TS2446 Apple Id disabled. Tried resetting password. Any other ideas?

Apple ID disabled after fraudulent charges on iTunes. I've tried resetting password. Any other ideas?

Yup, if it's fraud related, you have no choice but to contact iTS which will take a look to see what's going on.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • I keep getting an error saying my Apple ID has been disabled when I try to use VZ contacts. I have already reset my password. Any other ideas?

    I keep getting an error saying my Apple ID has been disabled when I try to use VZ contacts. I have already reset my password. Any other ideas?

    Apple ID is Disabled - Apple Club

  • TS2446 Apple ID still disable after resetting password. What is the fix?

    Apple ID still disable after resetting password. What is the fix?

    Welcome to the Apple community.
    If you have tried Apple's recommendation to reset your password, and it has not succeeded, then I suggest you contact Apple using the Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but nothing works. Any other ideas? Or is the phone simply corrupt in some way?

    On starting up my new iPhone 4s, it freezes on the apple logo. I have tried the reset buttons trick and have tried restoring again too but neither works. Any other ideas? Or is the phone simply corrupt in some way?

    Did you try to connect in recovery mode and restore without using the latest backup?
    Recovery mode and  How to back up your data and set up as a new device
    If setting up as new device does not work, you'll have to get it serviced or looked at by visiting an Apple Store.
    Did you try to remove the ipsw firmware file and restore, to make iTunes download a new copy from Apple?
    Those files are located here:
    Rename, move, or delete the iOS software file (.ipsw)
    iTunes uses "ipsw" files to restore your iPod or iPhone. If those files are unusable, then try deleting them, renaming them, or moving the file to a different directory. This will cause iTunes to download a new copy of the IPSW. When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. If removing the .ipsw file does not resolve a user-specific restore issue, then the issue is caused by other user-specific security software settings or iTunes preferences. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
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    iPhone
    ~/Library/iTunes/iPhone Software Updates
    iPad
    ~/Library/iTunes/iPad Software Updates
    iPod touch
    ~/Library/iTunes/iPod Software Updates
    Note: The tilde "~" represents your Home directory.
    Windows 7 and Vista
    iPhone
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    iPad
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates
    iPod touch
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates
    Note: If you don't see the AppData folder, you may need to show hidden files.
    Message was edited by: Ingo2711

  • HT5699 My account is disabled, tried resetting does not, can a customer support help me fix this

    My Apple ID has been disabled, tried resetting the password, can Apple customer support help fixing this

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo.  Tried reset option/troubleshoot several times.  Also wont show up on computer at all when I plug in to USB.

    Can someone please help with my issue listed - My ipod 4G wont go past the apple logo when I turn it on - it will stay on the apple logo for few min, then blanks out and back to the apple logo.  Tried reset option/troubleshoot several times.  Also wont show up on computer at all when I plug in to USB.
    Any tips are very much appreciated.

    Place the iPod Touch into DFU mode.  This will be similar to what the factory would do to install the iOS onto new iOS devices.
    Placing it into DFU mode will allow you to "format" and install the current iOS for that device.
    To place your iOS device into DFU mode.
    First connect you iOS device to you computer.
    Open iTunes if not already open
    Now turn off your iOS device using the power swipe.
    Press the home and sleep button on your iOS device for 10 seconds.
    Release the sleep button but carry on holding down the home button.  For another 10 seconds.
    Your iOS device should now be on DFU.  Click on restore and iTunes will download the latest iOS for your device.
    Hopefully that sorts it if not, you will have to go to a service centre or call Apple Care up and get them to collect it and repair it. (replace it)  Or go into an Apple Store.

  • My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me.  I have tried plugging headphones in and resetting...any other ideas?

    My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me.  I have tried plugging headphones in and resetting...any other ideas?

    If you need to use the phone now, try using speaker phone until you can take it to an Apple store and have them further look into the problem.

  • Ipod touch will not turn on, have tried to reset any other ideas?

    My ipod touch will not turn on, I have followed the apple fault finding and it will not reset either. Any other ideas?

    Try to connect in recovery mode, explained here: iPhone and iPod touch: Unable to restore

  • HT6154 trying to update my apps and got message apple ID disabled tried ifogot and it didnt work

    trying to update my apps and got message apple id disabled tried iforgot and it didnt work

    Then contact iTunes:
    Contact iTunes

  • HT1349 I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

    I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
    Just wait for Apple/iTunes to reply

  • HT5622 i have an apple id . while trying to install any application,they r asking to verify the email which hal already been verified. what to do?

    i have an apple id . while trying to install any application,they r asking to verify the email which hal already been verified. what to do?

    For anyone that comes across this. I managed to fix the problem. It had something to do with the date on my computer. Mavericks installer apparently does a date check of some sort and that is where the error is coming from. Open terminal and check the system date. It may be wrong. Another poster in the forums told me how to to check the date and change it. Click here for the link to the explanation. Be careful because the date is in a weird format.

  • I was texting and locked my phone and now it wont turn back on and i tried charching it and everything.. any other ideas?

    i was texting and locked my phone and now it wont turn back on and i tried charching it and everything.. any other ideas?

    Try reseting. You may lose everything on phone though
    To reset
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
    'Home Button' is the Black depression in the Iphone that you can press
    'Sleep/Wake Button' is the black raised area at the top of the Iphone

  • My iPad would not complete the back up to iCloud.  The solution re: resetting my iPad did not work.  Are there any other ideas?

    My iPad would not complete the back up to iCloud.  The suggestion re: resetting the iPad did not work.  Are there any other ideas?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I keep getting error msg -42408 I have tried everything from Roy B and still get ther msg. Any other ideas?

    I keep getting error message -42408 when I try to open ITunes Store.I sent a email to support and they sent me a link from Roy B,I tried both of his sugegstions and neither worked.Anyone have any other ideas????

    Did you get anywhere with this, ikeaheerlen?
    I am having the same sort problem (although my keyboard is recognized so I'm much further along than you).
    I had a MacBook Pro with an XP SP3 partition and a Windows 7 partition on it.
    I switched to a Mac Pro and wanted to migrate them over to it.
    I used WinClone to make backups of both partitions and transferred the WinClone images to the Mac Pro.
    I manually created the partitions and restored the WinClone images into each one.
    But VMware wouldn't recognize either one.
    So I deleted them both, and let Boot Camp Assistant (re-)create a single Boot Camp partition.  Then I restored the Windows 7 WinClone image into it.
    Ever since then all I get is "BOOTMGR is missing" error.
    I thought maybe since I had dual-boot working (with a boot manager) in the old MacBook Pro setup, that the boot manager must've lived on the Windows XP SP3 partition, and it's completely missing from the Windows 7 partition.  So I figured I needed to recreate it somehow.
    After using the Windows 7 DVD ISO disc image to boot from, and trying several automated/manual steps, I can now actually get VMware to recognize the Boot Camp partition as being one, but when it tries to set it up for use with VMware, it complains that it isn't ready because it must have shut down incorrectly.  It says to boot into Windows, then do a clean shutdown.  But when I select the Boot Camp partition from Startup Disk, it boots from it but I still get the "BOOTMGR is missing" error even in a 'native' Boot Camp boot
    I've tried all the steps I can find (including manual "bcdedit" steps booted from the Windows 7 DVD disc image) to no avail.  I don't know what else to try at this point ...

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    I tried creating a new folder and quickly move Newsstand into it, but it is grayed out and cannot be moved. Any other ideas how to get rid of it?

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