TS2446 Although everything looks good with my account I still get the disabled account notice when I try to purchase.

I have reset my apple id and password, but when I try to purchase in itunes i still get a message saying that my apple id has been disabled.

Contact itunes support

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I successfully downloaded Lightroom CC. everything looks good, but it will not open. The circle spins about 2 times and then it just stops and I get nothing. I uninstalled and restarted my computer. I downloaded again. Same problem

I successfully downloaded Lightroom CC. everything looks good, but it will not open. The circle spins about 2 times and then it just stops and I get nothing. I uninstalled and restarted my computer. I downloaded again. Same problem

Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

HT4059 I have enough credit showing in my account but when I try to purchase a book for $.50 less than my credit, it says insufficient credit.

I have enough credit showing in my account but when I try to purchase a book for $.50 less than my credit, it says insufficient credit.

Good question. I haven't purchased an eBook, but all other purchases have been subject to sales tax (Canada).

It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information.

It shows that I have $25 on my itunes account but when I try to purchase a song it asks for my billing information. I want to use the gift card not pay for it from my credit card. Help!

Get on a computer with iTunes. Click on your email in the iTunes Store, and hit account. Change billing info to None as card type, make sure billing address is correct, and hit done. It will then save, and allow you to make your purchases.

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."

Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that.

I have 2 accounts in my family and would like to purchase some of the same songs for both accounts, however when I try to purchase a duplicate song from the second account the song says play instead of purchase. How can I get some of the same songs?

I have 2 accounts in my family and would like to purchase some of the same songs for both accounts, however when I try to purchase a duplicate song from the second account the song says play instead of purchase. How can I get some of the same songs?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

Hi Prabhuram and falez,
This issue appears where there are any inconsistencies in your catalog (generally for video files). This issue may be due to offline files, missing files, video scenes. The recommendation here would be to fix these inconsistencies and try again. If that doesn't solve the issue, please follow steps mentioned in email by me.
~Surendra

I get the following error message when I try to receive e-mail in this hotmail account: "Configuration could not be verified – is the user name or password wron

I have tried to add a hotmail account to Thunderbird because my Internet provider will stop e-mail support in the near future. I was able to add a hotmail account to Thunderbird, but I get the following error message when I try to receive e-mail in this hotmail account: "Configuration could not be verified – is the user name or password wrong?" (The hotmail website receives the e-mail.) User name and password is certainly correct. I have a 8.1 OS. Thank you.

got an anti virus that thinks it should scan email. Turn that function off.
Have a firewall, check that Thunderbird has full internet access, not some Auto rubbish that somehow fails.

HT3702 I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

How do i enable my Itunes account? When i try to purchase or update it says "Your Apple ID has been disable." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They didn't help

When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.

What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

I keep getting the following error message when I try to verify my google account.

I am trying to set up a google account and when I try to enter my verification code, I get the above message. My cookies are enabled.

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. 
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case the file cookies.sqlite got corrupted.
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly

My IPhoto Library is unreadable Tried everything recommended even deleted IPhoto and I still get the error message

Hi
I keep getting the error message (photo library is either in use by another application or has become unreadable ) I've tried everything that has been suggested, I've even deleted Iphoto and reinstalled it ,but this doesn't work, I even reinstalled Lion, without success. I've checked for virus s and that is ok. Any ideas as to what the problem is and how can I solve it.
Regards
Richard

Try this solution:
Start over from scratch with new library
Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:
1. Move the existing library folder to the desktop.
2. Open the library package like this.
Click to view full size
3. Launch iPhoto and, when asked, select the option to create a new library.
4. Drag the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the iPhoto Library on the desktop into the open iPhoto window.
Click to view full size
This will create a new library with the same Events as the original library but will not keep the metadata, albums, books slideshows and other projects. Your original libraruy will not be affected. It will still exist in case you want to try other fixes on it.
OT

My iPhone 4 refuses to save pictures and at some instances, delete my existing pictures. I take a picture, and then go to camera roll and look, but it doesn't show up. The same thing happens when I try to screenshot things; it won't save.

My iPhone 4 is severely making me mad. It won't save any pictures I take. I will take the picture, then go to view it in the Camera Roll, and it just won't be there. The same thing occurs when screen shotting things on my iPhone. Some times it won't even let me delete the existing pictures I had on my phone before this all happened. I will click delelte, then it will pause, and eventually close me out of the photos app. However, when I go to settings, it says I have 440MB of pictures on here somewhere. But I can oly see 3 pictures in the camera roll. Also, it says in the camera roll app that it is 'Restoring...' then just sits and loads and won't restore anything at all. HELP ME PLEASE. I have iOS 7.1 currently installed.

Have you Tried Clearing the The Cache in the Camera or Gallery in your Applications Area.. Go to Settings--> Applications--> Manage Applications--> Select All--> Clear the Cache in Both the Camera & Gallery Clearing the Data however might Clear you Pictures in your Gallery but if your Ok with it Give it a Shot,

TS2446 Although everything looks good with my account I still get the disabled account notice when I try to purchase.

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