TS2301 Problems with installing Office 2011. Can anyone help?

I have cleaned up my Mac OSX Lion 10.7.4 - checked firewall and cookies, empied the trash, tried to download Office 2011 for Mac  various times but I always get the error unknown msg. Anyone can help?

When do you get this error?
Microsoft has a great forum for working with their products for Mac. That might be a better place to ask.
Best of luck.

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