TS2446 forgot security questions and cant change them what do i do?

i forgot my answers to the securtiy questions and i dont know how to change them so that i do remember them what do i do?

If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

Similar Messages

  • Im from isreal and i forgot my security question and cannt change them what can i do?

    im from isreal and i forgot my security question and cannt change them what can i do?

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I forgott the answers to my security question and cant change them help pls

    how can I change my security questions?

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • I forgot the answers to my security questions and cant reset them

    Before i used my ipod to buy everything and never this computer.  i recently sold my ipod and ended up getting $50 in itunes gift cards.  Since i have never bought or done anything on itunes for windows it is asking me to answer my secuirity questions but i cant remember them.  To reset my secuirity questions i have to answer my old ones first but i cant.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96652)

  • Forgot security questions and cant get support

    Hi, I forgot my security questions and the link for the rescue adress don´t show up, I don´t live in USA but my account is from there because the shop in my country have few things, but now I cant have Phone support, and my account is blocked so i can´t buy anything

    The rescue email link will only show if you have a rescue email address on your account.
    You have to be in a country to use its store, that is part of the store's terms (terms which you agreed to) e.g. US store terms :
    The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance.
    You can either wait until you are in the US and then contact US Support to get your questions reset : Contact Apple for help with Apple ID account security - Apple Support
    Or put your correct billing address on your account and contact Support there. If that country isn't on the above page then try this form to contact Support : https://ssl.apple.com/emea/support/itunes/contact.html

  • TS2446 Forgot security questions and now account is disabled.  What do I do

    I forgot the security questions and now my account is disabled.  What can I do?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Forget my security question and cant dont reset. what can i do ?

    hi,
    i forget my security answer ,and cant not reset at apple store profit
    What can i do ?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97197)

  • I forgot my security questions and cant get the link to reset them by email

    I forgot my security questions and cant get the link to reset them by email.  Can someone help me?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109220)

  • Forgot security questions and I can't reset them

    forgot security questions and I can't reset them

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • Forgot security questions and if i try to send the reset instructions, it sends it to an email address I'm not even aware of. i cannot download anything until i change the security questions

    forgot security questions and if i try to send the reset instructions, it sends it to an email address I'm not even aware of. i cannot download anything until i change the security questions

    this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

  • HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld

    I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld
    i cant rember questions and my reset security info email(address and passworld)
    How can i do? i want buy apps but need ask this questions.......

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105466)

  • I forgot security question and email address

    i forgot security question and email address

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • HT5312 I forgot  security questions, and there is no rescue email, what should i do?

    I forgot  security questions, and there is no rescue email, what should i do?

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • HT5312 forgot security question, need to reset them

    I forgot security questions and I need to reset them

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

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