TS1741 Remote app stopped working

Hi folks,
I'm having trouble using the remote app with my iPhone. It used to work just fine and then all of a sudden it stopped working. All I get now is that "Turn on Home Sharing on a computer" message. I've tried uninstalling and reinstalling the app. I've tried restarting iTunes. I've tried all the other applicable help suggestions on this site. Nothing works. I don't know what else to do.

Most likely because your phone or your Apple TV has lost WiFI connection to your local network. Not enough info in your post for a more specific suggestion.

Similar Messages

Home sharing with iOS remote app stopped working

In my home, I have four macs (3 minis and an imac), each with their own iTunes media library, and 2 ATVs. Home Sharing is turned on, with the same ID on all of these devices. When I operate each device natively (using keyboard/mouse or ATV hard remote), I can see the music library on each of the other devices, and play that music. I also have an iPhone and an iPad, with the Remote app installed, and using the same Home Sharing ID. On each of these, I can see each of the macs and ATVs, and the music in their individual libraries, and can play that music on the device on which that library resides. So far, so good.
What I can't do, although I could do it several weeks ago, is use the remote app to access one device, and then play music from the shared library on another device. I can see the other devices' libraries, but when I select "music" within that device, it says "no songs". This is very curious, and like I said, it worked a few weeks ago.
Has anyone seen this issue, and do you know how to fix it?
Thanks.

Glen Verran wrote:
But this is where the problem starts. While I am using the remote app, I exit the app to do something else on the phone. I go back into the app, and the app attempts to connect to my iTunes library. It fails!!
I'm having this exact same problem. I was using the remote app with iTunes on my computer and speakers connected to my airport express for months with no issues at all. It worked flawlessly. But I got the new apple tv a few days ago and had to turn on home sharing as part of the setup...and then the problems began. I started having the exact issue described by the original post: the remote app will just randomly not be able to see my iTunes library. Sometimes it works fine, sometimes it just sits there spinning for a while and eventually says it couldn't find my library. If I wait a few minutes it will eventually just start working again.
This is extremely annoying and is making me want to just return the apple tv and go back to my previous setup which worked perfectly. If Apple would at least acknowledge the problem and that a fix will be forthcoming, I would be satisfied.

Apple Remote app Stopped working

Since update 2015-003, my iOS Remote app will not work. Does anyone know why this is and how to fix?

Hello Wrains1972,
The pairing process happens when you turn on Home Sharing.
Set up Remote app for iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT201664
Turn on Home Sharing using Remote
Connect iPhone, iPad, or iPod touch to a Wi-Fi network on the same local network as your Mac, PC, or Apple TV.
Open the Remote app on your iOS device.
Turn on Home Sharing from the Remote Settings screen.
Sign in to the same Home Sharing account you used to sign in on your other devices.
After you set up Home Sharing on one or more devices, Remote will pair with those devices and you can start controlling them. You can use separate Apple IDs for Home Sharing and the iTunes Store on an iPhone, iPad, or iPod touch. For example, you can sign in to Home Sharing using one account and then use a separate account for the iTunes store.
- Judy

Fixed spooler subsystem app stopped working

Hi All,
I had "spooler subsystem app stopped working..." and found solution that may help you to fix your case.
I don't know some how vista turn off LDP port after installing new printer driver and leaves only Internet client port only. That why the printer spooler service failed to start. Solution is:
1. Go to Programs and Features in Control panel > click Turn Windows features on or off
2. click + sign of Print services
3. Select LPD and LPR. You should remove Internet Printing Client. > restart your PC to ensure there is no error of spooler service.
4. Add your printer driver again.
It worked for me. Let try.
Chan

Usually the driver crashes and preempts the print spooler. the famous HP LJ 1020 made an expert on printing, because the driver is faulty. read on... IF you have the HP LaserJet 1020 then the fix is found all the way down on this reply.
you have two options:
OPTION1
www.TheComputerManual.com and buy the ebook there it will help you solve your problem and others. go to the end of this to find another link for the print spooler fix .
Chapter 1   7
First things first, Don't forget to LOL   7
Before OOB (Out of the Box)   8
Out of the Box Experience   9
Single Click or double Click?   10
The Start button, Start Menu and Taskbar   11
MY Computer or Computer   14
The RUN Dialog Window   18
Copy and Paste (Ctrl C, Ctrl V)   20
The Undo and Redo Commands   23
Selecting and copying multiple items   24
Drag and Drop   25
Create a new folder   27
Browsing for files and folders, file proprieties   28
Address Paths   34
Screen captures – Screen shots   35
Working with archive files   36
Antivirus Antispyware vs. Ad-Aware or Bugs   39
User Profile cleaning and maintenance   42
Disk Cleanup – To clean your user profile   45
Users and Profile Backup   48
Wild Cards   50
Chapter 2 Recovering your computer   51
Burn your recovery DVDs   52
Creating a System Image   56
Recovering your computer from the System Image   63
Recovering your computer from the recovery partition   72
Recovering your computer from the Recovery DVDs   74
Lenovo recovery from DVDs - Example   86
Installing the Windows® OS   93
Windows® partitions and Disk Management   95
Installing Windows® OS from the CD/DVD   97
Windows® XP Professional   98
Installing Windows® 7   114
Installing new drivers   124
Problems with Automatic Driver Installation   130
Chapter 3   132
Expanding your Computer’s abilities   132
Downloading and Installing Applications   133
Installing RealPlayer®   141
Installing ITunes®   144
Burning CDs DVDs   146
Necessary Software   150
Downloading and installing OpenOffice®   152
The Insert key Problem   156
Chapter 4   157
Windows® OS and Control Panel   157
Inside the Box or inside the Tower   158
S-ATA Hard-drive Connection   159
Familiarize yourself with the Operating System   161
Control Panel   162
Programs and features   163
Backing UP your data   165
Default Programs and File Extensions   168
Folder Options   171
Network and Sharing Center   175
Internet Options   177
Windows® Update and Windows® Firewall   178
Devices and Printers   179
Add a network printer   180
Installing a shared printer   188
Sharing a printer   189
Troubleshooting the printer   191
Device Manager   197
The Notification Area   198
Microsoft SyncToy   201
WinMerge   206
Chapter 5   209
Troubleshooting   209
Troubleshooting your Windows Start-Up   210
Hard Disk tools   212
System Restore   216
Troubleshooting your PC – Msconfig   218
Troubleshooting your computer - The SysInternals® Tools   222
ERD Commander   230
Troubleshooting your printer and print spooler   231
Chapter 6 Networking   234
Network IP addresses   235
Setting up your network   236
Network Overviews   237
Tweaking your Verizon DSL network   239
Troubleshooting your wired network connectivity   243
Connecting to your wireless network   248
Troubleshooting your wireless network   252
Transferring or migrating data to the new computer   256
Remote Desktop   272
Remote Desktop Options   278
Windows® Firewall in Windows® 7   282
Chapter 7   286
More Fun Stuff   286
Manage an IPOD® with ITunes®   287
Downloading YouTube® files for iPods.   297
HandBrake   299
Manipulating CDs DVDs and ISOs   300
Video LAN Player VLC player   305
Virtual Machines   306
or
OPTION 2
www.gameaddict.eu where you'll find a tutorial for the print spooler and search for "print spooler" to find the thread, or HP 1020.

The remote controls stopped working

I bought with an official Apple dealer the new i Pod Shuffle (generation 3) to use during my bike rides. After the first ride the remote controls stopped working and the voice over feature spontaneously started repeating the songs title. As well the volume control stopped working altogether. I didn't have time to return the Shuffle after only a week so I disable the voice over feature and keep on using my Shuffle with no volume adjustment, fast forward etc ….
After a visit to the Apple website I saw that several owners complained about this problem and assumed Apple would know about it and be ready to offer a fast solution. So picked an official Service Center as close as possible from my location.
First shock the Service Center was dirty, the paint obviously several decades old and faded, the light kept to the minimum.
Second shock not Tech on duty to check something as simple as a headsets. I realized there was no way to have a fast resolution to my problem. The Shuffle will be send to a regional repair center, I could have save the trip and just go to an Apple dealer. What the use to have Service Centers if they don't provide service?
Now when a product is returned, after 25 days of ownership (can't say use), a product designed by a company with the reputation of Apple you expect some kind of sign that the company is sorry, stands behind it's product and will do all possible to solve the problem. WRONG.
Third shock. The person who took my Shuffle obviously never saw a Shuffle generation 3 before or even knew it existed. She explained over and over that I may (but it sounded more like I will) be charge for the repair. Even asked me to pay upfront a basic fee to cover the time of a Tech checking on the product. And that the Tech will give me a quote if I am to be charged. Furthermore She found tons of reasons why eventually I would be charged to repair the product, however no technical person ever checked on the product. Well I guess only users read messages on Apple website not employees of Apple.
So what now? I am suppose to receive an E-mail in 24 hours to 5 working days, in which I'll be explained the result of the Tech investigation.
I guess most owners of Apple products have a better experience with the Customer Service or where the reputation of Apple being a “cool” company comes from? But based on my experience it looks like Apple's products and Apple's Customer Service may not meet Apple's reputation or customer's expectations. Or am I asking for too much?

I seriously doubt you were at an Apple Store and you were not dealing with Apple employees. You were dealing with a 3rd party shop that does work on Apple products.
Don't know where you are located but you could contact Customer Service at Apple and complain but they are somewhat limited it dealing with a 3rd party company. But they will at least have you complaint on file. Or you could attempt to find an actual Apple Store and take your Shuffle there. Or you could try one of the workarounds listed on the threads here.

IPhone 4 Remote App Not working

Hello,
Sorry for posting another 'not working' thread, but having searched the forum I cannot find my answer.
I am not very technical, but I have iTunes and an iPhone 4.
I have the remote app and the app has worked perfectly up until recently.
I have upgraded iTunes to 10 and also my antivirus.
Now I know alot of these things could be caused by the firewall, but I have allowed iTunes to be let through the firewall and I have switched off the firewall in the past to ensure it was not this.
When I switch on the computer and open iTunes then go to the remote app it works. It is when the iPhone 'sleeps' that the library wont re connect, OR if i have been using iTunes and then try and start the remote that it will not work.
Any ideas at all as it is so frustrating. I am not technically minded, so switching router channels etc and proxy settings/DHCP etc dont really make sense to me.
I have tried rebooting everything including the router, but believe it is something simple as it was working prior to iTunes 10.
I am running a PC on Vista
Thanks
Steve

no I use both ipad2 iphone4 with remote app and have no issues with ios
try removing the setup and start over

Mail app stopped working after upgrade to Mavericks

Dear All,
I have updated from Mountain Lion (Macbook Pro 3,1, 256SSD) to Mavericks, and mail app stopped working.
That means - when I click the icon - the app does not work.
I can see that it downloads mail - as when I click it I receive notifcation that it has downloaded some mail, however I cannot open window. Sometimes I manage to open it, but it is totally unresponsive - I cannot change or click anything in it.
I have tried repairing disk permissions but without any success.
Moreover if I run mail app and try to click "new message" from the top bar, the window that appears is somewhat mixed with my wallpaper backround (I can see fragments of it).
Please help me, as I had there a few gigs of precious mails that I don't want to lose...
Thank you in advance!
Olek

Do a backup.
Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.
Copy the line below.
~/Library/Containers/com.apple.mail
Select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won’t see it.
Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Relaunch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library Directory in Mac OS X 10.7 Lion & 10.8 Mountain Lion
You might want to bookmark the command. I had to use it again after every update. I have also been informed that if you drag the user library to Finder it will remain visible.

My email app. stopped working. It doesn't open any accounts

My email app. stopped working. It doesn't open any accounts. It used to but just opens up a blank screen. Any suggestions?
Also Safari doesn't open up anything either, but used to.

try restarting the app
Normally double tap the 'home' button
all the active apps will pop up at the bottom
hold an app
once the '-' symbol appears release then find the 'hung' apps by scrolling and click the '-' symbol
click the home key
then click on mail/safari and see if that helps

Nothing but problems with the cloud! All apps stopped working.

I think I may cancel my Creative Cloud Subscription! I am on a windows 7.
All of my apps stopped working.
Photo shop quit a couple of days ago had to unistall then re install.
Now they have all quit. I am very fustrated that everything I go to do work I have to work on this and uninstall everything then re install
Please help or I am done.
Thanks Tiff

Unfortunately, this is not an unfamiliar problem on Windows 7. Did this occur after a recent Windows update?
http://www.sevenforums.com/general-discussion/294418-almost-all-programs-has-stopped-worki ng.html
Nancy O.

Apps Stopped Working and go back to the home page

Today suddenly my apps stopped working. When i would press them it would come up for a few secs and then go back to the home page. So i deleted all my apps on my ipod and figured i can dl again from my itunes. When i tried syncing the apps i got the msg: Some apps(all of them) were not synced because this computer is not authorized blah blah. I can Sync my songs/photos/vids fine. Can anyone help?

From the message you need to authorize the computer for the account that purchased the apps. See:
About iTunes Store authorization and deauthorization
ALso make sure the iPod is also sign into that account.
You can also redownload the apps directly to the iPod if you have iOS 4.3 or later, see:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Search widget/app stopped working

Nokia 700 / belle 111.030.0609
Search widget/app stopped working.
It just crushes now.
Worked fine before software upgrade.
reinstalling software doesn't help.
Solved!
Go to Solution.

Hey Alexander_S
How are you doing today?
Remove the application, connect the device to Nokia suite, go to 'my stuff' where you'll find all your previously installed applications.
Select the one you want and install.
Please let us know if you require further assistance.
Regards.
Carl
If this post answers your question, you can help others by clicking the green accepted solution' button.
Please ask your questions to the main board and not to my mailbox. Thank you.

Why did my Creative cloud desktop app stop working!

Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work! Sending me around in circles! Very frustrating and annoying!

Not sure on the error message! OS yosomvite 10.10.3.
my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
help....

IPhone 4 Apps stop working after sync

Everytime I sync my I phone my downloaded apps will not open. I can correct this by downloading another App but that is a pain. I want to be able to sync my iPhone and not have my app stop working.

I've just noticed the 'more like this' section on the right with similar problems and it appears to be a common problem with iTunes not being authorised so I have now done that and hopefully it'll be fine now. I just opened iTunes then went to store-authorise this computer.

All third party apps stopped working (crash at launch)

Ok, so there's a BUNCH of people having the exact same problem as I do (search this forum or Google with the title of this post). And I'm posting this in iPad but it does happen on iPhone too. Summary :
Often after an iOS update (but not always) third party apps stop working. When started, they flash open and then just quit.
Apple built-in apps keep working fine.
NOTHING solves the problem : hard reboot (home+power until reboot), deinstall+reinstall one/all apps, restore the iPhone/iPad, buy a new (free) app from the store to "reset" software authorization, de/reauthorize computer, reset password from app store account, deinstall app and then reinstall using the iPad directly (not via iTunes), etc.
I have one iPhone 4 and one iPad with this issue.
Oddly enough, on the iPad, only apps that have recently been UPDATED crash. Apps that were present and left alone on the device keep working. On the iPhone, there was an iOS update so everthing was reinstalled and therefore doesn't work anymore.
Strangest thing : reset the device to make sure nithing is open in the background, launch an app, app crashes and returns to springboard, double click "home" and... tadaam, the crashed app is in the list of open apps. On the iPad, 4-finger slide does even go to that app's screen (which is pitch black).
As I said, 30 minutes of googling revealed at least 50 identical cases. All seem related to iOS 5.1. My iPhone rune iOS 5.1.1 (that was the upgrade) and my iPad runs iOS 5.1 and I'm NOT doing the update until I can solve this crazy thing.
Please, all, HELP !
Thanks in advance.

Please, Alan, I know my message might be a bit long, but do read it! I DID try that and absolutely everything else that was mentionned in the other posts about this subject. Nothing works. And it doesn't work for the others either, not just me.
The only thing I can think of right now is to put the iDevice in DFU then make a clean install and configure it as a new iThingy. This looses all stored data and config so it's a pain in the a... and I won't try it unless I'm pretty sure nothing else can be done. And I'm not entirely sre it'll work, either…

Reminders app stopped working

iPhone 5 (GSM) on iOS 8.3.
I noticed that my Reminders app wasn't syncing with iCloud via wifi or LTE, so I turned off/on the setting in iCloud. The app stopped working at all after that. When I open the app, nothing shows up at all, not even a default list. When I try to use Siri to remind me, Siri will say that the reminder cannot be made.
I tried restoring iOS then restoring the backup, same thing still happened.

Hello gotlactose,
I'm sorry to hear you are having these issues with your iPhone. If you continue to have issues with Reminders either launching or syncing, you may find the troubleshooting steps outlined in the following article helpful:
Get help using Reminders in iCloud - Apple Support
Sincerely,
- Brenden

TS1741 Remote app stopped working

Similar Messages

Maybe you are looking for