TS2446 can't remember security question,answers how to change them?
get i tunes gift card and try buy app online, and then ark for security question, and can't remember what the answers is?! try to change but how ? can't change apple Id, because use only one emai.
Go to this discussion and follow the process given.
Similar Messages
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Hey plz i need help i have forgotten my security questions answers how to reset them
plz i need help i have forgotten my security questions answers how to reset them
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Can't remember answers to security questions and email for apple Id is no longer active, what do I do? Yes I have rang apple and they say I have to answer questions!!!
What number did you ring ? You won't be able to update your rescue email address until you can answer 2 of your questions. You should be able to get them reset either by contacting iTunes Support or calling Apple.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Question in subject
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
HT5312 how can I have security questions' answer?
how can I have security questions' answer?
Check out this post: HELP
It provides three ways to get your security questions. Hope this helps! -
HT5312 I forgot my security question answers, how do I retrieve or change them?
I forgot my security question answers, how can I retrieve or change them?
If the email in that article you refer to doesn't help, contact Apple support at the appropriate number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
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HT5312 I forgot my security question answers, how do I reset them?
I forgot my security question answers, how do I reset them?
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I forget answer security questions.
How to changer answer your security questions.
Please help me!. Thankyou very much!Try going to https://appleid.apple.com/, click 'Manage your account' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and see if you can change your questions/answers, and then click Save at the bottom right.
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I am not able to remember security question answers
i am not able to remember security question answers please advise how to retrieve the security answers
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(120820) -
I have forgot my icloud security question answers how do i retrieve these
hi there
i have forgot my icloud security question answers how do i retrieve these?
thanks
glynnClick here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75636) -
I for got the answers to my security questions and my rescue address is misspelled is there anyway to fix my rescue address so i can reset my security question answers? I called support and they said it was nothing they could do! Can somebody please help!?
Did you not call the Account Security Team? It's pretty new.
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
HT2534 I forgot my security question answers how do I fix this?
I forgot my security question answers how do I fix this?
iTunes 10 for Mac- Change your Apple ID account information
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TS1292 i forgot my security question answers how do i reset them?
i just added $15 onto my account and it asked me for my security question answers and i forgot them. how do i reset the answers?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97368) -
Please help me!!! I forgot my security questions answers how do i get new ones or my old ones
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Subject:
Subject:
I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in thisif you have forgotten them, contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
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