when trying to authorize your wife's Apple ID in iTunes on your Mac.  I recommend these articles for issues with the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Itunes temporarily unavailable- this happening to anyone else?

    hi
    i haven't been able to connect to the itunes store for more than a day. I've disabled my internet security and i can't think of anything else that could be stopping it, unlss it's something to do with unplugging the modem for a few weeks, but then the internet's working fine. just wondering if anyone else is having the same problem!
    compaq nx9010   Windows XP  

    I've had exactly the same problem since tuesday this week. Internet is working fine. The music store was working fine around 10am this morning but I've just tried again and it can't connect.

  • I can't seem to download anything on my iTunes when I use Check for available downloads. I have preorders that I can't download cos it just says 'iTunes store temporarily unavailable' even tho when I actually go on iTunes itself it work fine..

    I've been in contact with Apple support team regarding this issue. I have about 9 items available for download(preorders mostly) but it's not listed under download. When I click on Check for available download, a message with 'iTunes temporarily unavailable' appears but when I go to the iTunes store itself, its working just fine. I've already been charged twice for the same movie which Apple have kindly refunded me for one of them but I still haven't managed to download that movie yet. Apple says its a problem with my computer and given me all sort of ways to rectify the issue and still no hope. Everything else seems to work just fine including the actual iTunes store, wifi syncing and cable syncing etc. Can somebody help me with this if you know how to solve this problem or if you've had the same issue now or before?
    I am using the latest Software updates on my iTunes and these 9 items were purchased whilst on this new updates

    Launch iTunes on your computer.
    From the menu bar click iTunes > Preferences then select the Advanced tab.
    Click Reset warnings and Reset cache
    Click OK.
    Restart your computer, launch iTunes.
    Click Store > Check for Available Downloads...

  • I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

    Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
    I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Hewlett-Packard hp workstation xw4200
    iTunes 11.1.1.11
    QuickTime 7.7.4
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012B4A009D5EBF0
    Current user is an administrator.
    The current local date and time is 2013-10-08 22:38:51.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA Quadro FX 540
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.1.11 is currently running.
    iTunesHelper 11.1.1.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
    Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
    IP Address:                 10.0.0.1
    Subnet Mask:             255.255.255.0
    Default Gateway:       10.0.0.138
    DHCP Enabled:          Yes
    DHCP Server:             10.0.0.138
    Lease Obtained:         Tue Oct 08 22:19:05 2013
    Lease Expires:           Tue Oct 15 22:19:05 2013
    DNS Servers:              10.0.0.138
    Active Connection:    LAN Connection
    Connected:                  Yes
    Online:                          Yes
    Using Modem:            No
    Using LAN:                  Yes
    Using Proxy:               No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-10-08 22:21:42.

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

    i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

    I don't know - but I am having the same problem and have not had any useful help from Apple Support.  Everything they told be to do has been done and it hasn't fixed the problem.

  • Why is itunes store temporarily unavailable?

    Why is itunes store temporarily unavailable?

    Choose one that suits you:
    they forgot to pay their electicity bill
    someone tripped over the power cable and pulled the plug out
    because someone wants to find out how many people don't understand the word temporarily
    Since you don't tell us which country you're in, it's hard to say. But if I were to get that message when I tried getting into the Store (which I can at the time I'm writing this), then I would simply try again later. Even though "later" is an unspecified time -  to occur in the future, I would not try after two minutes.
    If after 24 hours, the same problem occurs, don't give up.
    If after three days, I might wonder if everyone had left the country and not included me.
    I'm sure it will be available soon.

  • Why does iTunes say "temporarily unavailable" when I try download my "available downloads"?

    Why does iTunes say "temporarily unavailable" when I try download my "available downloads"? HELP!!

    You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • My credit on itunes is showing as temporarily unavailable, why?

    my credit on itunes is showing as temporarily unavailable, why?

    Será porque tienes crédito o porque formará parte del error de Apple en el que se podía descargar música gratis. También puede ser porque puedes descargar alguna canción gratuita. Espero haberte ayudado.
    Saludos manuelcb2001 

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