TS1741 Changed password and now can't rent movies

I had to change my apple password on my iPad and now my husband is having problems viewing a movie on Apple TV.  How do I put new info in regarding payment for this movie.

One option is to backup the bad account's folder, delete the bad account, selecting the save data option (which stores the data in /Users/Deleted Users/ as a disk image), recreate the bad account using the same username/password combo, log out and into the recreated account. If the problem's solved, open the saved data dmg file in /Users/Deleted Users/, and restore the data.

Similar Messages

  • HT1657 I live in switzerland and I can only rent movies in german language. Is there a way to change the language to the original language when renting?

    I live in Switzerland and I can only rent movies in german language...is there a way to change the language of the movie I rent from Itunes back to original language?

    Hi Zanaro,
    It is an Apple isuue same as when you want to buy or download from the iTunes store.
    I bought and registered (also credit card from Australia) mi iPhone 4s
    Now when I came to Switzerland I should have NOT used my Australian details but registered everything here in Switzerland with Swiss credit card and probably a swiss email account.
    My problem is opposite to yours, I can only download movies in English!!!!
    What Apple could have done at least is give an option on undertittles so at least some movies are understud. It is no problem for myself but when I have friends over that do not understand the language we have problems.
    I have had talks in Apple stores in Zuerich also in smaller Apple outlets, they all know about it as it is a common not problem but nuicance with Apples.
    I hope I could shed some light to your problems but I think we can only hope that Apple will change theyr attidude to this **** situation.
    Pebi

  • My apple Id has been disabled. I have relogged on changed password and still can not get it to work on my Iphone

    My apple Id has been disabled. I have relogged on changed password and still can not get it to work on my Iphone

    Contact itunes support.  Click Contact Us at the bottom of this page.

  • Error Message- Changed email passwords and now can't scan to email

    Changed google email accounts and now wont scan to email, error message.
    How o I change or confirm passwords. It has also lost air print.

    Hi @sellingsf ,
    Welcome to the HP forums.
    I understand that you need to update teh settings for your scan to email feature and have an Airprint issue.
    I would like to help.
    First you will need to gather your printers IP address.
    Touch the wireless icon on the front panel of your 8600.
    If it says IP no link, your printer has fallen off the network. This would be why Airprint is not working.
    Once you have the printers IP address, open safari or chrome.
    In the address bar type the printers IP address and press return.
    This should take you to the printers Embedded Web Server (EWS).
    Once at the EWS you should see the scan to email setup.
    Choose the option to edit the email and type in your new password.
    Save and test. 
    With the inability to Airprint, go into system preferences.
    Then go into printers and scanners.
    Select the 8600 plus and click the minus icon to remove it.
    once the printer is gone, click the plus sign to add the printer again.
    If you encounter any 'hiccups' or require further assistance, please let me know.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • Updated Apple ID password now can't rent movies

    Today I updated my password for Apple ID and iTunes.  Now on AppleTV I try and rent a movie and I get a notice to update my credit card information on my computer.  I go into iTunes and update the credit card information.  When I return to AppleTV I continue to get that same message.
    Any thoughts?
    Thank you

    Hi birchgandy,
    Welcome to the Support Communities!
    It sounds like you need to confirm or update your Apple ID password and settings. 
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622
    You can change your Apple ID Name at My Apple ID. Click on Manage your Apple ID and sign in with your Apple ID name and password. Click Edit and enter the new information, then click Save Changes. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address.
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    Then restart your iPad and reset it.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    In the Settings app, sign out of your iTunes Store and iCloud accounts.  Then sign back in with the correct information.
    If the above steps do not resolve your issue, then you may need to reset all of the settings on your iPad:
    Reset iPad settings - iPad User Guide
    http://help.apple.com/ipad/7/#/iPad9a74dc01
    Reset iPad settings. Go to Settings > General > Reset, then choose an option:
    Reset All Settings:  All your preferences and settings are reset.
    Cheers,
    - Judy

  • Changed my appleid password and now can't find AT&T cellular data network

    A few days ago, I changed my appleid password.  This morning I had occasion to try to use the AT&T cellular data network on my ipad and it keeps being unable to find it, coming back saying "No Service".  I do not believe there is truly an outage on that network.  I am using iOS 7.0.6.  I can access everything via my wireless network with no problem, using the new appleid password.  I have tried resetting the network settings on my ipad, turning off Find my Ipad, and restarting the ipad with no effect.  I just successfully backed up my ipad to Icloud and am about to do so to my computer as well, prior to trying a reset to factory settings.  Before I do the reset to factory settings, I thought I would ask if there are any other ideas or if this is some sort of known bug?  Thanks.

    Hello Working2,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iPhone: Troubleshooting No Service
    http://support.apple.com/kb/ts4429
    Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    Turn iPhone off and then on again.
    Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
    Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
    Update your iPhone to the latest version of iOS.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    Restore the iPhone.
    Have a nice day,
    Mario

  • HT201320 Help after upgrading on my iPhone to 7.1 my email said that was the wrong password I went in and change passwords and now it works I get my mail on all my eye pad and iPad mini but can't get it up on my iPhone

    I cannot get my iPhones email up it keeps saying that my username or password is incorrect but I know it's correct it goes into my iPad and my iPad mini what is wrong with my iPhone

    It also says verify your account settings then mail contacts and calendars and that's exactly where I a.m.

  • Please help! changed password and now i cannot access hotmail on iphone4

    i have had my free hotmail account configured to my iphone4 for months, working perfectly. i then changed my password on my laptop and then input the new password in my mail settings on my iphone4.but it will not allow me to access my hotmail account via the mail icon.
    keeps saying i've input wrong password or user name, but i definitely have not.i can access my hotmail fine on my laptop and via the web browser on my iphone4. but i want it back to as it was..how can simply changing the password cause so much hassle when it was working perfectly before?..please can somebody help?

    i have the same problem , was working fine before then i changed my password & cant get it to connect now .
    have deleted the hotmail account & tried adding again this doesnt work
    any ideas anyone ?

  • I've changed AppleID and now can't update Apps. Help!

    I've seen lots of discussion on similar lines but don't seem to find any solutions. To be clear, all I've done is follow instructions from Apple regarding how to change AppleID. I did this as old email account was about to become obsolete. Which also means I can't just change back. When I now try to update Apps, the password popup has the old AppleID hardwired. If I sign out and in with new AppleID this does not change. I don't recall any warning from Apple that changing my AppleID would create this problem. I am now dead scared that it is being treated like a new account which will also cause me problems with music downloads etc. From the amount of similar complaints online I would not seem to be the only victim here. Does anyone have a clear answer to this?

    On your iDevice, make sure you first log out then log back in with the updated AppleID.
    Settings > Store, tap the account name then Sign out and Sign in.
    The AppleID used to purchase the item is embedded into the item at time of purchase.
    If you have simply updated your AppleID, just use the current password when the old AppleID shows up. You don't need to (and cannot) change the AppleID to the new AppleID.

  • Changed password and I can't update anything or download anything on Ipad?

    On my Ipad, for Itunes store or for any updates, I cannot access anything even though I changed my password twice and had it reset.
    Why can't I update anything or download anything on my Ipad?

    This honestly one big WAG:
    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • Upgrade to iTunes 8 and now can't play movies

    I updated from iTunes 7. something to 8 and can no longer play DVD's using PowerDVD or WMP. I can't even see the disk drive under My Computer. I did a system restore on my HP laptop and could play movies again but when I tried to open iTunes the the library had been updated and couldn't be read by older versions of iTunes.
    I need to either figure what iTunes 8 did to my system or find a way to convert my library back to form that is usable by an older version of iTunes that will play nice with my laptop.

    That error message used to appear with an old version of iTunes and I think it was Quicktime related:
    http://docs.info.apple.com/article.html?artnum=307020
    Just guessing here, but this is what I suggest:
    I would remove iTunes and related programs using the following method:
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    Then follow the advice about removing old versions of iTunessetup in the first link. Clear your temporary internet files.
    Download a fresh copy of iTunes - saving it on your desktop and running it from there.

  • HT1338 i have forgotten my admin password for my mac pc and now can't upgrade software what can I do?

    I have forgotten my admin password and now can't update software how can I reset it i am a complete novice with a computer

    http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

  • HT201240 I re- set my password and now apple won't allow updates

    I have re set my password and now can't get updates to load.
    Keeps asking for my password

    Hi and Welcome to the Forums!
    With only one attempt left, it is unlikely that we will be able to be of any help. The next time it is entered wrong, your BB will wipe itself clean of all of your data. There is no way to stop it. None. You must get the password correct on the next attempt. There's no way for us to know what password you used...so you must try to see if you can get it right. Don't do what you've already tried...you already know it does not work. Sorry, but it looks like you will be restoring from your most recent backup.
    Best.
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • TS3274 How to remove an old iCloud account from my IPad.  The account (email) was on my dad's name and he resently change it and now i can't  reset or delete his iCloud account without his password.  Please advise on the procedure.  Thanks.

    How to remove an old iCloud account from my IPad.  The account (email) was on my dad's name and he resently change it and now i can't  reset or delete his iCloud account without his password.  Please advise on the procedure.  Thanks.

    If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must use the previous owner's password to get permission to use the device. If you cannot get the password your father put on the iPad you will never be able to activate the device and no one can help you do it.

  • I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new passw

    I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?

    If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information.  Note: this only deletes the account and any synced data from your phone, not from iCloud.  Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.

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