TS1718 Movie audio does not sync with movie

Hi,
The movies I have bought through iTunes store does not work properly. I bought two last week and when trying to play them back over the weekend, the audio is not sync'd with the movie playback. I have a Winodws 8 laptop and enough space for the films to be played. The software is all up to date and can therefore see no problem as to why this should not be working. Does anybody know of any way to resolve this to allow me to watch the films?
Thanks,
G

Hello grs1989,
Thank you for providing the details about the issue you are experiencing with audio out of sync with video in iTunes.  I found an article with steps to address issues with audio and video playback being out of sync:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/ts1362
Thank you for using Apple Support Communities.
Best,
Sheila M.

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