TS1814 ITunes can't access the internet for updates or restores?

I'm trying to restore my iPod but my iTunes isn't accessing the internet for it. When I tired to update it it was still unable to access the internet, it can still access the internet for previously purchased songs and for the iTunes store. I'm using Windows 8. I already tried Apple's support, but I can't find an answer, anyone know a fix?
I've already done everything that is on the generic support pages

I had the same problem and this is what I did. On a side note and just a disclaimer as this may not be your issue, but helped with mine. Several months ago, I noticed that my XBOX 360 was not connecting to the live service. I disregarded it at that time because I did not use the Xbox live service much. However, several days ago, I switched security on my wireless router (Belkin N1) and found that my Apple TV could not connect to the internet, but would connect to my local network via wireless. My iMac also would connect, but no internet. I reset my router to factory defaults and found that the Apple TV was pulling a 169.XXX IP address. I had DHCP enabled on the router and I suspect this may be part of the issue, but I manually assigned an IP address to the Apple TV of 192.XXX. I also assigned a manual IP address to my iMac. Now both connect successfully, but is odd how I had DHCP working on both ATV and iMac before and were working. I've tried the Apple TV via wireless and wired and had the same problem before assigning a manual IP address. I assigned a manual address to the XBOX and it now works. The XBOX was also pulling a 169 IP address.
Like I said before, this may be an issue with my router giving out or may be an issue with Mac products but I am not completely sure. I just know that manually assigning the IP address made both systems access the internet now.
Hope this helps and if anyone else has a solution, please post.
Thanks
Brandon

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Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
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Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
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netsh winsock reset
Hit "ENTER" key
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If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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Thanks.
link.

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3. Turn off proxies, if selected.
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TS1814 ITunes can't access the internet for updates or restores?

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