TS1741 Connecting and Syncing to Itunes

I gave my old Iphone 3gs to a friend after restoring to factory settings. When connecting to iTunes via her computer the phone does not show up as connected.  The 3gs lead was damaged so I gave her one from a Iphone 4s, could this be the problem?

http://support.apple.com/kb/TS1538

Similar Messages

  • My ipod cant connect and sync with itunes?

    its shown under devices but says "cant connect with sync services."

    Try going to iTunes>Edit>Prefeences>Devices and reset sync history.
    Then try:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Iphone 5 unable to connect and sync with itunes

    I have updated my iphone 5,2 to IOS7.1.2 and experiencing syncing with iTunes on windows 7. iTunes doe not recognize my iDevice, any body that have a solution for that

    Hello mbananay,
    Thanks for the question. I understand that your iPhone 5 is not recognized by iTunes. The following article may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • TS1538 problems with connection and sync on itunes

    hello all, my iphone 3gs it's recognized on my computer but not on itunes, i've tried to restart the phone and reinstall itunes but it doesn't work, i've ran the sync test and it says it doesn't exist any iphone connected. please help ! thanks

    Your other post has been answered.
    Whatsapp and Facebook application not working at T...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I just tried to connect and sync my iTouch (4G) to iTunes and I got an error message that said :This iPod can'be used because  Apple Mobile Device service is not started". I tried searching my PC for the program and no luck. Any suggestions?

    I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud.   Any suggestions?
    Thanks!
    Dan Farrell

    I corrected the link in the previous post you responded to, but here is the correct link again.
    http://support.apple.com/kb/ts1567
    B-rockt

  • TS1474 I accidently connected and synced on my mums itunes on her computer. I then did my best to delete of that computers ITUNES. She now has my updates on her APP store. How can i take this away? Thanks

    I accidently connected and synced on my mums itunes on her computer. I then did my best to delete of that computers ITUNES. She now has my updates on her APP store. How can i take this away? Thanks

    That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!

  • Problem with connecting and syncing   (quicktime.qts)

    Hi,
    I have a problem with connecting and syncing my Iphone to itunes.
    iphone alone on PC -> uploading files (fotos) is possible
    itunes starts normaly, if iphone is not conected.
    if i connect iphone after starting itunes, or if i start itunes after connecting iphone i get an itunes-error with message:
    AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
    ModVer: 7.65.17.80 Offset: 00909a47
    i test different things...
    - used another USB-port
    - used another PC
    - used macbook of my wife instead PC
    - deinstalled and new installed of itunes (older and newer versions) folow tutorials of apple
    - use another USB-Cable...
    I'm resigned, Please help me..
    Tom

    AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
    In this context, that can sometimes indicate trouble with a content file on the phone (or Touch).
    Do you have any podcasts stored on the iPhone at the moment? If so, if you delete them from the phone, can you connect to iTunes without the error?

  • Will i be able to listen to music, watch videos and take pictures and sync with itunes without a sim in my locked iphone 5?

    Will i be able to listen to music, watch videos and take pictures and sync with itunes without a sim in my locked iphone 5?

    You will need a SIM to activate it. There is no way around that. The SIM does not have to be active, but it must be from the correct carrier if the phone is carrier locked. Once activated, it can be removed and used like an iPod touch, but if you ever have to restore or update iOS, you will need the SIM to re-activate it.

  • Since I upgraded to itunes 11.1.1 (windows XP) when I try and sync podcasts Itunes crashes. What is the solution ?

    Since I upgraded to itunes 11.1.1 (windows XP) when I try and sync podcasts Itunes crashes.  What is the solution ?

    Hi jsi3918,
    Thanks for visiting Apple Support Communities.
    If iTunes is quitting unexpectedly, see this article for troubleshooting steps that can help:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    Jeremy

  • Bought a new iPhone 6 and synced from iTunes but vibration doesn't work.

    Bought a new iPhone 6 and synced from iTunes but vibration doesn't work. I did the reset option using side and home buttons but in vain. Please don't tell me to set up a new device coz its gonna be a hassle restoring apps, emails, contacs...etc.

    Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
    If this does not help, setting it up as new device would be the next step:
    How to erase your iOS device and then set it up as a new device or restore it from backups

  • Iphone 5 backup and sync with iTunes ..says i need more memory

      I just bought more icloud memory for my iphone 5...because it said i needed 1.4 gb of space to backup... It would not let me sync my iphone on itunes.  I still can not back up..What should I do?  I guess no reason to buy that 10 GB from itunes.

    You probably need more free space on your phone, not in your iCloud account.  (Additional iCloud storage doesn't increase the space on your phone.) 
    Check Settings>General>Usage to see how much available space you have.  If you need more and your music is in your iTunes library, delete your music by going to Settings>General>Usage>Music, swipe across All Music, tap Delete.  Then back up and sync with iTunes, and sync back the music you still want on your phone.

  • I just Synced My iPhone 6 which had close to 2000 photos to a new computer (windows PC) and synced with iTunes.Now all my previous photos have been deleted which were there on my phone. Please suggest a way to recover those Photos . Thanks

    I just Synced My iPhone 6 which had close to 2000 photos to a new computer (windows PC) and synced with iTunes.Now all my previous photos have been deleted which were there on my phone. Please suggest a way to recover those Photos . Thanks
    P.S -I have not taken any backup of those photos. So please suggest any software or any other method.

    If those photos were part of the camera roll, they were part of the backup as well and you can restore from the latest backup you made on the old computer. After that transfer the photos to the new PC, follow this article: iOS: Importing personal photos and videos from iOS devices to your computer
    Then sync again to the new one, which will erase the phone again.
    You can also try to copy the backup folder from the old computer to the new one and see if the old backups get recognized, check this article to find the location on your PC:
    Create and delete iPhone, iPad, and iPod touch backups in iTunes
    If the photos were not taken with the phone, your data is gone, photos you sync from iTunes to the phone are not included in the backup.

  • HT1338 I am unable to get documents to go to connect and sync to my iphone

    I am unable to get documents to go to connect and sync to my iphone

    - If the photos were taken by or saved to the iPod just use the computer's camera/image capture software to get them from the iPod.
    - If the photos were synced to the iPod you need a third-party program such as PhoneView of TouchCopy.

  • If I connect my iPod Touch to iTunes on my MacBook Pro will it upgrade to iOS 5 automatically or can I refuse the upgrade and sync to iTunes anyway?

    I had my iPod synced with iTunes on my iBook (OS 10.4.11) and then the iBook crashed and I had to replace it with a MacBook Pro (OS 10.6.8).  I want to transfer all of the stuff on my iPod to my iPhone 4S through the MacBook Pro.  But, I do not want to upgrade the iPod iOS (4.1) because my wife will use it with her iMac (OS 10.4.11).  She has no interest in upgrding the iMac OS to support iOS 5.  Can I sync the iPod with iTunes on the MacBooK Pro without upgrading the iOS from 4.1 to 5.?  This will let me go back to the iMac and sync the iPod with it.  I only need to do this once to offload everything on the iPod to the MacBook Pro and then to the iPhone.  I'm very reluctant to try this for fear of ending up with an iPod that won't sync with the iMac.  Thanks for any help you can offer.
    Ross 

    It will never automatically update.  You always will ahev to tell it to update.  it will never update unless you tell it to.
    The pics and music sync is one way - computer to ipod.  The only exception is itunes purchases.  The ipod is not a backup device.
    Cop everything from your backup copy of your old computer to your new one.

  • After a diagnostic check for both connectivity and sync, we may have a conflict.

    fellow iPod classic owners,
                                          after a diagnostic check in which my iPod was found to be connected, on the sync test it was found to not be there. it appears that something is very amiss here. now granted i am not a whiz kid, but when one test tells you that you are connected and the next tells you that you're not, who do you believe? i smell a conflict of some kind or some such thing. clearly we have issues here. i don't know where else to turn. anyone have any ideas? both tests are part of the help tab on the iTunes page. it seemed reasonable to start here, but there is a conflict in the test results.
                                                                                                                                                                      awaiting your comments,
                                                                                                                                                                          hardphil.

    mancave4me,
                        the answer to the question is yes/and yes again. with one comes the other. i still have the problem even after uninstalling and reinstalling the apple apps. it's a thing which plagues pc users. it isn't an issue for my hp laptop however and that intrigues me. i'm no whiz kid with this stuff, but when you pass the connectivity test and it says your iPod is there. then, you fail the sync test because it tells you it is not there. somethings amiss at the circle k. i smell conflict. this is easily solved. just use my laptop for iTunes unless you have a working solution.
    that's the way i see this. it's not the end of the world by a far stretch. let me know if you have a solution. thanks for your concern.                                                                                               sincerely, hardphil.

Maybe you are looking for

  • How to implement a single user in mutiple AD groups?

    Hi all, I need your help in achieving the following requirement. 1. Security should be applied based on a DeptName from DeptTable For example Department Name= A , Department Name =B, Department Name =C. 2. Also security should be based on Officer Ind

  • Create PDF from Multiple Files Error

    Running Acrobat 8.1.2 and InDesign CS3 8.0.2 When trying to create a PDF from multiple files, I am getting an error with each file as it is opened by Acrobat to create the PDF file. The error reads: Invalid value for parameter 'using' of event 'expor

  • Setting the Substitution Value for a Link Attribue in an Interactive Report

    another thing driving me NUTS in apes. I set the URL of the Link column to javascript:void(#METRIC_NAME#);I set the Link Attribute to: onclick="#METRIC_NAME#"and I get... a href="javascript:void(BACKUP);" onclick="#METRIC_NAME#"><img src="wwv_flow_fi

  • Is it possible to save a shape box i created....

    Hi...can anybody help me please? Is it possible to save a shape box i created with text in it as a jpeg or giff image on its own. If you drag it out of pages I cant seem to save it as an image for my website. do i need photoshop? Many Thanks Rob

  • Changing the "Browse..." button label in input type file

    Hi, I am facing a problem. I have got an HTML page. On this page, I have got a file selector(input type = file) in which I want to change the label of the "Browse..." button. Does anybody have an idea, how can it be done? Thanks, Mayank