TS2446 Cannot remember my security answers
I cannot log on to iTunes because I don't know my answers to my security answers
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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TS2446 I cannot remember my security answers. How do I change them?
I cannot remember my security answers. How do I find our what I used and how do I change them.
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107636) -
HT5312 I need to access my account but I cannot remember my security answers?
I cannot remember my security answers and need to purchase some apps for school, how do I change the security questions?
How To: Direct Message and AyaniB_VZW
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HT1491 Cannot remember the security answers. Bought a new phone. Plz help!
Cannot remember the security answers. Bought a new phone. Plz help! iPhone 5. Want to buy apps and it keeps asking questions I do not remember. How do you reset this?
On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions. -
HT1222 I can't remember my security answers for iTunes
I cannot remember my security answers for iTunes. This is preventing me from downloading more music. Is there a way around the security questions?
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
I would like to send an e-mail to apple saying that i cannot remember my security questions's answers. i just wanted to buy James Arthur's album to put on my sisters ipod and i could not remember the security questions's answers
Unless you plan to have multiple email accounts open in different tabs at the same time, there is no need for Multifox. If each user has their own [[profiles|profile]], then the Multifox extension will not be required. If you want to open multiple email accounts at the same time in one instance of Firefox then you will need Multifox.
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I have to create a new iTunes account as I cannot remember the security question answers to my current account, how do I move over my purchases from my current account to my new account?
fayry wrote:
... how do I move over my purchases from my current account to my new account?
This is not possible...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs > http://support.apple.com/kb/HE37 -
I cannot remember my security question answers to authorize my new computer. Need help to establish new ones or find the answers to the originals.
Thanks for any help on this.Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76299) -
What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?
tankyoo
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HT1911 Cannot remember my security question answers. what do I do????
what do I do as i cannot remember my authentication answers, whentrying to purchase something for the first time from this computer ??
https://discussions.apple.com/thread/4109342?tstart=0
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I cannot make any more iTunes or Apps purchases because I cannot remember my security questions. I have read online that you cannot update rescue email address (mine is no longer valid) until you answer the security questions. I have clicked on the link for support on account management but it never opens. I am very upset because all I am needing to do is make purchases. Any ideas or numbers or actual links you can post in response is appreciated.
Click here and find the phone number for your country.
(78231) -
I have lost the password to my icloud account. I cannot remember my security questions and the alternative rescue email address I gave is no longer in operation - the ISP went bust. What can I do?
Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions, etc.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security -
I have been locked from my itunes account as I could not remember password and it is on an email address we no longer have. I also cannot remember the security questions. How do I retrieve all this? Help! Note that I am doing this query through a work-related apple id.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
HT201363 I cannot remember by security questions
I cannot remember my security questions, now locked out. what do I do?
Hi, TriciaBr.
I see you are locked out of answering your security questions, see the last sentence under Note in step 5 as it is the best resolution to this issue.
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Cheers,
Jason H.
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