TS1843 Not receiving apple mail. Connection Doctor says not connected to server. Yet receiving gmail and yahoo mail.

Not receiving apple mail. Checked connection Doctor. Not connected to server, yet receiving gmail and yahoo mail.

No, I have a Mac and my email connects via our pacbell account we've had for years. However, something in the Preferences/Accounts is not correct I am guessing. Also, it asks for the password and if I put it in and click save through general or viewing, it's NOT saving it and still not allowing me to get email. My husband tried reading about this through our AT&T acct and said to change the incoming server to imap.mail.yahoo.com and outgoing smtp.mail.yahoo;[email protected], but now I can't receive or send any email on my Mac. In advanced not sure if it should be Port of 465 or 900 something or other and SSL checked or not. I called AT&T and they want to take over my machine by charging $15/mos for a year to fix this. Ridiculous.
So, everytime prior to yesterday, when my husband messed around with it, I was getting a POP needs password box, typed in my password, but to no avail..Then it Keychain password popped up and assumed it was the same, but there's no way to change or modify it even using the new password my husband set up through AT&T. I am at a complete loss.
I can access mail through yahoo mail and it takes me to AT&T Yahoo Mail, but no contacts are there so needless to say this is a pain.
I appreciate any assistance you can give me so I can get back on my email as I have for 4 years.
Thanks Hackintosh...I look forward to hearing from you....you can use the email above and it will come to me through my yahoo web page....Thanks again and let me know if you need any other information. If you respond on here, I may not get the answer from you as I didn't know you responded until I came on discussions. THanks

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E51 Gmail and Yahoo mail box access

Dear All
I was trying to configure the gmail and yahoo mail accounts in the new E51 which I have bought. I have correctly configured the mail setup with the correct username and password. But I am getting an error "Invalid Mail for exchange credentials. Check credential settings". The pop up is coming repeatedly on the phone even if am not using the same.
Please help me out for the same.
Thanks in advance.
Regards
Joseph

Hi Guys!
I'm sure by now your problems are solved. Nevertheless, let me simplify this for you. I have both my Gmail and my Yahoo mail setup on my E51 and they work beautifully. One thing you should be aware of is that while Gmail offers mobile & POP access free, you need to upgrade to a business account in yahoo to avail the same. That being said, here are the settings for each:
For Gmail:
Connection Settings > Incoming E-Mail
User name: Enter your complete Gmail e-mail address including '@gmail.com'
Password: Enter your Password
Incoming Mail Server: imap.gmail.com
Access Point in Use: Select the active data connection
Mailbox Name: Whatever you like
Mailbox Type: IMAP4
Security (ports): SSL/TLS
Port: Default
Connection Settings > Outgoing E-Mail
My e-mail address: Enter your complete Gmail e-mail address including '@gmail.com'
User name: Again enter your complete Gmail e-mail address including '@gmail.com'
Password: Enter your password
Outgoing Mail Server: smtp.gmail.com
Access Point in Use: Select the active data connection
Security (ports): StartTLS
Port: 587
User Settings:
My Name: Whatever name you'd like to appear in your sent emails
Send Message: Choose 'Immediately' if you would like your phone to connect to the internet and send the message everytime you send an e-mail. Otherwise choose 'during next connection'
Send copy to self: Choose yes if you would like a copy of all mails that you send using your mobile, to be sent to your inbox too.Otherwise choose No.
Include Signature: Your choice. If you choose yes, enter the signature text
New E-Mail alerts: On
Reply to: If you would like people to reply to a different e-mail id then the current one, enter that.Else choose Off.
Delete E-mails From: Select Phone or Server. If you select phone, th emails get deleted only from the phone, although the header still remains till the next time you refresh. What this means is that mails deleted from you phone will continue to remain on your server and will be accessible the next time you access your mail using a PC.
Retrieval Settings:
E-Mail to retrieve: No choice here. Gmail only allows you to retrieve headers first. If you feel a mail is important you can select it and download the entire message later.
Retrieval Amount: Set how many e-mails you would like downloaded
IMAP4 folder path: This is set to 'Unix path' by default. Let it be
Folder Subscriptions: No changes required here
Automatic Retrieval: Select E-mail retrieval and set it to 'Enabled'.
Retrieval Days: All Days
Retrieval Hours: All Hours
Retrieval Intervalet it to 5 mins if you would like e-mails to get downloaded to your phone almost as soon as they arrive (Like Push E-Mail). Else select a time interval as desired.
Yahoo: (Provided you are subscribed to premium business mail)
Connection Settings > Incoming E-Mail
User name: Enter your yahoo user name only (without '@yahoo.com)
Password: Enter your Password
Incoming Mail Server: pop.mail.yahoo.com
Access Point in Use: Select the active data connection
Mailbox Name: Whatever you like
Mailbox Type: POP3
Security (ports): SSL/TLS
Port: Default
APOP secure login: Off
Connection Settings > Outgoing E-Mail
My e-mail address: Enter your complete yahoo e-mail address including '@yahoo.com'
User name: Enter your yahoo user name only (without '@yahoo.com)
Password: Enter your password
Outgoing Mail Server: smtp.mail.yahoo.com
Access Point in Use: Select the active data connection
Security (ports): SSL/TLS
Port: Default
User Settings:
My Name: Whatever name you'd like to appear in your sent emails
Send Message: Choose 'Immediately' if you would like your phone to connect to the internet and send the message everytime you send an e-mail. Otherwise choose 'during next connection'
Send copy to self: Choose yes if you would like a copy of all mails that you send using your mobile, to be sent to your inbox too.Otherwise choose No.
Include Signature: Your choice. If you choose yes, enter the signature text
New E-Mail alerts: On
Reply to: If you would like people to reply to a different e-mail id then the current one, enter that.Else choose Off.
Delete E-mails From: Select Phone or Server. If you select phone, th emails get deleted only from the phone, although the header still remains till the next time you refresh. What this means is that mails deleted from you phone will continue to remain on your server and will be accessible the next time you access your mail using a PC.
Retrieval Settings:
E-Mail to retrieve: Select 'Headers' only to retrieve headers first. If you feel a mail is important you can select it and download the entire message later. Select 'Size Limit' to set a limit to the size of e-mails that can be downloaded. Select 'Msgs. & Attchs' if you want everything to be downloaded.
Retrieval Amount: All
Automatic Retrieval: Select E-mail retrieval and set it to 'Enabled'.
Retrieval Days: All Days
Retrieval Hours: All Hours
Retrieval Interval: Select a time interval as desired.
With this done you should have no poblems accessing both, your yahoo mail and gmail on your E51 over a Wi-Fi connection or a data plan from your service provider.

My firefox locks up routinely on Gmail and Yahoo mail sites. It opens normally, and when I go to the login page, it locks ... in both instances.

My software locks up while I have Firefox open and am seeking to login to either gmail or yahoo mail.
It works well until I get to the login screen ... and then locks and will not allow any keyboard or mouse work ... except that I can get to my taskmaster and close Firefox and then everything works.
Today, for the first time, it did it on another site.
Is there a 64bit iteration?
I am using the 32 bit Firefox ... the latest version (This all began with this upgrade) on a 64 bit/Windows 7.
Thanks. rg

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]. Safe mode disables the installed '''Extensions''', and themes ('''Appearance''') in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons'''. Hardware acceleration is also temporarily disabled - the manual setting is '''Tools''' > '''Options''' > '''Advanced''' > '''General''' > [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Advanced%20panel?as=u '''Use hardware acceleration when available''']. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.org/en-US/kb/Options%20window Options]
You can check the Firefox version via '''Help''' ('''Alt''' + '''H''') > '''About Firefox'''. As of now officially only 64-bit Linux builds exist. There could be unofficial 64-bit Firefox for Windows.

Several people have signed into gmail and yahoo mail on this computer and now their ID's come up - how do I get rid of these id's

When I go to sign in to either gmail or yahoo mail and click the n mouse the list of user names of people who have logged on comes up. How do I clear this list so only my user name comes up.

See:
* http://kb.mozillazine.org/Deleting_autocomplete_entries

HT204053 My connection Doctor says its connecting to I-Cloud but the SMTP sending accounts are not merging correctly! What do I change the settings to to merge my mail.me accounts across to this?

Hello,
Yesterday under sufference I moved across to I-Cloud from my Mobile me accounts.
I had a deadline of 30th June to merge my email accounts or they would of ceased.
In order to remain compatible I also bought the Lion OSX platfrom which was upgraded from Snow Leopard.
I have moved all my .mac and .me accounts across to I-Cloud and the Connection Doctor recognises them to allow email to be downloaded,
but its seems when the SMTP part of the loggin tries to connect its booted off the mail server.
Im know that I have probably not managed to merge across competely to I-Cloud successfully and wondered if any one can please tell me the
setting I need to change under the mail preference account profiles to ensure this will work correctly.
Thanks
Denise

Hi Roger, Thanks for your suggestions. Do you think in fact that I could delete the SMTP part of the mailservers. It appears that they are dedundant as it now says it used Icloud only?
Thanks
Denise

Can't add gmail and yahoo mail accounts, though there is no problem with hotmail!

error received in case of Gmail:
1. Cannot Get Mail. "The mail server "imap.gmail.com" is not respongding. Verify that you have entered the correct account info in Mail setting.
error received in case of Yahoo mail:
1. The IMAP server "apple.imap.mail.yahoo.com" is not responding. Check your network connection and that entered the correct information in th "Incoming Mail server" field.
*** hotmail is working fine but yahoo and gmail are not! Moreover, all fields are filled properly and i am using Wi-fi without firewall/3G. please help.

Incoming Mail Server:
-Host Name: imap.gmail.com
settings...
-Use SSl: ON/OFF (i tried both)
-Authentication: password
-IMAP Prefix: /[Gmail]
-Server Port: 993
S/MIME: OFF
Outgoing Mail Server:
-Host name: stmp.gmail.com
settings...
-Use SSl: ON/OFF (i tried both)
-Authentication: password
-Server Port:587
This is my exact setting. once again..thank you very much for helping me.

Gmail and Yahoo mail say I have a virus

I typed a letter using Microsoft Word (Office 2004, Word version 11.0.0). The Word document would attach to an email in both Gmail and Yahoo email, but neither would send the email (with attached word document) and both said a virus was present. I downloaded ClamXav and scanned Office 2004; no infected files were found. I then scanned the document in question, and Clam Xav said it was infected. What does this mean, and what should I do next?

Hi, sometimes email providers just block some kind of documents. My suggestion is: compress the file in .zip or .rar format and try to send it again... it should work.
Let me know, bye

FF 33.1.1 blocks background colors and icons in Gmail and Yahoo mail.

Some web pages won't show pictures, incl. Mapquest. Problem is only on my wife's computer, Dell Inspiron 580. Windows 7 OS. This computer, Dell Inspiron 15R laptop, also Win 7, is not affected.

Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.
*http://windows.microsoft.com/en-us/windows7/turn-on-high-contrast
Make sure that you allow pages to choose their own colors.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
Note that these settings affect background images.
See also:
*http://kb.mozillazine.org/Website_colors_are_wrong

Apple Mail and Yahoo - Mail shows as opened in Yahoo?

I have Gmail and Yahoo mail accounts. When I open my Apple mail, all my Yahoo messages show as opened; Gmail does not. Is there a configuration I can perform to correct this problem? I'd like it to function like Gmail, Exchange or iCloud. Suggestions?

dddog,
Are you accessing the Yahoo email or the email on your computer as POP3?
If so this article would apply:
http://docs.info.apple.com/article.html?artnum=307009
Hope this helps,
Nathan C.

Email frozen, connection doctor say ok but can't send or receive through apple mail. Works ok when opened using safari

My apple e-mail has suddenly stopped working. Connection doctor say everything is fine (no connection problems) If accessed through safari account works fine. Also have had to "force quit" on a number of occassions. Any help much appreciated.
Am a bit miffed with apple wanting payment to fix something that appears to be a bug on a machine that is less than 1 yr old

Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

My macbook pro with OS 10.6.7 'mail' program does not send my mail through the IPS wireless, I am connected to. The message is my 'e-mail is rejected by the server'. It has been working until 5 days ago. The connection doctor says I am connected and no lo

My macbook pro with OS 10.6.7 'mail' program does not send my mail through the IPS wireless, I am connected to. The message is my 'e-mail is rejected by the server'. It has been working until 5 days ago. The connection doctor says I am connected and no log in required.
After trying lots I found now in 'Airport Utility is 'unable to detect any airport wireless devises.....'
There is no provider to be seen in airport utility and only 'rescan' is an option with no results...
even so I am connected and can browse the net receive mail etc. and the outgoing 'mail server' is set to the internet provider I am connected to.
Can you enlighten me what can I do I need to use my e-mail program urgently !!!
Thanks for your help

I'm not sure what "IPS wireless" is, but unless you have an Apple Wi-Fi base station (such as a Time Capsule, AirPort Extreme, or AirPort Express), AirPort Utility won't see anything.
You might try defining a new SMTP server to see if that will work any better.
By the way, the subject field for these messages isn't intended to hold a lot of text. Put a short description of your problem in the subject field and save the rest of your message for the body field.

TS3276 I am no longer receiving my mail. All my settings are the same and I can send mail. The connection doctor says I am connected, but I am no longer receiving anything. If you can help, I would appreciate it. Keep it simple, please.

I am no longer receiving my mail. All my settings are the same and I can send mail. The connection doctor says I am connected, but I am no longer receiving anything. If you can help, I would appreciate it. Keep it simple, please.

I can send mail through Safari and my iPad, but not through Mail. Suggestions? Connection doctor says I am connected to the Internet.

I have checked the server, checked connections, still cannot send mail.

It says: "Cannot send message using server [email protected] (MobileMe)
Connections to the server “smtp.me.com” on the default ports timed out.
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent."
The Connection Doctor says nothing is wrong and I am connected to the Internet. (Thanks.)

Mail won't send but Connection Doctor says smtp account OK.

Mail won't send but Connection Doctor says smtp account OK.
I can receive mail but can't send it from Mail 3.5. Same problem on a wired G5 and on a wi-fi MacBook (using the same account), so not hardware related. Worked fine 'till today - I didn't change anything in between times. Incoming mail no problem. Tried mail rebuild, keychain first aid, deleting the account, repair disk permission - doesn't help.
Mail's connection doctor says "smpt.xxxxxx - connection to server succeeded, no login required."
Anybody any ideas? Thanks, N

Been having the same problem for a few weeks now. This has been working just fine, and all of a sudden - nothing. The update to 10.5.6 didn't do anything to fix this either.
I've spent numerous hours on the phone with the Apple support. Seeing as the two other accounts that I have configured work with no problem, they say that this is a problem with the provider which is also the ISP. I then called the support line for the ISP and informed them of this and they say that it's a problem with the software.
Interestingly, if I send a message to somone with the same ISP, the message will go. But I can't send a message outside of the provider. Does anyone else have this problem?
Also, from another forum, they suggested rebuilding the LaunchServices database. The Apple support didn't see what that would do. But I tried it anyway and the problem still exists.
Another intesting thing is certificates. It's only happened twice, but I've received the message saying that Mail can't verify the certificate XXXXX which validates the identity of the smtp. Anyone else get this? I thought perhaps I could delete the certificate and it would magically reappear. But when I go into KeyChain, the certificate is listed only under System Root and I can't delete it.
ideas?

Can't send mail but connection doctor says server is ok

I changed my MS Exchange username from [email protected] to [email protected] but my email address remains [email protected] So I changed my account settings (I have the exchange account set up as IMAP. I can receive messages but I cannot send. I have checked the settings a thousand times, they are correct. The funny thing is the connection doctor says my outgoing mail server connection is good "Connection and login to server succeeded", but when I try to send send a mail I get "Unable to send mail, check x y z" I don't remember the error exactly because now the send button is just grayed out when I try to send from that account.

I installed Eudora and imported my mail settings from Apple Mail. I did NO entry of the server settings, it came directly from Apple Mail. I can send from Eudora but I cannot send from Apple Mail. Go figure.

TS1843 Not receiving apple mail. Connection Doctor says not connected to server. Yet receiving gmail and yahoo mail.

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