TS2446 changed password, but i still cannot access items from old accounts what do I do?

changed password, but i still cannot access items from old account

Contact iTunes store support and ask for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.

Similar Messages

  • HT1911 I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

    I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!

    iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup? 

  • I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support

    I had to set up a new email ID, because I no longer had access to my old email address and Adobe was forcing me to change password, but I could not access the verification email. Now I cannot read my books under my new ID, even though I got Adobe support to set up my new ID.

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • Using mountain lion operating system, downoaded iphoto 9.4 update, aperature 3.4.3 update and still cannot access photo stream.  now what??

    Using mountain lion operating system, downoaded iphoto 9.4 update, aperature 3.4.3 update and still cannot access photo stream.  now what??

    With Aperture, you should be able to use Photo Stream now, but you need iPhoto 9.4.2 > http://support.apple.com/kb/DL1608
    After updating iPhoto to the latest version, open System Preferences > iCloud and tick Photo Stream. Finally, you will have to turn on Photo Stream on iPhoto and Aperture choosing Photo Stream on the sidebar of both programmes

  • I can't log on to my iCloud and i already change passwords but it still won't let be log in

    i can't log in my i cloud i change the password but it still won't let be

    Do you have the "Plus" version?
    [http://userscripts.org/scripts/show/104301 DOA Power Tools Plus for Greasemonkey]

  • Movie won't download, but it still took the money from my account?

    So I downloaded "UP" recently for my son to be able to watch on my itouch. However when I went ahead and bought it, itunes removed the money from my account, but the movie never loaded. My daughter has had Itunes for a while and told me to check under available downloads, but it was not there. I waited for two days and it was still not there, I'm starting to get a little frustrated. I'm not sure what I should do or who to contact, because it's ridiculous itunes drafted my account but I never received my movie.Any help is much appreciated!

    Click here and ask.
    (50556)

  • TS2446 My Apple ID has been disabled (for no reason explained).  How to fix this???? I changed my password but i still cannot download an app??

    I tried to download an App on my ipad and I get that "Your Apple ID has been disable" (with no reason expalined).  I changed all of my password settings, even reset to factory position and still no go.  What is up with that!!!! I hear this is a commom problem and now I am part of the masses.  What to do??
    thanks

    Contact iTunes store support and ask for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.

  • Please help! changed password and now i cannot access hotmail on iphone4

    i have had my free hotmail account configured to my iphone4 for months, working perfectly. i then changed my password on my laptop and then input the new password in my mail settings on my iphone4.but it will not allow me to access my hotmail account via the mail icon.
    keeps saying i've input wrong password or user name, but i definitely have not.i can access my hotmail fine on my laptop and via the web browser on my iphone4. but i want it back to as it was..how can simply changing the password cause so much hassle when it was working perfectly before?..please can somebody help?

    i have the same problem , was working fine before then i changed my password & cant get it to connect now .
    have deleted the hotmail account & tried adding again this doesnt work
    any ideas anyone ?

  • HT204053 After uppgrading to the latest OS the iCloud login does not accept the password. I have changed password but it still does not work

    I can log in to my apple account but not to the ICloud apps even though I am using the same Apple ID.
    Micke

    Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
    There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page to log you in automatically.<br />
    The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.<br />
    If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you anymore and you need to sign in once again.
    *Create a cookie 'allow' exception to keep such cookies, especially for secure websites and when cookies expire when Firefox is closed.
    *Tools > Options > Privacy > Cookies: Exceptions
    * http://kb.mozillazine.org/Cookies
    * http://kb.mozillazine.org/Password_Manager

  • I am trying to access my FAFSA application, and it said I needed to download a browser they supported so I chose Mozilla, but I still cannot access it.

    I am still getting same error message to download a browser theysupport

    I notice you posted from a Galaxy Tab...
    Is the problem with Firefox for Android? FAFSA might not be supporting mobile browsers yet. In other words, when they say Firefox, I suspect they mean Firefox for desktop computers. Do they mention any mobile options?
    If the problem is Firefox on a desktop computer, could you provide more information about the Firefox version and operating system?

  • Installed Camera Raw update, still cannot access images from Canon G15

    The download statement said it was upgraded but, when I tried opening the RAW files, there was still nothing accessible.

    Buy Lightroom (much cheaper alternative to Photoshop) - does all your 'Photo-related' tasks. Full version of LightRoom 4 is $149/- - http://www.adobe.com/products/photoshop-lightroom.html
    LightRoom 4 supports ACR (Adobe Camera Raw) 7. Once processed with Lightroom, if you still need, you could take the photo in JPG or TIFF format into Photoshop CS5 for further processing.
    Another option is to use Canon Raw Codec that would've come with your camera's box to process the RAW images and then take them into Photoshop.

  • I can't access my gmail or hotmail on my phone. I had to change the passwords on the computer today. I went in through settings on my phone and changed the passwords but it still says they are incorrect. How can I fix this???

    I can't access my gmail or hotmail on my phone. I had to change the passwords on the computer today. I went in through settings on my phone and changed the passwords but it still says they are incorrect. How can I fix this???

    For gmail you could try unlocking your account here: https://accounts.google.com/b/0/DisplayUnlockCaptcha.  Don't know about hotmail.

  • CHANGED PASSWORD AND STILL CANNOT ACCESS ADOBE READER UPDATE

    I HAVE CHANGED MY PASSWORD AND STILL CANNOT ACCESS THE ADOBE READER UPDATE

    I think I may understand. There is no password from Adobe for getting an update. So, I think this is the computer's own administrator password, which you will need when you install most software. You chose it when you turned the computer on the first time. And if you forget it you have bigger problems than Adobe Reader.

  • I am trying to access a webpage but it keeps saying I need a client certificate. Even after I click 'continue', I still cannot access the webpage.

    I am trying to access a webpage but it keeps saying I need a client certificate. Even after I click 'continue', I still cannot access the webpage.

    https://etivity.sul.com.au/
    It's to access my work rosters.

  • I have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

    i have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

    Hi helenbeach,
    If you've recently made changes to your Apple ID, you may need to update or log out/log back in to some of the related services for those changes to take effect. You may find the following article helpful:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Regards,
    - Brenden

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