TS1967 I just downloaded the new Itunes onto my laptop. When I click on "Go to store" nothing happens. It just spins

I just downloaded the new itunes onto my laptop. When I click "go to store" it just keeps on spinning and doesn't connect to the store. I tried uninstalling and reinstalling, still happens.

Error: You are no longer signed in to Creative Cloud applications

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I just downloaded the new 4.0 an now when I click on the tab it won't even load up, it'll look like the page will show up but then it won't an the it'll look like I never even clicked on it. What is going on? Why won't firefox work?

My firefox was working perfectly before when I had the 3.6 but now it just won't load up at ALL! I've dealt with it crashing on me while I was on the internet but I've never clicked on the tab OVER an OVER again an still not even having the home page show up on my screen. Its getting really frustrating and I now really wish I'd of just left my firefox the way it was. . .can you please help me??

Please do the following. 
#Use Internet Explorer 8 or 9 and go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0.1] Do not choose "Run" when you see the prompt, but instead choose "Save" and save the file to your desktop. 
#Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box). 
#Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox 
#Finally run the installation file you downloaded to the desktop earlier. 
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation. 
'''To reset your home page, do the following'''. 
* Go to the site you want to set as your homepage. 
* Click the orange Firefox button and go to '''Options '''| '''Options '''| '''General'''. 
* Make sure it says "''Show My Homepage''" in the first dropdown menu. 
* Click the button called "'''Use Current Pages'''" to set the homepage to the one you have on the screen. 
Here are a few tips to make FF4 look like the previous version in case you don't like the new design. 
* Right click a blank part of the tab bar and click "Tabs on top" to remove the checkmark. Tabs will subsequently reappear below the search bar. 
* Repeat the same steps, but click the top one called "Menu bar". This will reinstate the text links at the top. 
* To rearrange the layout, repeat the same steps again and choose "Customize". A panel will open and while that remains onscreen, you can move elements like toolbars, buttons etc around and place them anywhere you wish. You can also drag anything you don't like into that panel and add anything you want by dragging it out of there. 
* To replace the status bar at the foot of the page, install this add-on: https://addons.mozilla.org/en-US/firefox/addon/status-4-evar/

I just downloaded the new itunes update, now I can't copying TV shows purchased from the library to my backup computer, it says the files are invisible. Never had any problem doing it until the update.

I just downloaded the new itunes update, now I can't copying TV shows purchased from the library to my backup computer, it says the files are invisible. Never had any problem doing it until the update. I have a Mac Pro G5 OS 10.6.8. The desktop hidden files app doesn't reveal the TV shows.

found a solution in a different discussion.. thank god.

TS4268 I just downloaded the new iOS7 onto my iPhone 5 and now I can not get my iMessage to activate with my Apple ID! My iPad connected just fine but my iPhone won't. Please help

I just downloaded the new iOS7 onto my iPhone 5 and now I can not get my iMessage to activate with my Apple ID! My iPad connected just fine but my iPhone won't. Please help

I would go to Settings - General - Reset - and Reset Network Settings
Try it again after the phone restarts

D/L the creative cloud upgrades fro LR 2015, PS cc and Bridge and came back a 1/2 hour later and CC indicated the d/l was complete. When I click to start LR 2015 nothing happens. I cannot get LR or PS started. Previous versions start.

D/L the creative cloud upgrades fro LR 2015, PS cc and Bridge and came back a 1/2 hour later and CC indicated the d/l was complete. When I click to start LR 2015 nothing happens. I cannot get LR or PS started. Previous versions start.

As stated in 1.:
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
Obviously, it will not harm your computer provided you follow the instructions. However, if you don't post your results in the thread where you were given those instructions, then the person helping you cannot help you further. As he asks at the end, "please post the test results on Pastebin, then post a link here to the page you created."

I have just downloaded the new itunes and now trying to update my iphone 3GS but it just freezes whilst 'backing up'. help?

I have downloaded the new itunes and now wanting to update my Iphone 3gs to the IOS 5. It just seems to stop whilst backing it up and not completing. My computer is windows 7..
helllpp

That's happening to me and I have Windows XL

I just downloaded the new itunes, but I don't know where I can downloaded the music I had as the last version I used

I just downloaded the new version of itunes, but I don't know why I can't download my music as the last version I used

Please explain.
No idea what you are asking

Just downloaded the new iTunes and now iTunes won't open at all. MacBook Pro user

Downloaded the new iTunes a few hours ago, and now after a few restarts, I get no response at all when clicking on itunes.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

I just downloaded the new itunes and i cant figure out how to update the apps on my iphone when im on my computer?

I just downloaded the latest itunes and i cant figure out how to update my iphone apps on my computer now. I go to the toolbar on the top and press search for updates and it tells me that the latest version of itunes is already downloaded or that there are no updates available at this time. Previously, i would be able to go to the apps page on itunes and then press search for updates and then download all. Then I would sync with my phone and both phone and computer would be updated. Now I can only update on the phone and I know Im going to encounter where it tells me the info for downloading is too large to do it on your phone, hence my first question.....where do I go to update my apps on my computer????

While you're in itunes, with the leftside window open, click on Apps. Then, look across the top middle of your itunes screen. You will see several choices: All, Iphone/iPad Touch, Ipad, Ipod Games, List, and Updates.
Clicking on each of these gives you a different view.
When you select ALL you will see all of your apps. When you select Updates you sill see only the apps that need to be updated. When you are in Updates you will see the Update button in the lower right corner.
Hope this helps.

I just downloaded the new iTunes and now receiving error message when I try to open iTunes!

After downloading the new iTunes when I try to open it i receive the following error message:
iTunes.exe - Entry Point Not Found
Procedure entry point kCMByteStreamNotification_AvailableLengthChanges could not be located in the dynamic link librabry CoreMedia.dll

I am having the same issue! And I have tried everything from updates, to moving the coremedia.dll file, to uninstalling and reinstalling so many times im afraid they are not gonna let me download it anymore!!! Please can somebody help??

I just downloaded the new itunes and it doesn't recognize my phone

I just downloaded the itunes update and now it doesn't recognize my phone when it is plugged in. The computer recognizes it and it charges fine, but in itunes the "Phone" button does not come up and it won't synk.

Hello,
Maybe this article can help you: http://support.apple.com/kb/TS1591?viewlocale=en_US&locale=en_US
Cedric

I just downloaded the new iTunes and it doesn't respond and locks up. I'm using Windows 7

The new iTunes just locks up and doesn't repond with my Window 7. Any ideas ?

Hi arleigh123,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US
Cheers,
- Judy

I just downloaded the new itunes software and i cant figure out how to add the music i just bought to my iphone does anyone have my solution?

how do i add music to my ipone using the new itunes software?

The process is the same as with the older versions of iTunes. The only thing that's changed is how you get to the device page for your iPhone; you tap the iPhone button in the upper-right on the header bar now. Or you can go to the View menu and select "Show Sidebar" and things will be substantially the same as they were in earlier versions.
Regards.

I downloaded the newer version of firefox but when i click on icon to bring it up the older version appears and tells me i am using an old version Help please

i want to know how to replace the newer version.

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com
For the full system requirements see http://www.mozilla.com/en-US/firefox/system-requirements.html

HT1386 My Iphone 5 suddenly won't sync with Itunes, can anyone help me? I just downloaded the new Itunes, and now it won't recognize my phone

It said that I had an update, so I updated it and now my Iphone won't connect to Itunes. Please help!

It has been shown there are problems with the latest update of iTunes and Windows computers. What you need to do is remove and reinstall iTunes, and make sure that you follow the steps in this support document exactly. http://support.apple.com/kb/ht1923. If you do not follow them exactly, you will just compound your problems. Once you do this, you should have no trouble having the phone recognized in iTunes.

TS1967 I just downloaded the new Itunes onto my laptop. When I click on "Go to store" nothing happens. It just spins

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