TS1741 Home Sharing stopped working in iTunes 11.04

I just installed iTunes 11.04 on my MacBook Pro (2008 with Mountain Lion) and Home Sharing no longer works with my iPad or Android phone. What gives?

This turned out to be a network issue with the router. It was fixed to a particular channel (which was probably being used by another router) and the devices were not consistently connecting. I fixed it by switching the channel to "auto" on the router. For those of you for whom this doesn't work, try picking individual channels (this can sometimes work)...it is slightly annoying, though, since all of the devices have to reconnect each time you switch the channel.

Similar Messages

TS1741 Remote and Home Sharing stopped working with iTunes 10.7

I have been using Apple Remote to control my Win 7 library as I play it via HDMI through my A/V receiver. I used it on iPad 2, iPhone 4s and iPod Touch 3G, with no problems for several weeks. Just today, however, I cannot get the devices to appear on the iTunes device list, and cannot access the library remotely. I have tried all devices while connected to the same network [tried this with three different networks]. I have turned off firewalls and anti-virus. I have rebooted and reset routers many times. Reinstalled iTunes. Repaired Bonjour. Confirmed port forwarding in routers and in firewalls. Confirmed account names and passwords.
Airplay works fine.
I believe the problem is in an iTunes or Windows setting that might have changed during an automatic update, but I can't find it. Any ideas? Similar experiences? I know a lot of ATV issues have come up with other users, but these don't seem similar to my issue.
Thanks.

Somehow, this seems to have been resolved. The only changes I made were:
1) I disabled the wireless adapter in my Media server, and enabled the wired LAN adapter. Both are on the same router [192.168.2.1] I have been using wireless for several weeks without any problem. Of all the changes I made today, this is most likely the one that resolved the problem, for now!
2) I disconnected my Windows Home Server from the Verizon router [192.168.1.1] and connected it to the Linksys router that I use for my Media server. All my devices connect through the Linksys router, and the WHS box was not involved in any way to this sharing function [it is usually asleep]. As stated previously, I have used the Remote functions for several weeks without any troubles. All shared devices must be on the same router, and they have been;
3) I also turned on media sharing for the folder containing my master music files, but this is NOT the same folder containing my iTunes libraries or my iTunes media files. This is only an original folder with the largest versions of all my music files [many that iTunes is unable to read].
I don't know why any of these actions should have recovered my ability to Remote with iTunes, but alas, it "seems" to be working for now.
Summary... Try everything, even if it seems completely unrelated!!!

HT2463 Home sharing stopped working. Windows 8 Netgear wndr3700 router

Have two AppleTv's that home sharing stopped working on. Windows 8 Pro, Netgear WNDR3700, Dell 9100 XPS. Have gone through two calls with Appletv support but no permanent fix. Homesharing says it's on. on the appletv's and itunes, all with the same id. One call had me power cycle my Cox cable modem, Netgear router, PC and Appletv's but no go. Second call had me disable Port scan and DOS protection plus change NAT filtering from Secured to Open.This worked for a couple day then nothing. Windows firewall is on, inbound trafic allowed from itunes.
PS3 and iPhones work fine on wireless
Anyone have other ideas? Thx.

This definitely helped. Trying this pointed to my PC. Turned out airplay was not loading when iTunes was started up. Had to restart my PC and then airplay loaded when I started up itunes. Once airplay was active home sharing worked on all my ATV's. I'll have to monitor and see how long this lasts.

Home sharing stops working in 11.2.0.115

I have a large library on iTunes 11.2.0.115, running on a Windows 8.1 computer with 12GB RAM and abundant processor and disk. I'm finding that Home Sharing stops working after one session, and then I have to turn it off and back on, re-entering my Apple ID and password. Some of my other devices have an easier time than others, but none can find the library once it stops working. Quitting and restarting iTunes, and/or rebooting do not work. Disabling IPV6 doesn't work.
The one that sees the library best is my AppleTV V3, updated to current firmware. My iPhone 5S on IOS 7.1.1 almost never sees the library, and neither does my iPad 2. My iMac Air sees the library after restarting Home Sharing.
I've looked and see lots of threads about this here and elsewhere. Are there any logs or anything I can look at for clues? Is there a way to get help from Apple (without paying per incident?)
I have turned on Match, and that seems to work pretty well. I'm looking for central play counts, and shared playback of lossless files as my primary wants. My whole family has Apple iPhones, and I'd like them to be able to use this library.
Any ideas are appreciated.

Hi jfschroeder,
If you are having issues with Home Sharing from iTunes on your PC, you may want to follow the steps detailed in this article -
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
It sounds like you have already done some of the steps but it would be good if you can complete them all.
Thanks for using Apple Support Communities.
Best,
Brett L

My home sharing stopped working on my iphone, ipad and apple tv

Hi, my remote app to use home sharing stopped working on my iphone, ipad, and apple tv, have tried turning the windows firewall off but still does not work?

make sure the computer firewall or router does not block the shared lib feature

Home sharing stopped working on my Apple TV

Home sharing stopped working on my Apple TV

Thanks
I don't need to try this yet I'm not sure what I did but after yet again unplugging atv, plugging an Ethernet cable in as our airport express stopped working after latest updates too, unplugged Ethernet and attempted a wireless connection it worked! For some reason after 4 days of not connecting the air port express works again! And atv is recognising home sharing.
Updates are set to auto for atv so perhaps a patch there? Or just lucky combo of things I did?

Home sharing not working between itunes and apple tv, I've read all help articles I could find... still nothing

Hey there!
Here's every detail of the problem:
1- My iTunes (10.5.2) doesn't give me any options for apple tv in any menu. Some troubleshooting article I remember said something like «go to Settings - Apple TV - Always Search for Apple TVs» or something like that, yet my itunes settings have NOTHING for Apple TV.
2- Following all setup instructions and usual troubleshooting solutions, i KNOW that all options and settings available to me are set correctly and everything should work normally, yet my iTunes shows no recognition of my Apple TV AND my Apple TV «Computers» menu is nothing but a «Home Sharing is turned on, make sure that all Home Sharing devices are using the same Apple ID account» message.
3- Of course, yes, all my devices ARE setup with the same Apple ID account, with Home Sharing turned on everywhere. Also I'm not using a Firewall, and none of my devices have any trouble connecting to my one and only router, all at once.
So I figure the main problem is my itunes acting like Apple TV doesn't exist. Any ideas/solutions?
Thanks in advance.

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

Home sharing stops working with Apple TV after about one hour.. Apple TV drops my MAC and says Home Sharing not available.

Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
I have home sharing turned on in iTunes 10 no issues their
Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
About an hour later, home sharing shows up in Apple TV again..
Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
I have home sharing turned on in iTunes 10 no issues their
Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
About an hour later, home sharing shows up in Apple TV again..
Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

IPad home sharing stopped working w/ ios7

Home sharing on my iPad just hangs.
I have a large video library, so it took awhile to load it under ios6, but now it has stopped working altogether. The little wheel just keeps spinning around and around, then after about 5 minutes the video app crashes. There's some Quality Apple Software™ for you...
I've tried logging out of home sharing & logging back in; power cycling all devices, etc. I'm pretty sure the problem isn't with iTunes, because my Apple TV is loading up the entire video library in a matter of just a few seconds.
Is there ANYTHING I can do to get home sharing to work on this iPad 3?

I am having this exact same issue on an iPAd 2 and iPad mini in videos. I also have this issue in Music on a 4s. After many attempts, turning on/off home sharing in itunes, rebooting, and esetting the entire network settings in the 4s, because Messages wasn't sending.. The 4s is finally filling in the circle as it tries to connect. I have a large video and audio library (Apple's seen a lot of income from me), but the 20min to load n the 4s is absurd.
Still can't get Video to connect to home sharing on either iPad. I've been trying many times for this 'magic' attempt to happen, but so far no luck. Very frustraed right now.

After installing ios 5, home sharing stopped working with iPad 2

After I've installed iOS 5, Home sharing stopped playing on my iPad 2.
I can SEE the content but the movies app simply hangs when I try playing it.
I can still play the content on an iPad 1 though..
Has anyone encountered something like that before?
P.S.
Using iTunes 10.5 on a PC running windows 7

After installling iOS5 the Videos App on my iPad2 takes forever to start films and TV shows from home sharing, if at all. I get a black screen after starting the film which can last between 10 seconds and a few minutes.
I've also noticed that I can't get the status of the film (volume, time etc.) to show when tapping the screen.
On top of all that, after having solved the issue with the TV shows being doubled and tripled up, I've noticed that the covers for movies are often on the wrong film.
Help!! Please!!

Upgraded itunes to 10.7 and home sharing stop working

I upgraded itunes to 10.7 and home sharing on the Apple TV stopped working. That is why I bouught it. Is that it? Is it now a boat anchor?

Hello tollgater,
Thank you for using Apple Support Communities.
If home sharing is not working take a look at this article. It has information for iOS and OSX.
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Have a nice day,
Mario

Home Sharing stopped working ATV2 and 15" Macbook Pro OSX 10.7.2 & iTunes 10.51 (42)

I was working fine up until yesterday evening. I've tried everything from restoring and reseting the ATV2, restarting and reinstalling iTunes, turning homesharing off and back on again.
Also I can't use Airplay from my Iphone 4S or my Ipad2. Both problems starting at the same time.
I found some solutions for Win 7, but what about OSX?

Sounds like a lot of folks are having this problem with home sharing (me too) between the Apple TV 2 and iTunes... For me, it seems to solely be a problem of the Apple TV as my iTunes Home Sharing library is always available through Remote on my family's two iPhone 4Ss and iPad 2.
Out of curiosity, is anyone who has a hard-wired ethernet connection to their Apple TV experiencing this problem of Apple TV and iTunes Home Sharing not connecting?
After spending so much preparation time before purchasing the Apple TV last week (Handbrake'ing all my DVDs over the past month), it is truly frustrating to see that this device is not currently functioning as it should.

I upgraded my iTunes to 11.1, and upgraded my iPad to OS7 as well as my iPhone. Suddenly my home sharing stopped working with my apple TV.

I installed the iTunes 11.1 update, upgraded my iPad to iOS7 and now my AppleTV does not see my home sharing. What the heck is going on?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

ITune home sharing stops working if I enalbe WIFI sync for my iPad

I am using iTune 11.2.0.115 (64bit) on win 7 fully updated to May 28, 2014 win-updates. After upgrading to latest itune 11.2.0.115, I have noticed when I enable "Sync over WIFI" in my iTune for my iPad or iPhone, the iTune home sharing icon just disappers from left side panel and will not share no matter what steps I take. I have read and followed all the steps for trouble shooting home-sharing for itune. Such as re-install, disable ip6 etc...
I share my media out of a win 7 and I have another win 7, Mac, apple TV, ipad and iphone which they do not see my main libirary until I un-check the sync over wifi. However Mac and the Other win 7 can see each other's shared library.
I can re-produce this problem each and every time.
thx

Hi Rick9814911,
If you are having issues with intermittant disconnects when using Home Sharing, you may find the following article helpful:
Apple Support: Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Regards,
- Brenden

Home Sharing stops working with fast user switching

I have a late 2013 iMac running Mavericks. The main account has my iTunes library with Home Sharing enabled. The AppleTVs and IOS devices can see the Home Share and it works well. But, it stops working when user accounts are accessed on the Mac.
For instance, as soon as I select "Login Window..." from the fast user switching menu, the share is lost. I did not log out, iTunes is still running. I simply showed the login window. All IOS and ATVs loose the share. Switching to another user also stops the share. It's as if iTunes is completed halted and not allowed to run in the background.
When moving from the login screen back to the user account where the iTunes library is located, the home share is restored. Likewise, moving from a 2nd user account back to the main account where iTunes is runnning restores the home share.
I have a MacPro running Mountain Lion, and it works fine. The iTunes library is always available for the devices, even if multiple users are signed into the Mac, or if the Mac is on the login screen.
Any work around for Mavericks? It competely breaks the entire media ecosystem if every device looses the home share if someone tries to use their account on the Mac.

And just like that I may have found the solution! IT suddenly occured to me that one of the settings that got changed when we imported my wife's profile was a change to the sleep settings. Previously, I had had my iMac set to never go to sleep, since it shares our media with the rest of the house and runs eyeTV to record TV shows and such. For a little while after my wife's account was imported the settings to changes so that the computer would go to sleep after 15 minutes. I'm not totally sure why, but I think having that set up somehow meant that when we switched accounts my other account just "went to sleep" and therefore stopped sharing the iTunes library. After I noticed the change and switched the computer back to "never" for sleep the problem seems to have stopped.
So perhaps check your sleep settings? That seems to be the only change I can think of that got things working correclty for me. I'll keep digging though and see if I can find any more helpful info. Good luck!

TS1741 Home Sharing stopped working in iTunes 11.04

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