TS1814 Does anyone know how to sort out an a problem i have with updating my iPhone "an unknown error occurred (1602) can anyone help?
I have an error message on my laptop which says " Unknown error occured (1602)" anyone know how to get past this?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.
Similar Messages
-
i am getting an error ...unable to restore iphone "iphone" unknown error ocurred (-1) and the iphone is stuck on itunes connection sign. any idea how i can restore factory setting it is ne iphone 3gs with ios 5
This is indicates a hardwre issue:
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
Use recovery mode to restore your device
Related errors: 1015, “The required resource can't be found.”
You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
Quit virtualization software
Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.
Resolve specific iTunes update and restore errors -
the ipad cannot be synced. an unknown error occurred -50
Go here:
http://support.apple.com/kb/ts1314
delete the cache that corresponds to the photo app you're using (iphoto, or aperture or anything else) -
Hello!
First of all my thanks in advance for your help.
I have tried several time to download iTunes 64bit and everytime I get the same error? I've been using computers for 30 years and I thought I understood them, apparently not. (bummer). Any help I can get would be greatly appreciated!
MaxTry the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes -
Does anyone know how to sort pictures into albums on the iphone 3g. many thanks
does anyone know how to sort pictures on the iphone3g. many thanks
This will explain how:
iPhone, iPad and iPod touch: Syncing photos via iTunes, http://support.apple.com/kb/HT4236 -
Does anyone know how to turn off the pop-up iCloud log-in window on iPhone 5c. I have no desire to use iCloud. I have turned off iCloud in settings but that does not seem to deter the pesky little pop-up from continually asking me to log-in
ThanksPop up usually meant that icloud activation lock is still on on Apple servers. In order to deactivate you need to turn icloud back on by signing in and then sign out properly. For your sake I hope that you know the password.
-
I have lost sound on my iPad in apps unless I use headphones ,does anyone know how to get sound back without them .I have used the mute volume on the bar at bottom of screen and the slider volume control there only shows when headphones are plugged in !
I also tried resetting settings all to no avail ...I looked up some advice and watched utube video advice on how to fix without success..
The volume control button on side does not work ,I got the iPad last August and wonder if it is a fault that means I must return it for replacement from where it was purchased ?The Retrospect you used way back when is no longer around. The company was sold and that company produced a new version of Retrospect - Retrospect 8.x
So, as you've been told, you would have to be running a Tiger system with an old version of Retrospect software (5.x or 6.x - you would need to know) assuming you can find the software.
As best I can remember you cannot extract files from a Retrospect backup except using the software since Retrospect did not normally make a file by file backup rather it created an archive of the files in the backup. I'm assuming that the EMC/Retrospect people have told you that old Retrospect backups are not accessible by Retrospect 8.x? -
I am trying to upgrade from Tiger to Snow Leopard. When I insert the disk and install starts, it states "This disk is used for Time Machine backups" and Mac OSX can't be installed. Does anyone know how to correct this (since Tiger doesn't have Time Machine)?
http://support.apple.com/kb/TS2986
-
Anyone know how to stop the "activate" box from blocking usage of a perfectly legal copy of Ilisten? I want to help my dyslexic grandson and this box, including the activation code, keeps popping up, keeping me from using the software. I activated the program and did a few profile building sessions, now it pops up each time I start the program, blocking me from using it. Help sure would be appreciated.
JayI looked at your post this morning and did not know enough to respond, other than to find out that links to iListen now go to newer, renamed software. Considering it's been nine hours with no response, I'm suspecting few people here have experience with that software. You could contact the current copmany that used to sell that package and see if they have any archived support info.
BTW: please check you entry for "Mac OS" in your profile. It says iOS, which cannot run on an iMac. iOS is the system for phone and iPads but can't run on Mac computers. Do "About this Mac" from the Apple menu and see what it says about the OS version. Should look like this:
If the "Processor" line says "Intel," you have a newer Mac than the old modles this forum covers; Intel iMac have their very own forum here:
iMac (Intel) -
Firefox does not know how to open this address because the protocol (Sims3) with any program connects
can you help me plzWas the message sent from Microsoft Outlook? When you embed an image in a message in Outlook (at least up to version 2003), it creates a hidden attachment for the image and then inserts a "cid" reference to it. If the attachment gets stripped for any reason then the "cid" reference is useless: Outlook does not store the original URL or path to the image.
Edit: By the way, which webmail site has this problem? -
Anyone know how to capture old footage that doesn't have "timecode"?
Anyone know how to capture old footage that doesn't have "timecode"?
The time code will be present once the video has been imported, but to do that you need to use an analogue to digital converter such as, for example, the ADVC110.
As you will be using Final Cut Express and not iMovie, you should post in the FCP forum.
I have asked the Hosts to move this thread to that forum. -
Hi everyone. Every time I launch iTunes I get a message "We could not complete your iTunes Store request. An unknown error occurred (4002)." Anyone know what this is or what I need to do to stop it? Any suggestions much appreciated.
GeoffreyRe: An unknown error occurred (4002).
This might solve your problem.... -
Whenever I try and sync my iphone 5 to my itunes on my laptop it comes up with' an unknown error occured (0xE8000084)' has anyone had this and how did you fix it?
What was the full wording of the error message? Usually there is also a number or additional information.
Try placing the iPod in Recovery Mode and then restore
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I'm trying to place a phone call and when I do the 3G icon goes away and the phone just says connecting but never does. I have almost full service and only have had my new iPhone 5 for two days. Can anyone help because I can't call Sprint at the moment???
Settings > General > Reset > Reset Network Settings
-
People Please help, I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) so what can I do please help me??????????
EZZTHEKILLER wrote:
is there any other way ...
Not in your case.
EZZTHEKILLER wrote:
I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED )
Maybe you are looking for
-
Acrobat Reader 11 closes immediately, won't open pdf's
Just reformatted mioy computer and upgraded to Windows 7 Ultimate, now I cannot open PDF's - the reader closes immediately - doesn't open the PDF at all. I can't even open Reader XI by itself. I tried uninstalling and rolling back to Reader 10... s
-
I have moved pictures from my phone to Windows Live Photo Gallery many times. Today I tried on both phones (mine and my husband's) and did not get the pictures--just iconic preloads. The screen "says" it has downloaded the pictures, gives the numb
-
Tomcat 5.0 JSP ServiceFactory Error
Hi, I am running Apache 2, Tomcat 5.0, Axis on a server for deploying webservics. When I execute a command line java program it works just fine, but When I attempt to use this same code from a JSP it throws a ServiceException for ServiceFactory.newIn
-
Working with HD and SD clips for DVD Project
I am working on a project in FCP and I have clips that were shot with both SD and HD camera's. The SD was imported to FCP using the DV NTSC 48kHz Anamorphic setting and I have yet to import the HD footage. The HD footage was shot on a Sony Z1U using
-
HI EXPERT , I am working on SSIS 2012 . Excel as a Source . I have a data in excel file which contain revenue generated by Employee for client Client Emp1 Emp2 ClientA 10 20 ClientB 30 40 But number of "Emp" coming in Excel file i