TS1814 Does anyone know how to sort out an a problem i have with updating my iPhone "an unknown error occurred (1602) can anyone help?

I have an error message on my laptop which says " Unknown error occured (1602)" anyone know how to get past this?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Similar Messages

Maybe you are looking for

  • Acrobat Reader 11 closes immediately, won't open pdf's

    Just reformatted mioy computer and upgraded to Windows 7 Ultimate, now I cannot open PDF's - the reader closes immediately - doesn't open the PDF at all.  I can't even open Reader XI by itself.  I tried uninstalling and rolling back to Reader 10... s

  • Problem downloading pictures

    I have moved pictures from my phone to Windows Live Photo Gallery many times.  Today I tried on both phones (mine and my husband's) and did not get the pictures--just iconic preloads.   The screen "says" it has downloaded the pictures, gives the numb

  • Tomcat 5.0 JSP ServiceFactory Error

    Hi, I am running Apache 2, Tomcat 5.0, Axis on a server for deploying webservics. When I execute a command line java program it works just fine, but When I attempt to use this same code from a JSP it throws a ServiceException for ServiceFactory.newIn

  • Working with HD and SD clips for DVD Project

    I am working on a project in FCP and I have clips that were shot with both SD and HD camera's. The SD was imported to FCP using the DV NTSC 48kHz Anamorphic setting and I have yet to import the HD footage. The HD footage was shot on a Sony Z1U using

  • SSIS -2012 Dynamic unpivot

    HI EXPERT ,  I am working on SSIS 2012 . Excel as a Source . I have a data in excel file which contain revenue generated by Employee for client  Client  Emp1  Emp2 ClientA    10      20 ClientB    30      40 But number of "Emp" coming in Excel file i