TS2446 cant remember security question been locked out help

i cant remember my security questions eg first teacher etc been locked out please help

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

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HT1911 CANT REMEMBER SECURITY QUESTION WHAT DO I DO

CANT REMEMBER SECURITY QUESTIONS WHAT DO I DO

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT5312 i cant remember security questions and i dont have rescue email how do i set it up

i cant remember security question and dont have a rescue email set , cant seem to set up rescue email address. how do i do this.

The Rescue Email needs to be Set up Before you need it.
ceslive wrote:
i cant remember security question
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

Cant remember security questions?

I cant remember the answers to security questions how can I get help

Hy there I had the same issue: when buying books or music from the itunes store i am requested to answer to 2 security questions. Unfortunately i do not remember any correct answers so my account always gets blocked for 8 hours a d cannot buy anything! The phone support of apple is useless since in order to resolve the problem i need at least one right correct answer to the questions. Apple told me that there is no solution to my prob. I received some itunes gifts at Christmas and cannot do anything out of it...very frustrating!

I cant remember security question

I cant remember my security questions and I dont have access to my email address.

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107685)

TS2446 cant answer security questions

upgraded to iphone 5 and went to down load ring tone. wanted to verify security questions after i longed in to my account and put what i thought were the right answers and it said no. now im locked out and dont need to set my password but cant buy anything due to security questions. i went into my account on pc and emails are verified but still cant get by question. any help on this one.? thank you

Read threads listed over on the right under the heading of More Like This.
Allan

HT201303 cant remember security questions answers

hi on my itunes account i cant remember my secuity answers how do you get b ack into your account and change them ec
tc

Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

HT1911 cant remember security questions

i cant remember the answer to my security questions. how do i reset them?

i cant remember the answer to my security questions. how do i reset them?

Cant remember security question

Hi...I've read the response to a question pertaining to my problem but the answer says to go the blackberry.com/blackberryid to change the security password. In going there it only gives two options that explain how to step by step either set up your blackberry I'd or reset your password by answering the security question. Therein lies my problem...Thank You in advance for your help...Sincerely...~M~

Hi and Welcome to the Community!
This KB has a section which provides instructions to reset your BB ID password without having to enter the answer to the security question:
KB26361 How to change or reset a BlackBerry ID password
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cant remember security questions and it wont send it to the email? help plz! cause i cant download anything

cant buy anything po'ed right now.

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

Cant remember security question answer

Apple is sending verification to some old or unknown email. I simply can't remember the name of favorite children's book. Can't change security question because they aren't coming to my email.

Then only Apple can help - give Apple a call, and when you call, ask to speak to the Account Security team. See: Contacting Apple for support and service to look up he phone number for the support team in your country:
http://support.apple.com/kb/HE57

TS2446 Cannot remember security questions

I have a new iPad mini and cannot use my apple account because its asking for security questions and I cannot remember the answers can I please get some help on resetting this, thank you

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 cant remember security question answers

i forgot what i put for my security questions answers

You need to contact Apple, either through the link in that article or by phoning them.
(77481)

TS2446 cant remeber security questions answers

How can I change my apple id security question answers?

Currently there is no way to reset your security questions. I have contacted Apple support via phone and email and got the same response about this problem. I was told that they are working on updating security options for the accounts, but there is "no estimated time frame" for when it will be available as of now. The specific person I talked to said they were forwarding the issue to their 'Senior Support Team'.
I was told to leave feedback to speed it up, since they review all the comments, here:
http://www.apple.com/feedback/itunesapp.html
You can also send an email about it to the support team here (click to itunes, account security, etc)
https://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup
If enough people mention it/ complain they will hopefully fix the issue soon. I, like many others, am unable to purchase apps without knowing these questions. It is only in Apple's best interest to fix this issue so more customers can purchase things.

HT204053 cant remember security question answers and cant get help

who do i contact please help....
debbie

Sign in to manage your Apple ID
Frequently asked questions about Apple ID

TS2446 cant remember security question been locked out help

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