TS1741 I can't get my remote app to connect my iPad to my Apple TV

I can't get my remote app to connect my iPad to the Apple TV

Meanwhile, since Apple does not read these forums, I suggest we all leave comments on their feedback page: http://www.apple.com/feedback/appletv.html
That way they'll at least know a bunch of us are having this issue.
Hopefully Apple will issue a fix soon.

Similar Messages

  • TS1741 I can't get my remote on my iPhone 4s to open so I can use it for Apple TV.

    I can't get my remote on my iPhone 4s to open so I can use it for Apple TV.

    Try a reset, by pressing and holding the home and power buttons until the white Apple logo appears.

  • TS1741 how can I use the remote app for my Apple TV when I am using the Apple TV away from home!?

    I'm traveling and using the Apple TV at the hotel but the remote app is not working cause I can't turn on home sharing from my p&c, cause its not here

    Most hotels tend to require a login to the network via browser, which the ATV doesn't have. You won't be able to access the network for any functions if that's the case.
    You may want to contact someone at the hotel to clarify.

  • I can't get into the App Store on my iPad

    I just download a game from the App Store a day a go games not working so I went to write a review but I can no longer connect to the App Store.is it me or is the App Store down?

    Thanks for the help.when I went and read my own question I realized i did not give all the facts.what I ment to say is I could get on the App Store but I could not download any thing or update it would say cannot connect to iTunes Store.anyway I have sovled the problem by doing a reset suggested by another post I found.thank you guys for your help.

  • HT201272 I previously downloaded iphone apps and stored them on my phone and computer. Now I want to download them to my ipad but my iphone bit the dust. how can I get previously purchased apps to my new ipad.?

    I purchased an application that offered all kinds of books, imbedded within, at no cost...now on IPAD all like books, study guides, are imbedded for purchase. I dont see why I have to pay for the application twice...It was Olive Bible : offering on my phone at least 5-10 different  translation, plus 20+ books by the old Church preachers dating back to the reformation forward. Please advise how to access my iphone apps...already paid for...to install on my ipad.

    If they are still in the store and you are signed in with the same account (and they are compatible with iPads) then you should be able to download them on your iPad via the Purchased tab in the App Store app - you may need to tap the 'iPad Apps' button at the top left of that screen and select 'iPhone Apps' instead.
    Or if you have on your computer's iTunes you can connect the iPad to your computer and select it on the left-hand sidebar (on iTunes 11 you can enable the sidebar via option-command-S on a Mac, control-S on a PC) and then use the Apps tab on the right-hand side of iTunes to select and sync them to your iPad.

  • Can't get iPhone Remote App to work

    I'm running iTunes 10.7 on OS-X10.6.8 and trying control using an iPhone 4S running iOS 6.0.1. In theory I should be able to link via my AppleID OR by some other passcode authenticated technique. Neither seem to work at all.
    Both seem to be happily talking to iTunes/AppStore and are on the same network.
    Any ideas or recommended threads to look at?

    Problem Solved, Just had to play around with the firewall settings...
    Cheeers !

  • Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

    Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

    Download Past Purchases
    http://support.apple.com/kb/HT2519
    Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

  • TS1741 Remote app on my iOS devices control my apple tv, but won't turn my newest gen apple tv on when i open the app.

    Remote app on my iOS devices control my apple tv, but won't turn my newest gen apple tv on when i open the app. It used to turn my previous gen apple tv on. Remote app controls apple tv just fine once i turn it on with the provided remote control. Help?

    Hello CournteyGould3,
    Congratulations on your new Apple TV!  I found an article with steps you can take when your remote app can't connect to the Apple TV.  I recommend following the steps in the article below (you can skip any steps you have already taken):
    Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV
    http://support.apple.com/kb/TS1741
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Can you set up Remote app to Apple TV without original Apple TV remote?

    I lost my Apple TV remote, so I tried looking up other ways to control my Apple TV. I found the Apple Remote app, but I can't get it to work. The setup information I found indicates that you have to turn on home sharing on the Apple TV, but that can't be done without a remote. Obviously I don't have a remote right now, so I'm trying to find out if there's another way to get my Remote app to work on my Apple TV without the original remote. Can anyone help?

    Can be done. All you need is your iPhone/ Ipad.
    Learn how to set up your Apple TV (3rd generation) using an iOS 7 device.
    With Apple TV software 6.0 or later, you can set up your Apple TV (3rd generation) by transferring the following from your iOS 7 device:
    Wi-Fi network and password
    iTunes Store account
    Language and region format preferences
    System requirements
    To use your iOS device to set up Apple TV, you need the following:
    Apple TV (3rd generation) using Apple TV software 6.0 or later
    One of these iOS devices using iOS 7 or later
    iPhone 4s or later
    iPad (3rd generation or later)
    iPad mini
    iPod touch (5th generation)
    Setting up your Apple TV
    Follow these steps to set up your Apple TV (3rd generation) using your iOS 7 device.
    Connect your Apple TV to your television and power and wait until your Apple TV displays the setup screen.
    Unlock your iOS 7 device and ensure that Bluetooth is enabled. Also ensure that you are connected to the Wi-Fi network you want to use with Apple TV.
    Touch your iOS device to your Apple TV and wait for the prompts to appear on your iOS device and Apple TV.
    Enter your Apple ID and password on your iOS device.
    Choose if you want Apple TV to remember your Apple ID password, and if you want Apple TV to send data to Apple.
    This does not change your iOS device preferences.
    Your Apple TV will start the configuration process, including connecting to your Wi-Fi network, activating Apple TV, and setting up your iTunes Store account.
    When complete, your Apple TV is ready to use.
    Troubleshooting tips
    If you encounter an issue setting up your Apple TV using an iOS device, try the following:
    If the Automatic Setup screen doesn't appear when you touch your iOS device to the Apple TV, verify that you:
    Have an Apple TV (3rd generation) using Apple TV software 6.0 or later.
    Use a supported iOS device with iOS 7 or later.
    Note: iPhone 4 and iPad 2 are not supported.
    Verify that your iPhone is unlocked and that Bluetooth and Wi-Fi are on.If the issue persists, press the Sleep/Wake button to lock your iOS device, then press the Home button and slide to unlock and try again.
    While configuring your Apple TV, keep your iOS device within 10 to 15 feet of your Apple TV until the configuration process completes.If you go out of range or the setup doesn't complete, restart your Apple TV by unplugging it from power for a few seconds and then reconnecting it.
    If you are still unable to set up your Apple TV with your iOS device, you can set up your Apple TV with the included remote instead.

  • How can I get the iBook app on my Mac to backup ePubs I created with Pages on my iPad? Only seems to want to work with purchased from the ibook store.

    How can I get the iBook app on my Mac to backup ePubs I created with Pages on my iPad? Only seems to want to work with purchased books from the ibook store. The problem is, once I create a document in Pages and turn it into an ePub to be opened in iBooks, I delete the document in Pages, because I don't need two copies taking up space on my iPad. Before Maverick, iTunes would backup everything in my iBook app on my iPad. If something ever happened to my iPad, all of my created ePubs would be lost and I would be screwed. I suppose I could keep everything on Pages and go to iCloud and download my documents to my Mac, but that is a lot of steps. I may have to do that if there is no other way, but I am hoping someone will have the answer for me. Pretty disappointed in iBooks app for Mac at this point.

    iBooks only syncs purchased books. Others must be synced in iTunes.

  • HT1203 Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? Do I need a home computer,

    Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?

    You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
    http://support.apple.com/kb/HT5262\
    However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
    So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
    Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
    P.S  audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on.

  • HT204053 If I have an apple ID for myself and my wife has just got a iPhone for the first time how can she get the same apps as I have for my iPhone and iPad

    If I have an apple ID for myself and my wife has just got a iPhone for the first time how can she get the same apps as I have for my iPhone and iPad by getting it off my iCloud?

    She can't from iCloud without setting up your iCloud account on her phone. But just sync the same apps from your iTunes Library on your computer to her phone.
    Your wife should setup her own iCloud account - which is separate to the iTunes Store accounts.

  • Can I use the remote app on my iphone to link with the ipad2 ?

    Can I use the remote app on my iphone to link with the ipad2 ?

    This is to control the music library to be more specific.

  • I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

    I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

    ChuckPhilyaw wrote:
    I have a MacBook with OS X 10.5.8 ...
    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs  >  http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
    Be sure to make a Backup of your Current System Before Upgrading...

  • I downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?

    i downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?

    First make sure you are searching the name correctly.
    If the app is no longer in the App Store it is no longer available for download. This happens when Apple has found the app violates the agreement with the developer or when the developer no longer wants the app listed in the App Store.
    If the app is truly no longer in the App Store your only option is to copy it from iTunes on the computer you normall sync with.

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